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JemJem

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Computers & Technology/Mobile/Iphone

JemJem

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2.4

jemjem.com

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70%

of reviewers recommend

JemJem

Positive reviews (last 12 months):

jemjem.com

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60%

4 Stars

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2 Stars

1 Star

25%

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customer service (25)

Nancy T.

California

1 review

0 helpful votes

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Excellent!

January 6, 2019

Bought 2 phones, different purchases. So far so good. Fast. Great customer service. Great products.

Date of experience: January 6, 2019

Tierra H.

New York

2 reviews

0 helpful votes

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Great service

December 26, 2018

... Fast shipping, legit company and the product I bought was just as described...

Date of experience: December 26, 2018

Heather B.

Pennsylvania

1 review

1 helpful vote

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Great service

June 21, 2017

Received very quickly in exact condition as described...

Date of experience: June 21, 2017

Michael H.

California

1 review

0 helpful votes

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June 20, 2017

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Date of experience: June 20, 2017

Q&A (8)

Question

How do I send a 90 day warranty

See more answers (0)

Question

im looking on walmart.com on getting a ipad and it does not specify what grade it is

Answer: I believe most of Walmart products sold are Fair condition with more usage shown cosmetically. If you need higher quality condition, please go to jemjem.com and select Excellent condition. Or you can go to Amazon.com and looking for Refurbished products and those conditions are grade A. Here is link to amazon JemJem https://www.amazon.com/s?me=AM4AB724EBAWW&marketplaceID=ATVPDKIKX0DER

By Cynthia A., over a year old

See another answer (1)

Question

If ordered through ebay, how long will it take for my item to ship? I ordered on Friday, October 4th at 4:50pm PST, and it still has not been shipped.

Answer: All orders are shipped in 1-2 business days. If you haven't received the order confirmation by end of Tuesday, you should contact support@jemjem.com and they can get you updates. Not sure what happened but usually ships in 1 business days but Monday is busy day so if order came in later time, it might take 2 business days.

By Cynthia A., over a year old

See another answer (1)

Question

hello how long before i get phone when order

Answer: I purchased an IPad from them through eBay. I received the IPad 5 days after purchase.

By Curtis H., over a year old

See more answers (4)

Question

I need to return an iPad due to incompatibility with my ios operating systems on other devices. I emailed customer support but have not received ans

Answer: Where did you send the email to? It should be to support@jemjem.com. Usually respond in less than 24 hours. Did you purchase on jemjem.com or on other site that jemjem sells on?

By Cynthia A., over a year old

See another answer (1)

Question

Can you share a success story using JemJem?

Answer: They shipped my phone within 5 days and the shipping was totally free.

By Lupita S., over a year old

See more answers (4)

Question

Hi, I want to know how to return an refurbished Apple Ipad 2, purchased for a gift for Christmas. The item was nice but could not update it.

Answer: You can contact jemjem.com with order ID. Send email to support@jemjem.com with your order ID. They should be able to help you with questions.

By Cynthia A., over a year old

See another answer (1)

Question

is it a scam because i want to give my daughter an iphone

Answer: Bought from them a month ago and they delivered and the chrome book is working perfectly.

By Mexin R., over a year old

See more answers (11)

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2 reviews are not recommended

Overview

JemJem has a rating of 2.4 stars from 166 reviews, indicating that most customers are generally dissatisfied with their purchases. JemJem ranks 6th among Iphone sites.

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+11

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Buy Apple Refurbished by JemJem.com. Offers 90 Day Warranty on all products with widest selection of refurbished iPhone 5, iPhone 5S, iPhone 6, iPhone 6S, iPhone 6 Plus, iPhone 7, iPhone 7 Plus, iPad, MacBook and other Apple products available. Widest...

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Iphone, Mobile Phones
irvine, California, United States
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