I am impressed with what i have seen. The Macbook is clean without dents. The whole process was smooth and delivery prompt.
Their prices are good and the phone was good too. I opted for refurbished so i could save some bucks and i'm happy the process was smooth.
I bought a ifhone 6 with jem jem and guess what
They send me a fhone with missing parts
Is a rip off, DO NOT BUY FROM JEM JEM
The fhone does not work i spend several money trying to fix IT AND STILL NO WORK, they do not return the money thar i pay
RIP OFF RIP OFFF RIP OFFF RIP OFFF RIP OFFG
I was happy with the product, the prices, the packaging but most of all the good customer service I got when I called with concerns
The good information, the visualization is very nice, about the characteristic is very important for show the great level.
I received my MacBook 5 days after purchase and it's been working fine over the last 10 days. It looks good and definitely worth the money.
I pad was in great working order and perfect shape as described, would highly recommend to buy from this company
It's been a few weeks since I bought an iPad from them and I'm totally satisfied with their service. They shipped within 5 days which was fair to me.
A big thumbs up to these guys... I ordered a MacBook pro from these guys and I've got nothing but joy. Very clean no defects and functions smoothly.
The MacBook i got from them was just as described. It's in the best possible condition. The deal was a good one and i'll surely deal with them again.
Can't believe i got an iphone8 for an unbeatable price. The phone was in good condition and the shipping was expedient.
Received 1 part, instead of 2.
Couldn't use the product, without the other part.
Very disappointed.
Ordered the macbook pro advertised as excellent condition. Machine arrived as advertised. Very pleased.
Ordered 2 refurbished iPads for grandchildren. Arrived in like new condition. Work well! Happy kids!
Apple I Pad wouldn't charge from the start. Refund took over a month. Will never buy again. Horrible customer service and management.
(MUST READ) Got home with the JemJem 16" MacBook Pro. I had ordered online from Walmart.com(as referenced)
(Refused to resend my money and had to take them to court and get legal action w/ the FTC).
Story:
Opened it up, turned it on and everything looked good black on the screen(Didn't work). Tried going through the basic setup, opened safari, checked a couple sites, and closed the lid but still nothing(from all.
Came back from a few errands(after a long charging-stint), and opened up the computer again and I saw a vertical line on the screen. Restarted a few times, and it was still there.
Noticed damages on the sides and the bottom of the screen.
Result/ Product; (Not damage from FedEx**)(Apple inspection)
After going to Apple, found out everything was fraud: packaging(NONE), NO apple box, NO chargers or anything., they misinform people and de-fraud them completely.,
If it wasn't for my Apple reference I wouldn't know what to do. Walmart didn't help, and they passed the ball to JemJem.
HAHA< funny because they DON'T answer their phones. Looking on Linkedin they don't have any employees that work that are active, very strange.
Nothing seemed to work nor was compliant when I took them in(as said before they had damages as proven to walmart.com(Submissions for refund)(Warrant by Apple)
(Steve Smith)(*******@apple.com)(Apple Inc)
Later I found out they were replicas not original OEM products;
Dear JemJem Management:
You're in for it, keep doing what you're doing and the FTC will shut you down!
I sent an iPhone blocked, I bought unlocked! E eu tenho um chip tim mobile que não funciona no iPhone 6 que comprei com vocês essa é a minha insastifaçao!
Orders refurb unit, Amex declined charge questioning vendor.
Wanted product, could not buy."
Why do I need 100 characyers to describe?
I bought a refurbished iPhone and am very happy with it. Great price and experience. A+...,.,,
Answer: I believe most of Walmart products sold are Fair condition with more usage shown cosmetically. If you need higher quality condition, please go to jemjem.com and select Excellent condition. Or you can go to Amazon.com and looking for Refurbished products and those conditions are grade A. Here is link to amazon JemJem https://www.amazon.com/s?me=AM4AB724EBAWW&marketplaceID=ATVPDKIKX0DER
Answer: All orders are shipped in 1-2 business days. If you haven't received the order confirmation by end of Tuesday, you should contact support@jemjem.com and they can get you updates. Not sure what happened but usually ships in 1 business days but Monday is busy day so if order came in later time, it might take 2 business days.
Answer: I purchased an IPad from them through eBay. I received the IPad 5 days after purchase.
Answer: Where did you send the email to? It should be to support@jemjem.com. Usually respond in less than 24 hours. Did you purchase on jemjem.com or on other site that jemjem sells on?
Answer: They shipped my phone within 5 days and the shipping was totally free.
Answer: You can contact jemjem.com with order ID. Send email to support@jemjem.com with your order ID. They should be able to help you with questions.
Answer: Bought from them a month ago and they delivered and the chrome book is working perfectly.
JemJem has a rating of 2.4 stars from 166 reviews, indicating that most customers are generally dissatisfied with their purchases. JemJem ranks 6th among Iphone sites.