jClub.com has a rating of 3.7 stars from 7,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 4th among Daily Deals sites.
I had a question about an order received a quick response which resulted in the delivery of my item and one very happy customer.
Thank you
Have purchased many items from Choxi, and referred many friends. Love the Shipping flat rate, and love the bargains. I like that they carry unusual items that make great gifts. They have things that the stores in my area don't carry.
Very easy to use and product is as it is described
Great prices, fast shipping. They have lots of items to shop from.
Every item I have ordered has been a high quality item. Everything has worked to it's fullest potent. I am very happy ordering through Choxi. The process is easy and the prices are wonderful!
I bought a metal 2 tier dish drainer and it worked out beautifully.
Pants a little narrower in the thighs than wanted, otherwise, quality is good.
I am highly satisfied with everything I have purchased from Choxi. The deals are great and shipping is faster than I expected.
I love Choxi! Of course, there have been times I may have received something that wasn't up to my taste, but they have always compensated, refunded (if able to on the item) and/or credited me for my inconvenience. They have always been extremely helpful when I have needed their assistance.
I have been very pleased with all my jewelry I have ordered from Choxi, except one time & that was my fault for not paying more attention to the size I ordered. Everyone at my church loves my jewelry also. I always tell them where I got it from. All my real jewelry was stolen last year with a break-in and I have able to replace most pieces from Choxi, except my wedding ring. Thank You Choxi.
I always shop from Choxi. They always have great deals.
The whole order was so easy, and I am not very good with computers. The sandals are great, perfect fit, love them. Amazed at how fast I got them. I do not buy much on line, but will keep your web site in mind.
Shopping with you is always easy, pleasant and quick.
I didn't have any problems with my order was here in great time. Will be ordering again in the future.
My machine came in defected, I called up the company, let them know and they immediately sent out a new one.
I could not be more satisfied with the machine and the customer service that I received.
All of my dealings with Choxi have been effortless and totally satisfying.
These products as well as all the other products I have ordered, are of the highest quality and if you have a question about a product's size or anything else, their professional and courteous staff is more than happy to provide you the information you require in a timely manner.
Love shopping with Choxi!
I love all my purchases I have made from Choxi. My very favorite are the watches. I purchased watches for me and for gifts. You cannot beat the values. I am a very satisfied customer. Customer service is great too.
Answer: Stone fell out of my jewelry the first time I wore it. I will never order from this "cheater" company again!
Answer: I would suggest you shop elsewhere. There are negative reviews all over the internet and on this site about the way Choxi conducts business.
Answer: I wouldn't - if anything goes wrong with it, you may never get a refund. It took me 20+ emails to get credit for $72. There service is terrible! I buy a lot online, I will NEVER USE them again!
Answer: I am a vendor who sold $11,400 of product to Choxi. I drop shipped the items directly to Choxi customers within 24 hours of receiving the order from Choxi. Chop convinced our company to extend terms to Choxi. We have never been paid the $11,400 from Choxi. We advised them that we were stopping all future shipments. They continued to sell our items, accepting customer money, knowing that we were not going to fulfill any orders received from Choxi. This seems to me to be outright fraud. We have been unable to get any payments from Choxi. They give us the same run around they give consumers trying to get their money returned. We're all in the same boat.
Answer: I will do that but so far I have followed all instructions from your customer service staff and believe me they have made a number of promises that have not been kept. To add insult to injury I am getting e-mails from the company saying "we miss you and want you back."
Answer: Dear Patricia, Thanks for reaching out! Here at Jclub.com our return policy and the process to return is simple. We issue FREE return labels through via email. Once you have received the return authorization email, there will be a list of instructions on how to successfully return items you would not like to keep. All the way at the bottom of the email there will be an attachment. The attachment is the return label. All you have to do is print the return label out and stick it on to The package. Please call us to get your return label (+1 844 465 2582) We are opened Monday through Friday 9am to 6pm Or feel free to email me personally: Stephanie@jclub.com Kind Regards, Stephanie.
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.