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jClub.com
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jClub.comReviews 7,426

3.7
jclub.com

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jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,426 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 243rd among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Missouri
1 review
1 helpful vote
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Satisfied
July 28, 2016

I have always had good experience shopping online with Choxi, easy and always happy with the products.

Date of experience: July 25, 2016
New York
1 review
0 helpful votes
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Inventory
July 27, 2016

I have ordered 4 things in the last couple of months. I received only 2 out of the 4 and was told the other 2 were out of stock. I think when you order they should let you know they don't have any.

Date of experience: July 25, 2016
New York
1 review
0 helpful votes
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Unsolved.
August 26, 2016

The item# ******* was ordered on 6/23/2016, and has mat been delivered as of today 7/25/2016 I made two inquireries about the same item already. Is there anybody who actually do the follow ups? Please, don't tell me to wait longer. "Deliver" the item, or give me the credit so we can move on to the next pages. I used to be a happy customer.

Date of experience: July 25, 2016
California
1 review
0 helpful votes
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Great customer support!
July 27, 2016

Choxi gave me a refund in the form of store credits into my account for the full purchase price of an item I did not receive, including shipping. They also advised me, that for refund credits, there is no minimum purchase required or any other restrictions. I am free to use my credits however I like. Thank you so much Choxi!

Date of experience: July 25, 2016
Massachusetts
1 review
0 helpful votes
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Perfect
July 27, 2016

Went on line, Looked at the pages, saw what i wanted, ordered it and within a few days, had my product. It was just as it was advertised. I have enjoyed the earrings and. Have gotten a good response to them.

Date of experience: July 25, 2016
Alabama
2 reviews
1 helpful vote
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Drone
July 27, 2016

The drone is awesome!
Thanks for the $20 off coupon!

Date of experience: July 25, 2016
Minnesota
1 review
1 helpful vote
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Good customer service
July 27, 2016

I needed to return a purchase and when I didn't follow thru right away with their instructions, a week later they sent even simpler instructions and a cheery note. That is the kind of service that makes me want to use their services again

Date of experience: July 24, 2016
West Virginia
1 review
0 helpful votes
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Pleased
July 27, 2016

Unique items, easy to get around in web and prices are below other retails

Date of experience: July 24, 2016
California
1 review
0 helpful votes
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I ordered jewelry and it never came, but Choxi cancelled this for me, and gave me in store / online credit. So when I want to purchase again, I have a credit, and that is very good. They were quick to give me the credit where other companies make you wait for 30 days or longer. Besides that I love there merchandise. And am a happy camper!

Date of experience: July 24, 2016
Mississippi
1 review
0 helpful votes
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I ordered these billfolds that hold your Phone and Credit Cards three time and paid for them but I've never seen them. I ordered one the first time and two the next. You sent sheets I ordered and we really like them.

Date of experience: July 24, 2016
Virginia
1 review
1 helpful vote
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Great deal
July 27, 2016

I have ordered from Choxi many times and have always been happy with my purchases. Free shipping is awesome!

Date of experience: July 24, 2016
California
1 review
0 helpful votes
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Really disappointedly
July 26, 2016

Because they said I have credit balance about some order I placed and not received yet and i go to order again sence last July 14 now it's More than 10 days and I am not received the confirmation when they are sending these orders, how long have to be waiting they confirmed that orders?

Date of experience: July 24, 2016
Georgia
1 review
0 helpful votes
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Satisfied
July 27, 2016

I love shopping on this site. Choxi does their part it's just the venders I have a problem with because I would prefer the product instead.

Date of experience: July 24, 2016
Brazil
1 review
0 helpful votes
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Not sure what you want here
July 26, 2016

I love shopping at Choxi! So far I have not had a bad experience with anything!

Date of experience: July 24, 2016
Texas
1 review
0 helpful votes
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Pleasantly unexpected
July 26, 2016

Placed an order, saw that I had a credit, didn't have to pay a thing. I forgot about a refund due me, for it took for ever, so I completely forgot about it. Surprised in your honesty for issuing the refund, if there should be a next time, please let me know that I will receive a refund and when to expect it.

Date of experience: July 24, 2016
New York
1 review
0 helpful votes
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I've been waiting a month for my hydration backpacks! I did receive a prompt reply from Choxi, however I could've easily got the same product overnight from a competitor!

Date of experience: July 24, 2016
Missouri
1 review
0 helpful votes
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Item delivery time.
July 26, 2016

I purchased numerous items around 6/12/2016 and contacted Choxi 7/23/2016 indicating that waiting a month and a half was unacceptable. Choxi responded:
**All of our products are shipped directly to you from our network of manufacturing partners. We can assure you that were doing everything we can to get your delivery to you as quickly as possible. We greatly appreciate your continued patience.
Choxi needs to inform customers if there are such long lead times for delivery of items. Unfortunately you would probably see a reduction in orders if customers knew that.
I may never order through Choxi in the future because of the long wait for my purchase.

Date of experience: July 24, 2016
Colorado
2 reviews
0 helpful votes
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One item never received
July 26, 2016

Others items received and are great. Did not receive personal air conditioner and has been over a month since ordered!

Date of experience: July 24, 2016
Idaho
1 review
0 helpful votes
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Great product
July 26, 2016

All products I've purchased from the Choxie web site have been quality products and I have been Very satisfied. Delivery is usually before that estimated.

Date of experience: July 24, 2016
Ohio
1 review
0 helpful votes
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Somewhat satisfied
July 26, 2016

I have a sheet of sheets I bought that do not stay on the bed. The bottom sheet pops off. Was given a $5.00 credit which I used on another set of sheets but should have not have to buy another set

Date of experience: July 24, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States