Jane

I started off ordering a few crew neck sweatshirts, then had to order a few tshirts. I just love them! Super SOFT, comfortable, true to size!

I often buy from Jane. Recently, I bought a beautiful dress, but wasn't flattering on me. Customer service was excellent on my return and I received my refund within 5 days.

Bought dress paid on PayPal, it was damaged after much drama they sent return label and got dress back but I lost case they said it was not received, the liars and thieves

Waste of money since they sent me the wrong size. Doesn't matter how good the shoes are if the size is wrong.

I need to return a dress that is NOT what it looks like on their site. I am sorely dissapointed in my purchase and want to return it for a full refund! Virginia

I've ordered a couple of times with Jane.com. The first time I didn't notice the cost of shipping until after I had submitted the order. I ordered 7 little t-shirts and the shipping charge was $15! I own my own business and I know how much shipping cost. This was an overcharge for certain. I tried to get them to reduce the shipping charge, to no avail. They refused! They blamed the store (Beadsbee) and the store blamed Jane. Nothing was ever done.

Today I was about to place another order for 17 small tees and I stopped because they were going to charge me $30 for shipping! Unbelievable! I promise the shipping cost on that would be about $5, no more. I tried to get them to lower the shipping charge, but both the store (White Plum) and Jane refused.

I explained to them that this is deceptive marketing. I would rather pay more per item and then get a normal shipping charge. Rather than, think I'm getting a good deal and then get taken in the end with an astronomical shipping charge... Bad Business!

I won't shop there again.

At first I was a little hesitant to order from them because I had never heard about them before and the deal seemed too good to be true. But I ordered anyway and I figured it wouldn't be too big of a deal if my product never came cause it only cost me like $15. Well about 2 weeks went by and my mom had gotten hers (she also ordered the same eyeshadow set that I had, different colors though) I figured mine would come soon. Another week came by and it still hadn't arrived. I contacted customer service who was EXTREMELY quick to reply, they let me know that one of their shipments had gone missing, which normally that would seem a bit sketchy, but little did I know when I was placing my order, that I was going to receive the same fancy eyeshadow pallette that they sell in nice makeup stores that cost $54 for only $16! Anyhow, they quickly replied, let me know how soon I should expect a replacement one to ship out and that I would be getting a free gift as a "We're sorry" which was a cute bracelet. The second shipment came quickly and was fantastic quality! I use it everyday! Since they treated me so well, I figured that I would continue to order from them, mostly random pieces of cheaper statement jewelery, but they have yet to disappoint! I highly recommend them to anyone searching for great quality on a budget!

Jane made my purchase of a heated vest for my wife easy and convenient to return when it was not the correct size, thank you.

Dont waste your time. Their site states clothes are this size and length. Ive now ordered a couple of things from this site. Its the poorest made clothing ever. The 1st sweater they painted the lines on and in areas where the sweater was wrinkled, its missing the paint. 2nd sweater is made for t rex. The sleeves which were suppose to be full length are to my elbow. The length which was suppose to be hip length is past my knee's. Now that i wanna return their poorly made clothes. I had to pay to return, for them to say it has a foul smell and they wont take back and to now pay them $3.99 more? For what? Haha! They must think people are dumb. I had the sweater in my possession for 1 hr before i took back to the post office to return. But their fine print states no returns if item smells bad. So they got their item back to resell, i got no refund. So you tell me if you would waste your time and money doing buisness with this company? Save your money and go to your local kohls or mall! Dont blow over $50 and have nothing to show for it like the rest of us dummies did.

Nice, quality things both clothing and shoes. Takes a bit to get to you but I think it's definitely worth it!