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Paid $13 EACH arrived like this …. Was a gift, terribly disappointing, contacted company which took all day communicated with HOPE. After several emails back and forth more from me than her obviously a company that deals with lots of complaints, her suggestions is a store credit! I want refund asked for return label but they said no dump the damaged delivery…. Bad scammers. Thought I was doing right by buying from local farmers …nahhhh scammers
It would be nice if shipping was faster …. It seems to take the seller days to get the item out
Hi guys requested a return the day the item arrived you asked fir phlotos I sent them within 5 mins that's right FIVE MINUTES and that was 3 days ago and still no response kindly help me
Got response then disappeared so I’m sitting in condo trying to get rid 9f the box but no return label issued so yet to get help
I’m a seller
Bought dress paid on PayPal, it was damaged after much drama they sent return label and got dress back but I lost case they said it was not received, the liars and thieves
Tip for consumers:
DO NOT BUY ITS ALL BAD CHEAP STUFF
Hi Denise, we're sorry for your negative experience and appreciate the feedback so we can better improve our processes in the future.
Been waiting a month for my order, after being promised it would arrive in 4 days, call customer service to request return label for WHEN IT DOES ARRIVE was told can't return the sports item lol THAT HAS STILL NOT ARRIVED…also told will take 14 days for them to respond to my return request! Was on the phone 35mins …total crap total waste of time…obviously not a trustworthy company…can u imagine how bad the product is if this is how the operation is run …. Operative word run run run
Products used:
R
I assume if you going to pay 2 day shipping ON A THURSDAY ($20) and not get it in 2 days they would tell you immediately at check out when your -package will arrive, as in YOU PAID 2 DAY SHIPPING BUT ITS NOT ARRIVING TILL WEDNESDAY NEXT WEEK, this is wrong and very disappointing, I buy lots from your store and have consigned much too... I would appreciate a refund of my 2 day shipping since it could not be honored
Bad that we can't show more photos, this is the sofa I bought with white glove delivery service paid a extra $175 for that, and just dumped in the room not assembled, or even know if it works or what it looks like, the worst service the worst experience, can't get any help only bought because they promised delivery in 2 weeks, because it was in stock item, again not true arrived today bought 12 July, wish I read reviews before buying from this company and the delivery service was a nightmare they called AM DELIVERY, the online sale service girl was very sweet and would respond diligently until all was paid... and as soon you need them good luck they wipe their hands and say deal with shipper good luck getting any reply from them and read the reviews
Tip for consumers:
Post all over let everyone know how we getting treated hopefully by posting someone Will read and walk away from buying
Products used:
Bought sofa for $2000 horrible experience see photo which you could see the photo
Denise S.'s review of English Elm earned 7 Very Helpful votes
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I'm thrilled with the skirt I bought—it matches the description perfectly. Although the fabric...
I express my deep gratitude to the store. Everything is prompt and punctual! Excellent prices....
Hi Denise,
We recently reviewed your feedback and wanted to follow up with you!
We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Our office had been out due to the holiday weekend and got back in only yesterday, 7/6.
We see that we were able to get you that return label and the item is currently on its way back to us. We sincerely apologize for the delay, we understand it can be very frustrating to feel like you’re not being understood or that you’re not getting the help you need. It is always our goal to provide excellent customer service, If there’s anything else specific you’d like to share, that would help make your Tradesy experience even better please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment.
To us, your feedback is everything, we’d love to hear from you.