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ITZSupport

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Oklahoma
2 reviews
2 helpful votes
Follow Brandi T.
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Parker Wells was so patient, kind, and helpful in helping me to understand the difference between infections to my devices vs my network and how important it is to have them cleaned and maintained regularly to prevent virus, spyware, Trojan, etc from causing damage. I never realized a computer could actually live 20 years! Mahalo Parker

Date of experience: August 10, 2018
India
1 review
2 helpful votes
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"Thomas William"
August 13, 2018

Thomas and his tech team made me feel at ease, and have been professional and superb in their help with fixing all the things, so very wrong with my computer, and save my network. They were a joy to deal with and I wish them all things good in their continued success...

Date of experience: August 12, 2018
Arizona
1 review
0 helpful votes
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I was alerted to the fact that I had a trojan, after a window popped up, warning me of it, when I clicked on a Website. Kevin helped me to clear up the many hundreds of infections I had on my Dell laptop. He was helpful, courteous, and friendly. I recommend him highly!

Date of experience: June 19, 2018
Ohio
1 review
1 helpful vote
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I am very impressed with the job Parker & Zayn does. He communicates well. Thank you. He explained the situation and also typed it out in text. This helped a great deal. I appreciate the time and the detail.

Date of experience: August 12, 2018
Arkansas
1 review
1 helpful vote
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He work with me over a hour but he DID IT. Give him a $50.00 tip please. I was very satisfied with him he didt give up on me I missed up and he did not get upset. The man just keep work. He made me very happy. He made a impossible job real. I need this for my church thank you so much.

Date of experience: July 15, 2018
India
1 review
5 helpful votes
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From The last year with ITzSupport i had two bad experiences however that is against 25 great experiences. Itzsupport are really working hard to make all customers satisfied and i agree with that. I have no concerns now and hope this will continue.

The Technicians could find and fix problems nobody else could. They also were very pleasant, patient and kind. With my multiple problems causing all the difficulties turned out to be my anti virus software, which was Avast & Mcafee. I don't have them anymore, thanks to My last technician from ITzSupport.

Thank you so much Parker For your all Help...!

Date of experience: May 13, 2018
California
2 reviews
10 helpful votes
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I have ITzsupport subscription and whenever I required any technical school help, be it massive or tiny, it's perpetually been taken care of terribly quickly and accurately. I'm extremely happy with their service quality and would suggest their services to everybody.

Date of experience: March 19, 2017
California
1 review
1 helpful vote
Follow MARGARET L.
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This takes a while so don't hurry. They are very patient. Max Gale worked on the services for me and I haven't used my computer yet but it does seem faster to me. I hope it clears up things and our computer keeps working like it is now.

Date of experience: April 5, 2017
Germany
2 reviews
0 helpful votes
Follow DELLORTO G.
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One of the key strengths of ITZSupport is the responsiveness of their support staff. Whether you have a technical issue, a billing inquiry, or simply need assistance navigating their services, the ITZSupport team is always quick to respond and provide helpful guidance.

Date of experience: February 16, 2024
Virginia
1 review
1 helpful vote
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Outstanding
May 2, 2017

I was very Leary in giving out my personal info and allowing someone access my computer. I even questioned the validity of the person whom I was talking to but I eventually came around. The tech I spoke with is Dominic Holmes. He kept his cool even though I'm sure he had to be saying to himself a few choice words, and he resolved the problem and I feel really guilty for giving him a hard time. You have to be careful... any how thanks Dominic for your help. I

Date of experience: May 2, 2017
New Jersey
1 review
7 helpful votes
Follow Annette A.
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I am so happy with the service. Henry & Lloyd were so very patient and helpful. They worked with me all day to fix my computer from a very bad virus. I would have never been able to save my computer without either one of them. Everyone I spoke with were so understanding and really put in the best effort to fix my many problems. I will continue from now on to use your Company/Services for any future problems. I will highly recommend you to everyone I know. Thank you so much!
Annette Alexander

Date of experience: March 29, 2017
Florida
1 review
3 helpful votes
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Scarlett's attention to detail and assiduous efforts to make sure the customer was satisfied was very pleasing to me. It assured me of this companies honesty and integrity providing a sound product. I would highly recommend this product to anyone. Scarlett has provided me with an opportunity to believe that there is still someone out there who really cares about taking care of the customer.

Date of experience: June 26, 2017
California
1 review
5 helpful votes
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The service that Mr. Martin provided was excellent! He let me know what was going on each step of the way and made me feel comfortable with his service and expertise. I would highly recommend this service to anyone having computer issues!

Date of experience: August 5, 2017
California
1 review
6 helpful votes
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Kevin martin is was extremely helpful to me in quickly remedying my problem. He was friendly and patient and I greatly appreciate his help. He clearly cares for his customers and I am thankful that he answered the phone when I called. He is going to follow up with me to make sure that everything is completely resolved. What a great experience. Thank you!

Date of experience: June 29, 2017
Nevada
1 review
4 helpful votes
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Because I have very little knowledge of computers, I asked many questions and my Representative Austin, was very patient in answering all my questions. I am looking forward to having the program installed to protect me from the hackers that have contacted me before and left me unprotected from their attempts to hack all my information. I hope this is NOT the same type of scam. I will update my review after 30 days.

Date of experience: August 23, 2017
Kentucky
1 review
5 helpful votes
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So grateful!
July 14, 2017

Kevin Martin has completely made my day... and my work much cleaner. Thanks for your help. He removed all the trojans and other junk from my network...

I know I can depend on him to help me in the future.

Date of experience: July 14, 2017
North Carolina
1 review
1 helpful vote
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The first time dealing with this kind of problem. However Jake carefully walked me thru the process and now my computer is running at top speed and no more trojan invasion. Thanks Jake and to ITZ Support.

Date of experience: April 13, 2017
Kentucky
1 review
0 helpful votes
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ITz support technician, Paul Smith, was extremely helpful. I am not technically inclined so he helped me through a number of things to correct on my compute and even taught me how to do some things I didn't know about. Paul was outstanding--ask for him!

Date of experience: March 28, 2018
Florida
1 review
6 helpful votes
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I am using there services from 2 years. I am not computer savvy but when ever i have any problem, they have always help me out. Especially my personal technician max gale... he is such a sweet heart & wonderful technician. He calls me regulary to optimize the computer. Services are good as well as cost effective

Date of experience: March 28, 2017
Texas
1 review
0 helpful votes
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Computer help
April 27, 2018

Mr kevin martin did an wonderful job helping me fix my computer and took his time to explain everything to me while he did the work,, I really appreciate his time and understanding with me as well. And if I ever have problems again I have all his information saved so I can call him again. Thank you all for all your help..

Date of experience: April 25, 2018

Overview

ITZSupport has a rating of 3.9 stars from 155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ITZSupport most frequently mention customer service, great job and parker wells. ITZSupport ranks 4th among IT Services sites.

service
19
value
18
shipping
4
returns
5
quality
13