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ITZSupport

How would you rate ITZSupport?
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Texas
1 review
0 helpful votes
Follow PATRICIA L.
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Damon was very helpful and informative about my problem with my computer. He also told me what he was going to do step by step. And he was very knowledgable with know what to do and how to do it...

Date of experience: July 16, 2018
Florida
1 review
1 helpful vote
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Experience with ITZ
April 20, 2017

The experience I had with Itz was nothing less than an efficient and effective fix to the computer problems I had. The technicians were all extremely helpful in resolving the issues and gave me the support, suggestions, and expertise that I lacked. I would recommend others to ITZ

Date of experience: April 20, 2017
Florida
1 review
4 helpful votes
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Computer support
July 10, 2017

Kevin from support has been very helpful with everything i needed for my computer and he definitely deserves a raise i appreciate his time and his throgoughly and couldn't as for anything else. Thank you for the support!

Date of experience: July 10, 2017
Maryland
1 review
2 helpful votes
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This service has been wonderful I really appreciate all of their hard work and support I am thankful for them Kevin was my tech and he was so very helpful and patient he got my computer up and running in no time and he fixed all of my problems

Date of experience: February 10, 2018
Texas
1 review
2 helpful votes
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I have drivers issues which has been resolved by will colson. He did a great job & also helped me with other devices. I am very satisfied & also recommend others for tech support help

Date of experience: April 24, 2017
Oklahoma
1 review
0 helpful votes
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I learned a lot from Paul today about how easy my computer can be infected. Thank you very much Paul.

Date of experience: June 13, 2018
Ohio
1 review
1 helpful vote
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HENRY WAS VERY HELPFUL, VERY CONSIDERATE OF A 75 YEAR OLD NON-TECHNICAL LADY WHO WAS READY TO THROW MY PC OUT OF THE WINDOW! 1 HE WAS VERY NICE AND SHOULD BE REWARDED FOR HIS ATTITUDE. I WAS NOT AN EASY FIX! THANK YOU SO MUCH!

Date of experience: April 8, 2017
Washington
1 review
2 helpful votes
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I worked with Marshall for a very long time trying to figure out what was going on with my computer. He was friendly, knowledgable and very helpful. He was able to help remedy the issues and got my computer back up and going. HE SAVED THE DAY!

Date of experience: May 31, 2017
Pennsylvania
1 review
1 helpful vote
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Eric Lewis
August 17, 2017

Eric Lewis was excelent he provided awesome service very profecional frindley and really great will recomend him to anyone that needs help with their computer he is really patient with customers.he really knows how to work and make his customers fill safe and secure wonderful empleyee.

Date of experience: August 17, 2017
New Jersey
1 review
1 helpful vote
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TECH KEVIN MARTIN
January 22, 2018

WAS VERY THOROUGH WITH THE EXPLANATION OF WHAT HE WAS GOING TO INSTALL IN MY PC TO FIX PROBLEMS THAT i HAD NO IDEA WAS HAVING. ASK FOR KEVIN AS HE'S THE BEST TECHNICIAN. HE FOLLOWS THROUGH AT THE END OF HIS SUPPORT. THANK YOU KEVIN!;-}

Date of experience: January 20, 2018
Florida
1 review
1 helpful vote
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Excellent service
April 24, 2017

As I am not a computer literate person, it was great to have itz walk me through the process! Thank you. Lloyd worked on my computer and its working fine now.

Date of experience: April 24, 2017
Texas
2 reviews
23 helpful votes
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This company is a SCAM! They use scam websites that throw up a message that says that you have an infection and that it needs to be resolved immediately and to call Microsoft. The number mysteriously calls someone who says they are authorized by Microsoft but they are not. Anyone who knows better knows damn well they are not. They have NO fee structure and charge whatever they think they can swindle out of the sucker on the phone! The FTC is investigating them. PLEASE DO NOT PAY THIS COMPANY! IF YOU HAVE ALREADY PAID THEM CALL YOU CREDIT CARD COMPANY OR BANK AND REPORT THIS AS FRAUD!

Date of experience: September 1, 2017
Nevada
1 review
11 helpful votes
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Parker Wells
September 1, 2017

Parker is an excellent customer service representative. He is very patient and kind when explaining issues and concerns. I highly reccomend using him for all my computer needs.

Date of experience: September 1, 2017
Illinois
1 review
3 helpful votes
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THIS WAS A VERY DIFFICULT DAY FOR ME. I AM 78 YRS OLD AND FOUND OUT THAT I HAD BEEN HACKED, WITH NO COMPUTER KNOWLEDGE, AND NO WAY TO PAY FOR COMPUTER REPAIRS. I WAS LUCKY ENOUGH TO REACH AUSTIN WILLIAMS, WHO EXPLAINED TO ME WHAT HAD HAPPENED, AND HOW I WAS GOING TO FIX IT. AUSTIN WAS VERY KIND AND PATIENT WITH ME, AND HE IS ONE OF THE BEST TECHNICAL 3 HELPERS IN YOUR COMPANY.

Date of experience: June 30, 2017
Minnesota
1 review
5 helpful votes
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Great service!
August 31, 2017

Parker Wells was very helpful in fixing my computer very through. I will save his information and call him back in the future with any other computer issues I have. You should do the same!

Date of experience: August 31, 2017
Illinois
1 review
0 helpful votes
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Saved my data and my PC
February 18, 2018

Other than a bad connection the people were nice and very helpful.
They solved my problem with in the same day I called.
I bought a plan.
Thanks itz support
Tech sam and kevin

Date of experience: February 16, 2018
Kansas
1 review
0 helpful votes
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They were efficient in repairing and cleaning my laptop. I had to be away from my laptop and hey were able complete the repair without me. Would recommend them to anyone for support.

Date of experience: April 9, 2017
Virginia
1 review
5 helpful votes
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My experince
October 2, 2017

I spoke with Oliver today. He was a Great help and talked me through everything. He gets a 10 from me, Thank you for making me feel good and fixing my computer.

Date of experience: October 2, 2017
New Jersey
1 review
3 helpful votes
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My review
May 31, 2017

I am very pleased with the service provided by Marshall Williams. He answered all of my questions and set up my computer so that I can easily access information. I am very pleased with his help.

Date of experience: May 31, 2017
Minnesota
1 review
4 helpful votes
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Complaint
February 18, 2018

I felt insecure about what he told and felt rush. I found out later I still had warranty. Computer is not running any better. Not satisfied and feel lied too.

Date of experience: February 18, 2018

Overview

ITZSupport has a rating of 3.9 stars from 155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ITZSupport most frequently mention customer service, great job and parker wells. ITZSupport ranks 4th among IT Services sites.

service
19
value
18
shipping
4
returns
5
quality
13