Damon was very helpful and informative about my problem with my computer. He also told me what he was going to do step by step. And he was very knowledgable with know what to do and how to do it...
The experience I had with Itz was nothing less than an efficient and effective fix to the computer problems I had. The technicians were all extremely helpful in resolving the issues and gave me the support, suggestions, and expertise that I lacked. I would recommend others to ITZ
Kevin from support has been very helpful with everything i needed for my computer and he definitely deserves a raise i appreciate his time and his throgoughly and couldn't as for anything else. Thank you for the support!
This service has been wonderful I really appreciate all of their hard work and support I am thankful for them Kevin was my tech and he was so very helpful and patient he got my computer up and running in no time and he fixed all of my problems
I have drivers issues which has been resolved by will colson. He did a great job & also helped me with other devices. I am very satisfied & also recommend others for tech support help
I learned a lot from Paul today about how easy my computer can be infected. Thank you very much Paul.
HENRY WAS VERY HELPFUL, VERY CONSIDERATE OF A 75 YEAR OLD NON-TECHNICAL LADY WHO WAS READY TO THROW MY PC OUT OF THE WINDOW! 1 HE WAS VERY NICE AND SHOULD BE REWARDED FOR HIS ATTITUDE. I WAS NOT AN EASY FIX! THANK YOU SO MUCH!
I worked with Marshall for a very long time trying to figure out what was going on with my computer. He was friendly, knowledgable and very helpful. He was able to help remedy the issues and got my computer back up and going. HE SAVED THE DAY!
Eric Lewis was excelent he provided awesome service very profecional frindley and really great will recomend him to anyone that needs help with their computer he is really patient with customers.he really knows how to work and make his customers fill safe and secure wonderful empleyee.
WAS VERY THOROUGH WITH THE EXPLANATION OF WHAT HE WAS GOING TO INSTALL IN MY PC TO FIX PROBLEMS THAT i HAD NO IDEA WAS HAVING. ASK FOR KEVIN AS HE'S THE BEST TECHNICIAN. HE FOLLOWS THROUGH AT THE END OF HIS SUPPORT. THANK YOU KEVIN!;-}
As I am not a computer literate person, it was great to have itz walk me through the process! Thank you. Lloyd worked on my computer and its working fine now.
This company is a SCAM! They use scam websites that throw up a message that says that you have an infection and that it needs to be resolved immediately and to call Microsoft. The number mysteriously calls someone who says they are authorized by Microsoft but they are not. Anyone who knows better knows damn well they are not. They have NO fee structure and charge whatever they think they can swindle out of the sucker on the phone! The FTC is investigating them. PLEASE DO NOT PAY THIS COMPANY! IF YOU HAVE ALREADY PAID THEM CALL YOU CREDIT CARD COMPANY OR BANK AND REPORT THIS AS FRAUD!
Parker is an excellent customer service representative. He is very patient and kind when explaining issues and concerns. I highly reccomend using him for all my computer needs.
THIS WAS A VERY DIFFICULT DAY FOR ME. I AM 78 YRS OLD AND FOUND OUT THAT I HAD BEEN HACKED, WITH NO COMPUTER KNOWLEDGE, AND NO WAY TO PAY FOR COMPUTER REPAIRS. I WAS LUCKY ENOUGH TO REACH AUSTIN WILLIAMS, WHO EXPLAINED TO ME WHAT HAD HAPPENED, AND HOW I WAS GOING TO FIX IT. AUSTIN WAS VERY KIND AND PATIENT WITH ME, AND HE IS ONE OF THE BEST TECHNICAL 3 HELPERS IN YOUR COMPANY.
Parker Wells was very helpful in fixing my computer very through. I will save his information and call him back in the future with any other computer issues I have. You should do the same!
Other than a bad connection the people were nice and very helpful.
They solved my problem with in the same day I called.
I bought a plan.
Thanks itz support
Tech sam and kevin
They were efficient in repairing and cleaning my laptop. I had to be away from my laptop and hey were able complete the repair without me. Would recommend them to anyone for support.
I spoke with Oliver today. He was a Great help and talked me through everything. He gets a 10 from me, Thank you for making me feel good and fixing my computer.
I am very pleased with the service provided by Marshall Williams. He answered all of my questions and set up my computer so that I can easily access information. I am very pleased with his help.
I felt insecure about what he told and felt rush. I found out later I still had warranty. Computer is not running any better. Not satisfied and feel lied too.
Answer: Hie Martha, we are apologize for the inconvenience. Now you can call us on our helpline number 855-688-7400.
Answer: This company IS NOT with Microsoft. They likely posted many of these reviews themselves! Call Microsoft and use their far more affordable service if you have security concerns.
Answer: Sir, ITZ support is not affiliated with Microsoft co, however the team of technicians we have, that is certified from Microsoft. For an example we have passed the Microsoft test and took the certification. Along with we have ability to fix all kind of computers which is based on Microsoft platform.
ITZSupport has a rating of 3.9 stars from 155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ITZSupport most frequently mention customer service, great job and parker wells. ITZSupport ranks 4th among IT Services sites.