ERIC WAS VERY HELPFUL AND ALSO VERY PATIENT WITH ME THROUGHOUT THE ENTIRE PROCESS. HE MADE ME FEEL THAT HE REALLY CARED ABOUT WHAT WAS HAPPENING TO ME. ALSO WAS VERY PATIENT WITH AN OLDER PERSON WHO DID NOT KNOW THAT MUCH ABOUT THE COMPUTER.
Did a wonderful job would like to have a man like this working for me if I had a business and he was very professional and was easy to understand
I've used this in my company for 5 months and it has really run smooth. It saves time and has been a great automated solution for IT
They cleaned my computer & make it faster. They also removed virus from my device.
I will recommend other also for the services for computer. Technician max & Don fixed the issues for me
Service was fast, friendly and complete. I had no idea how much trouble my computer was in and for how long it was in that condition. Much appreciated. Thanks!
Thank you for very excellent support I appreciate your time and helpfulness I could not have done it without you. Thank you so much for each and everything that you did..
Kevin Martin was great in handling my problem... I think he deserves a raise. He is very good at what he does... so please give him a raise he deserves it..
I had some problems with my computer, I called and was helped right away. Everyone I talked to was friendly and helpful and my computer was better than new in no time. Thanks Max!
Technician Roman did a fantastic job ridding my computer of a Trojan that was disabling my computer! He was so efficient and patient and knowledgeable!
Lloyd was patient and helpful for me. There was a virus on my computer so he worked on my computer and solve the problem for me.
Happy with the service now.
Rex was very great and gave very good service. He talk to me the whole time he was trying to resolved the issues with me.
Bryan was so very helpful and kind and resolved all my problems and issues.He was very polite and kind.
Nicolos was extremely helpful. He found my problem immediately and helped me resolve the problem and protect my entire network from further damage. I was very happy with his service
The customer support was very helping. Super nice and easily understood. I really recommend this company.
Very helpful very frindly fixed the problem in very little time bryan woods is very nice and made for sure i understood what he was doing and telling me. I thank them for fixing my computer
This company is a joke. Barely understands how to type/talk in English.
Besides that fact they played my 65 year old father into thinking he had a virus. My dad payed them $700 for a 7 year subscription... meanwhile long story short they ended up somehow owing my father $1000 (idk why?) and they allegedly put $6,000 in my dads bank (direct deposit). My dad explains they sent too much & that this money should have been sent through a CHECK through the mail. (Already sketchy!) my father explains to the Indian man that he had no right going into his bank account and automatically accessing funds. This man then demands for money to be sent VIA **Apple Giftcards** (thinking to myself why would ANYONE LISTEN TO THIS) my father felt pressured and wanted to give back the companies money ($5,000 to be exact) As it is a Friday night. My dad explained how he would fix this problem Monday morning. The Indian man continues to THREATEN my father saying how his laptop will be shutdown/his credit card will have a hold on it/and continues to pressure my father how he has to get this done tonight. These people pressured, wouldn't stop calling, and lied making false issues. As my father is on the way to Apple store... these people hacked into my fathers laptop as I was home right next to his laptop. They start clicking through his files and highlighting files. I immediately shut down file, and this guy tries telling me to leave laptop alone he is "fixing issue." THIS COMPANY IS JUST A BUNCH OF LOSERS SCAMMING OLD PEOPLE OUT OF MONEY.
HE IS VERY KNOWLAGEBLE AND VERY HELPFUL I AM VERY HAPPY WITH HIS HELP GOD BLESS HIM, IF I HAVE ANY PROBLEM AGAIN I LIKE TO SPEAK WITH HIM THANK YOU REX
Itz support Todd Paul was huge help in fixing my hacked computer.
Todd was very helpful and explained everything to me. He made sure that I understood everything that he was doing.
Lloyd was very helpful and knowledgable about the problem. He solved my computer problem in time. He was professional in the way he treated the computer problem.
VERY EXPRESSIVE, CLEAR AND KNOWLEDGEABLE IN HIS PRESENTATION! Mr. Wells has a plesant personality which makes it easier for the customer and the tech to understand what is taking place in customer's computer. I dont usually find this type of temperment in other techs in past years. He made an otherwise unplesant, frustrating experience a little more eaiser to accept by his mannerisms.
Overview
ITZSupport has a rating of 3.9 stars from 155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ITZSupport most frequently mention customer service, great job and parker wells. ITZSupport ranks 4th among IT Services sites.
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- Las Vegas, Nevada, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members