website thubmnail of iTunes

iTunesReviews 257

2.9
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iTunes Reviews Summary

iTunes has a rating of 2.9 stars from 257 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iTunes most frequently mention and apple product. iTunes ranks 2nd among Downloads sites.

service
25
value
24
returns
12
quality
24
Texas
5 reviews
6 helpful votes
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Things may be cheaper elsewhere, but if you have an iPhone, iPod, Macbook Pro, and iMac, they make it so easy. Purchases download automatically to all your registered devices and you can also re-download anything you've purchased in the past. They occasionally have hit songs on sale for 69 cents a piece. They also have a good amount of kpop available in the US store, and some Japanese stuff as well. Never had any issues whatsoever.

Date of experience: July 28, 2016
Luxembourg
6 reviews
3 helpful votes
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Wel i have usend this platform wen i hade my first iPhone witch was the iPhone 4. An toe me the site is verry interesting for peoples witch have Appel Stuff so for them the Site is complet an easy to use.

Date of experience: July 25, 2016
Minnesota
19 reviews
90 helpful votes
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Pop-Up Spammer
July 16, 2016

What else would you call it? I write classical music and do a number of other audio related work. ITunes is constantly popping up as a built-in facet of a Mac. They got rid of iMovie and made it impossible to get, also making it cost money. Yet they keep iTunes around like the spammy Nigerian scam repeatedly stuffing your computer with noise and getting in the way of real work. If I could I would delete iTunes- still working on how to do that.

Date of experience: July 16, 2016
Kenya
51 reviews
313 helpful votes
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Useless
July 10, 2016

A scrambled impossible rubble of misdirecting and unfathomable icons tat lead nowhere and everywhere without giving you a hint of where to get what you want. I think this is going to go down as Apple's biggest fail ever

Date of experience: July 10, 2016
Ohio
11 reviews
24 helpful votes
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About average
June 25, 2016

The iTunes app works wonders for putting music and such onto my iPod and what not, but I don't really care for having to purchase (pay) for anything that I could possibly get cheaper elsewhere such as a different store online or a music store that isn't online!

Date of experience: June 24, 2016
Virginia
18 reviews
45 helpful votes
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Great music
June 23, 2016

I like iTurnes, but their prices are a bit high. However, it's easy to download music from their site.

Date of experience: June 22, 2016
Tennessee
35 reviews
50 helpful votes
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FAKE OFFERS!
June 17, 2016

If you don't have Apple products, itunes will take your money and make you pay even if they offer 3 free months! AVOID AVOID AVOID if you don't have anything Mac! They offered 3 free months, and did not deliver!

Date of experience: June 17, 2016
GB
7 reviews
3 helpful votes
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I never thought I'd say something was 'too' convenient, but simply the act of buying tracks with a thumbprint has changed my mind.

Fantastic service for getting music direct, quick and easy, with more categories than you can shake a stick at!

Even for 'new' music from up-and-coming artists, makes it easier to get noticed.

Date of experience: May 27, 2016
Pennsylvania
31 reviews
27 helpful votes
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Great selection, reliable and customer friendly. ITunes has the selection I'm looking for plus insightful samples of new music that would be in-line with my taste. The money in my account is well managed, there are no hidden fees or mysterious costs to worry about.

Date of experience: May 23, 2016
South Carolina
13 reviews
10 helpful votes
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Love it!
May 5, 2016

I am a die hard Apple fan, so of course iTunes ties into that. But I find the selection good, prices aren't bad, and it's easy to search or just browse.

Date of experience: May 4, 2016
Canada
4 reviews
4 helpful votes
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Excellent
April 25, 2016

Its great for huge fan of music listeners. Its expensive but worthy

Date of experience: April 25, 2016
District of Columbia
2 reviews
0 helpful votes
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Not that great when it comes to trying to sync up two-way with my iPhone but it at least comes free! Come on Apple you can do a little better?

Date of experience: April 21, 2016
Canada
4 reviews
6 helpful votes
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Simple, convenient
March 27, 2016

Most of my music I buy on itunes even though I use android!

Date of experience: March 27, 2016
California
104 reviews
543 helpful votes
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I am only reviewing the App Store/iTunes Game, "Jewel Crush, Match 3". I wish there were separate categories on Sitejabber for these huge sites with multiple functions, like the App Store. I've played and enjoyed Jewel Crush for some months now. At one point, I was able to become a VIP member for $2.99 a week. This has numerous benefits. However, now I'm done with the highest level of this game, and I'm trying to stop VIP membership. The site says you can stop it by entering your cancellation in the site. THERE IS NO SITE ON WHICH I CAN CANCEL! When i look up options or ask questions, IT IS IN CHINESE!
I don't read, speak or understand CHINESE! So it looks as if, unless someone contacts me because i submitted a complaint, for the rest of my life AND BEYOND, I will be charged $2.99 a week for a game i stopped playing because I got as far as I can.
I believe this is a breach of contract and fraud. And it should be easier to contact these game sites without having to first learn HOW TO WRITE CHINESE!

Date of experience: March 22, 2016
Mississippi
20 reviews
69 helpful votes
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I use iTunes quite often to buy music and sometimes tv shows, too. The only problem I have with iTunes is the prices for most of the music and tv shows. I've often found songs/albums much cheaper on other sites like Amazon.com. I mean, of course you can find all the songs cheaper somewhere but it's often illegal to download those, but I think that $1.29 at iTunes for a single song is a little much. However, sometimes I do find good songs in the $0.69 playlists. Overall, it's a good place to get music and shows, but it's best to look other places too so that you can find the best price.

Date of experience: March 20, 2016
Portugal
10 reviews
11 helpful votes
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Love itunes
March 11, 2016

Just got my first iPhone and buying all my music online rocks! Love it:-)

Date of experience: March 11, 2016
Washington
3 reviews
0 helpful votes
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Not the cheapest but very reliable and secure, in my experience. ITunes continues to evolve. They need to leap a generation ahead, and for that I wish they would not hold back. They do too many incremental updates and upgrades. * Also they need to offer a lossless audio version for their music.

Date of experience: February 29, 2016
Texas
7 reviews
1 helpful vote
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Artists
February 22, 2016

Itunes is a favorite to find any artist or song you may be looking for, I'm an oldies listener but I also love new modern music and I can find whatever I want. Love it!

Date of experience: February 22, 2016
Tennessee
2 reviews
11 helpful votes
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Music lover
February 16, 2016

Have never gotten anything that Ive had any trouble with

Date of experience: February 16, 2016
Honduras
7 reviews
8 helpful votes
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I love music
February 15, 2016

I can usually buy the song I like. Wish they could be less apple centric as I use multiple devices and my music only syncs with apple stuff

Date of experience: February 15, 2016

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itunes.com
Founded in 1976
Cupertino, CA, United States