Italist
About the Business
italist is the first platform to offer direct-to-consumer imports of luxury goods exclusively from Italy. Through italist, customers can purchase brand-new, genuine, in-season fashion and accessories from our partner boutiques in Italy. The same high-quality products you’d find on other sites are available at a lower retail price through our partner boutiques—up to 40% less—so italist always provides the best value. Remember, you’re importing luxury goods directly from Italy, so your returns are processed through Italian customs. This process requires additional shipping costs and customs duties, which is why we don’t offer free returns at this time. Please read our Returns Policy for more details.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Italist has a rating of 3.4 stars from 281 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Italist most frequently mention customer service, shopping experience and best prices. Italist ranks 8th among Designer Clothes sites.
Comes fast good prices love this website. Shipping is Free one of my favorite websites and when packages arrive they are wrap to perfection
Fast shipping! Highly recommend. Great prices compared to other online stores. Customer service could be faster.
Dear Taya,
Thank you for your feedback.
It is essential for us. We strive to improve our customer service. Some delays are due to the need to interact with our boutiques in Italy before we can provide a solution.
Please note that we have on average prices up to 40%
Truly amazing shopping experience with unbelievable discounts. Will definitely recommend. My shipment arrived securely and timeously too.
Dear Richard,
My name is Claudia and, I would like to personally thank you for your review. Thank you for your review! Your satisfaction is essential to us.
We import original luxury products directly from Italy's best boutiques where prices are lower (up to 30% less; the higher the price, the higher the saving).
Please remember we can't offer free returns at the moment.
Best regards,
Claudia F.
Shoes were fabulous, a good price and came quickly. Love this shop! Would highly recommend to other women looking for high fashion items
Thank you, Donna!
Good shopping website offers many luxury choice and brands, also provide attracted discount to customers.
Dear Brady,
Thank you for your feedback.
More info about us here
I think italist outdone themselves. Not so great offers before but recently more price drop alerts which is awesome.
Dear Ashraf,
Thank you for your review
Fast delivery, incredible service. Authentic items with a great prices!
I will definitely shop from Italist again.
Dear Jasmine,
Thank you for your great feedback.
More info about us here
Fast shipping. Amazing prices. Authentic product! Would highly recommend to anyone looking for unique pieces!
Dear Haley,
Thank you for your great feedback!
We appreciate it!
Best regards and be safe!
Claudia F.
Smooth transaction with some of the best prices in luxury retail. Would highly recommends to friends
Dear Milan,
My name is Claudia, and first of all, I would like to thank you for taking the time to provide your feedback
2- 4 day shipping while getting huge savings. Products come in secure packaging with all authentic tagging and documents
Thank you, Gregory!
We are glad to hear that you have been satisfied with our service.
We monitor our partner boutiques on more than 50 parameters to grant the best service possible.
Happy holidays!
Claudia F.
Amazing selection of products. Order arrived on time and in perfect condition. Luxury items at an affordable price.
Hi Yenisbel,
Thank you for your review!
We hope to see you again, soon!
-Allison
Great service, fast delivery to the States, good deals at unbeatable prices. Couldn't ask for anything better.
Thank you for your review, Mirela!
We're so happy to hear you had a great experience with us.
-Allison
Excellent products high end designers fast free shipping. Definitely a website I'll recommend to anyone
Thank you, James. Please remember, we can't offer free returns at the moment. Kind regards. Claudia
I ordered Gucci shoes and they came in perfect condition. Highly recommend shopping from this website!
Dear Patricia,
Thank you for your feedback.
We are glad you are satisfied with our service.
Here some more information about us
Italist offers alot of brands at prices less than U.S. sites- great option for shopping and gifts for men and women.
Hi Lisa,
Thank you so much for taking the time to write your review.
-Matt
I am very much and good shoppping
There is thing which is not found by oter mail orders and is cheap besides
I take advantage of the next time
Dear Noriyuki,
Thank you for your feedback!
Best regards and be safe!
Claudia F.
A great place to shop for authentic designers clothings and products. Their designers products are about 40% less from other regular designers stores
Dear Adeyinka,
Thank you for your feedback
I've bought some sneakers and I'm very happy with the whole purchase. Starting with the price, the treatment and the shippment
Dear Igor,
Thank you for your review!
We are glad you are satisfied with our service.
Your satisfaction is essential to us.
We monitor the performance of each one of our partners daily to grant a consistent and reliable service.
Very quick shipment for Japanese customer and easy deal with with prepay shipment for duty/transportation.
Dear Kenji,
Thank you for your feedback
It arrived quickly from Italy to NY during pandemic with the item in great conitondition. Thank you.
Thank you, Sae!
We are glad that you have been satisfied with our service.
We aggregate more than 250 boutiques, each one of them has its own inventory, and for this reason, our structure is very flexible and COVID-proof.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Tiffany,
Thank you for your review.
We are glad you are satisfied with our services. We keep monitoring our partners for the service provided as better explained in this article: https://www.italist.com/magazine/is-italist-legitimate/
Please keep sharing your feedback with us, it is really important!
Best regards and be safe!
Claudia F.