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asked by Bob G. on 2/5/20
They don't believe in customer service, clearly. That's why they don't respond to emails and have no phone lines. Writing is on the wall
Italist has the best customer service. You can email them and they will contact you right back.
They respond in the first minute they provide an impeccable service
Italist customer service usually responds within a day
They are impersonal and try to get you off their back.
I received the wrong product, and had no replies excepted automated emails. They also do not do free returns.
Get answers from the italist staff and other customers.