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Ordered a pair of "Saint Laurent SL24" sneakers (https://www.italist.com/au/women/shoes/sneakers/saint-laurent-sl24-sneakers/*******/*******/saint-laurent) but received a pair of stilettos instead. When I tried to contact the site about the error I received NO REPLY (except for automated emails) after many attempts over a 2 week period. Very frustrated!
Brent S.'s review of italist earned 5 Very Helpful votes
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If there were negative ratings, they'd definitely deserve one. Back in December 2023, we ordered...
Dear Brent
We are sorry but we have been awaiting further information from you since October 30th and we have never received any detail.
Due to a technical glitch, we didn't process your request.
A representative of our customer care will reach you to understand your case and try to fix it for you.
Best regards
Claudia F.