ISunshare

I purchased a Bitlocker recovery software with a 30-day money back guarantee from this merchant. The software did not function at all, and I had to seek other methods to recover my data. After requesting a refund per the 30-day refund policy, the merchant responded by offering to help and asking for error codes etc, which I declined because by that time I already had to use a different product to recover data. The merchant then stopped responding. I have no choice but to charge back with credit card company.

Thank you iSunshare team offer the new program works like magic! I'm able to log in again and everything is all good!

Much appreciated your prompt response and assistance provided!

Have a great day!

Does not work.
Complex process, second computer needed, new flash required, too many commands., have to be computer confident to follow all the steps.
Anyone capable of figuring this out could use commands in SAFE MODE instead.

The software doesn't work and the company does not stand behind its money back guarantee. I would look else where for a solution.

I contact support because the purchased product didn't identify Microsoft windows Server 2012 OS/users. After that support provide me with a link to another product used for partitioned OS ( OS on non standard partition) and solve my problem to reset Administration password.
Thanks a lot!

On 99% of the password protected PowerPoint files I used it on, it's an instant unlock. On the odd file that it didn't work on, I sent the file to text support and they sent me a password back IMMEDIATELY. I really can't say enough about how well this has worked for me and a VERY responsive support staff makes it that much better. Get this software, you'll be glad you did.

Nobody advise it don't work with Bitlocker. Service is very poor, and answers once per night (probably time change issue). So I was 5 days with them having one contact per day. Finally it didn't work. I asked my refund as per they promise of 30 days trial, but they refuse with silly excuses.

I have a windows 10 asus laptop that is now allowing login to windows. I purchased and ran the reset of the password with the software and I see it should have been set to new password, then reboots later that the new password worked. So I'm in now. I will have to test it a bit but wanted to pass along that update. Thank you offer this software.

I downloaded the software, installed it, and followed the instructions to burn it onto a USB thumb drive.
I went over to the Dell PC that I needed to remove or change the passwords for and I changed the boot sequence to look at a USB Drive.
I also needed to burn it to a CD for it to work.
It was an older Dell PC.
Thanks again.

I ordered the Bitlocker Reader Genius from your website.
I downloaded the Bitlocker Genius package but when I try to unlock my USB key with the software, it is work and very simple.
Thank you very much for isunshare prompt response.

You can't get a refund without going through a lengthy process over email with tech support (whose English isn't great) first to solve the problem.
So if you happen to be in my boat where you couldn't take screenshots and you try everything they recommend but the application doesn't work, you're still out the money you spent on it and you've wasted time trying to get a refund.
Also, I wouldn't recommend their Bitlocker Genius product for Mac at all. I spent more than an hour troubleshooting and following their instructions to make it work, including downloading more software, and it still did absolutely nothing.

I had to use the locked USB on my Mac. But it does not recognized. WHAT A $#*!! I SEARCH ONLINE AND FOUND BitLocker Genius for Mac. Download and install. Finally my USB is displayed on the MAC with the password to enter. At first I thought it was no need to password. But the support team told me password or recovery key is needed! So, friends, remember, no password or recovery key, you will not unlock a BitLocker USB on Mac! So lucky I did have both!

Produkt funktioniert sehr gut und der Support ist auch sehr hilfreich und hat schnell geantwortet.
Wuerde wieder hier kaufen.

As of 28th August 2021, I have requested a refund 14x times. Suddenly, iSunShare emails me to declare the software is Trial software and refer me to an FAQ on why they won't refund me. The FAQ was clearly written recently, further the "Sales" section of the website DOES NOT STATE its a trial version, nor do the Payment / Purchase benefits state any Trial or limitation on the 30 day money back guarantee. #SHOCKING USELESS COMPANY - DO NOT BUY FROM THIS COMPANY

Its USB encryption software named SafeUSB Genius is easy to use. I added the password to protect my USB and my classmates took the USB. He said why my USB is empty? HAHAHA, all data is invisible after encryption. Good ideas. Thanks!

Thank you for the extremely quick support initially on this issue. This new version of the software you had me download. The boot disk was created correctly and the server booted on WindowsPE, then the message on the window said that there were windows systems found. It is see the raid 1 boot drive. I double checked that the 2 disked I have created are in fact different so I know I've done everything correctly so far.

This computer is an off-the-shelf Dell PowerEdge T320 running Windows Server 2008 R2 and using a Dell PERC S110 raid controller. The server OS boots fine but I don't have access to the original OS distribution disks to do a rebuild so I need to get the administrator password. Then use iSunshare Windows Password Genius raid version remove the password.

Thank you very much! That last version worked perfectly.

The product didn't work and I received an error message when attempting to unlock a password protected document. They wouldn't refund my money even though they advertise money back guarantee. WATCH OUT! THIS IS A SCAM!

I received no reply from their Technical support and was unable to get a refund. It did find the serial to windows 10 but as this was stuck on the laptop was not much use.
Save your money buy something different that will give you the support and honour their money back guarantee they say they will.

Software didn't work and their support can't fix issue. They wont respond when I asked for a refund they ignored my request.

I purchased iSunshare BitLocker Genius - the product does not work. I contacted their helpdesk who gave me a series of poorly written, convoluted instructions (uninstall and reinstall several other bits of software) but the product STILL does not work. When I asked for a refund, they said that their small print includes a stipulation: their "30 day guarantee" actually protects THEM - their helpdesk has 30 days to resolve your problem BEFORE they grant you a refund. They have not provided any further instructions to getting the tool working.
In short, do *not* work with this company. I was sold vaporware: they could not get it working on Apple's latest OS (macOS Monterey), and now they refuse to issue me a refund.
Do not waste your money and time.

Purchased Excel Repair Genius and it didn't work at all. Support failed to provide any solution and refused to fulfill the 30-day moneyback guarantee. Total scam.

Edit: after leaving this review they contacted me with a screenshot showing they somehow managed to recovery at least part of my data. They agreed to send me the recovered file once I deleted the negative review, so now we can add extortion to the list. Of course they didn't accept to refund me.

Edit 2: a month later I got another email threatening to spread away my data, I don't know what do they want in exchange.

Do not purchase, wasted money, been paid for advanced, not help with giving and software is just bull$#*!,. Not fix or doing anything don't waste your money, Poor communication

Money back guarantee is a lie and their software wont work. Waste of money. Do not recommend them AT ALL