iStockPhoto

Money grubbing company, unethical company. Do not risk signing up - they will look for any excuse to take money, even if unused, you will be charged nearly $100AU with no allowance for a refund when implored.

Stay away. I used a free trial. I forgot to cancel. I explained I didn't have funds to cover the ridiculous fee I was charged. I explained I forgot to cancel and was basically told too bad for you! $97 charged to me. Thank gawd they cancelled the rest of the service but on a tight budget $97 was a big hit to my small budget. Their answer was pretty cold.

istock.com has been a staple of my design department for years and years, and I must say each year they get worse and worse with their manipulation. I have subscribed, paid as I go and bought signature series. It turns out istock.com has concerned with catch 22's and not stock anymore.

Recently, I purchased $100 in Signature 'subscription' which means that I cannot go back and download past signature purchases unless I subscribe again for images I don't need. This is unlike their credit system in which you can re-download. So stay away from subscriptions, and high-priced Signature collection as you cannot re-download what you paid for.

I hate this company and I'm switching to Adobe stock.

I hope you'll join me and put this greedy, manipulative company out of business. They suck!

My sister paid for an image using her phone. She wanted to download it onto her computer so she opened the email on her laptop. She downloaded the file, it was a zip file. When she went to open it, it tried to release a virus! Thankfully her laptop security (McAfee) caught it right away! Who knows what would of happened! The file then disappeared. This is unacceptable! There needs to be an online company to oversee all websites. So criminal charges can start being placed on online criminals! Shame on you iStock.

I have been using Istock for years and I have to say this is the FIRST REVIEW I have ever written. I am not sure if it is be cause I am so irritated about how they changed the pricing procedure but it was a good deal for us at one point. Our company invested a lot of money into Istock but now it seems very over priced. We don't want a subscription because we operate one project at a time. Some months we will need 12 photos and others, none. As far as I am concerned we will get our stock images elsewhere. Nice work, you ruined our opinion of you.

Just a scam! Try to cancel on the day of my free trial expiration and the best option that they could give is to still charge me 425$ ‍‍‍
Disgusting! I would have been ok with the 85$ that they charged me, but trying to have 425$ ‍‍‍
It's a disgusting service!

Istock/Getty has been treating its customers like a number and treats the overall Graphic Arts Community poorly. They took low cost access to quality images and increased prices dramatically. I continually read how Getty extorts websites that cannot prove they purchased an Istock image for hundreds or thousands of dollars, when the original image may have cost $10-$30. If you've been in graphic arts for any amount of time there is no doubt you don't have every receipt for every last image, graphic, software or digital material you have purchased. While they may collect on a few cases here and they Getty has alienated more buyers and sent them to other resources.

This website is way too expensive. $13~20 for a single image of flat ribbons or objects that aren't even cropped out of a background? Not only that, but they charge extra for certain images that are "in trend" (of course they better looking ones). This isn't an ethical way to do business. This isn't jewelry or stock market, they're just images that can be downloaded and copied multiple times by many people. It's not right to charge almost double for certain ones. I bought a subscription for a month for no reason because every time I search images, the good ones cost extra.

Then I went on another stock image website and their subscription is only $24 a month and you can download unlimited images. They had the same stock image. Unbelievable. Running businesses cost so much already, iStock isn't the best value.

Scammers they use unethical practices to force you to pay for a year subscription i signed up for trial and decided it's not worth the $89/yr and right at the top of the plan page there's a "tun off auto renewal" button, logically that would disable the "auto renewal at the end of the trial. I was changed $89 and fed some bs that auto renewal doesn't appl.

I asked them to refund and they instead argued and refused. There's a reason they have terrible reviews stay away

I signed up for a one month free trial and then missed the deadline to cancel the subscription. This was 100% my fault but what istock does is uses this as an excuse to then bill you $85/month for a year. What a joke. I needed 4 pics for a one time use, now it's going to cost me over $1000 for 4 stupid pictures. When I told them I wanted to cancel they said sure, we'll bill you for another $400 then we'll cancel it.
I'm sorry but a one month penalty fine but 6 months! This is a scam and this is how they make money.

I DO NOT recommend Istock. I've asked them to cancel my one year subscription (which nowhere during my purchase was it clear it was a one year subscription) and they wanted to charge me 255$ to cancel. I expressed that I do not consent to that kind of charge and they charged me again $96! I called them, and they dropped the penalty fee to $85? They're negotiating my penalty fee? Absolute disgrace of a company. Not to mention, I DID NOT USE THEIR SERVICES!

1st the categorization of images are extremely poor, 2nd most of their images are corrupt. Many of using the files for presentation mode where the eps file needs to be transformed into EMF but the files are so corrupt that no one is able to convert to EMF.
I had written to them asking for a cleaner copy however waited nearly 20 days with no reply even after reminder. The worst customer service is where you at least acknowledge the problem without any resolution. These people are take the cake for being beyond worst in their customer service. I didnt renew my subscription and promptly took my business elsewhere.

SCAM. Very shady company. Do NOT use. Even a free trial. I tried to cancel my free trial and it said I had so subscription. I received a charge later and they would not refund.

This company is a complete scam. They lure you in with a free trial and then before you know it they charge and lock you into a 1 year annual subscription. They refuse to refund and just reference their Terms and Conditions repeatedly. It is a complete scam setup and should honestly be investigated.

Access to the Getty Library has always been a dream; this may be the most affordable means to get your feet wet. The iStock collection is a cross-section of the famed Getty Library and modeled after the subscription micro-stock sites... except... it costs a little more! But the quality of the photography stands out! This is a luxury for me, maybe not so much for a larger business, but I cannot say anything but good things regarding my subscriptions.

Had an incredibly negative experience with iStock. I am initiating legal proceedings against their website. I used their service for only an hour and clicked the button to not renew. However, the renewal was for a year, not monthly, and it was not clearly displayed. The cancellation email went to spam, so I never received it. I mistakenly thought that clicking the cancel button was for the monthly payment. I strongly advise against using their service in the future.