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Stay away. I used a free trial. I forgot to cancel. I explained I didn't have funds to cover the ridiculous fee I was charged. I explained I forgot to cancel and was basically told too bad for you! $97 charged to me. Thank gawd they cancelled the rest of the service but on a tight budget $97 was a big hit to my small budget. Their answer was pretty cold.
Tip for consumers:
If I was a business or if it was apparent I was using the service I could understand the reasoning but I didn't use it and emailed them as soon as I saw my error. Their answer was even though I never used their service they were charging me $97 with no refund , final answer.
Products used:
Nothing. I downloaded a few skies on a free trial and was charged $97. I forgot to cancel
Originally, I gave a 3 but I am giving them 4 stars. My order was finally updated with the carrier and looks like its going to all get here on time. I'm not sure why I couldn't get answers but I'm happy it's going to get here in time for my appt.
Products used:
Brake pads and Rotors
He wasn't the friendliest person to talk to. I emailed him 3 days ago requesting a price match but haven't heard anything back. I am thinking of cancelling this order.
Hey Lori, thank you for taking your time to write us your feedback! We are sorry to hear that you've had a bad experience talking to our agent Victor. Our agents are all working hard to meet our customers' expectation and rest assured that we will follow up on your case. Please let us know if there is anything else that we can help you with!
Lori K.'s review of iStockPhoto earned a Very Helpful vote
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They don't take cancellations over the phone. If you cancel, they will cancel immediately rather...
SCAM. Very shady company. Do NOT use. Even a free trial. I tried to cancel my free trial and it...
Hi Lori,
Thank you for taking out time to rate us. We’re sorry your experience didn’t match your expectations. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.