ironSource

IronSource is the third party provider for rewards in a game called Hero Wars. Often the rewards are granted through the process but when they aren't and you ha e to deal with support it takes weeks to months to get things straightened out. I currently have 2 completed offers that have not been resolved. One is posted below, the other offer has been so long ago that it was deleted from my history. I would never recommend that anyone use their services.

Had multiple issues with getting rewards for Mech Arena, sent in numerous screenshots of proof and emails from Mech Arena support confirming I met the reward requirements. Waited almost 1 month for them to drop a standard "Cookie Cutter" email response.

DO NOT use these people. You will at some point be scammed for your time.

P.S- Support was more than willing to just push through a small amount of rewards for the Tutorial mission. Once they had to cough up the big rewards they ran and hid.

Iron Source provides support for the rewards program I'm a part of for my call provider. I had a snafu with one of the apps installed wouldn't register on my carriers app for the rewards, so I sent a request to check. Prompt response as I provided a screenshot to make it easier. Received my rewards without issue. Thanks! I look forward to working with you on more offers, its great for my phone bill.

Had a delay on some rewards being applied to my account, so I sent them two screenshots where you could see the completion progress and rewards still pending. After a quick confirmation email, the issue was resolved almost immediately, no hassle at all. Thanks

I experienced some trouble with receiving bux after completing the tasks for them. It was super easy to get in contact and the customer service emails were sent so fast, it all went smoothly without any trouble. Great job!

To achieve better results in top eleven I started to open the offer wall to boost my token balance. Of the options there iron source provided the best variety of promotions, the clearest indication of progress and the most reliable payouts. This time however my reward didn't arrive, but I went to support and a brief email bought me a quick and positive response. I'm happy and life goes on, thank you for the work you do and keep adding the offers

I hesitate to complain about much, never wanting to be a bother, especially around the year-end holidays, but the process was easy, painless, and mostly automated. The resolution was quick and positive - they want to come through on what they promised, and they act quickly when they find out something has gone wrong to correct things. Will not hesitate to contact support if this happens again :)

I have already played several games and they have paid very quick...
Now thats what it should be like with all the app that give gift cards and other prizes... not a day or two so fast that i checked when i finished the task and my points was already there

I've been doing offers for so many years with so many companies and I say for a fact these guys are great
The only downside is the time limit they take to grant you your reward in case the advertiser tried to scam you. But regardless of the time limit it's much better than any other

I have had nothing but good experiences with this app. The offers are great and it credits immediately. Only once did it not credit as soon as I reach the payout level. Did a ticket to customer service and had my points within a half an hour. Try it you will love it too.

This Earning platform is simple and easy to earn credit but what I love is their support team, they answer your questions right away and find a solution to your problem, their also really polite and helpful. After I contacted them about a technical problem they nicely gave me diamonds for trying to complete the task.

Contacting support and following the proper steps goes a long way! I've gotten such great results from this app and it's by far the best app I've ever downloaded. I can't thank you guys enough for being attentive to my situations/concerns.

There was a redemption offer that didn't work properly, but after submitting a support ticket with a screenshot it was fixed within 30 minutes! All of the other offers have worked perfectly, and I've been able to pay for a couple of video games out of all the time spent on my phone. I'd say it's a good trade-off :)

EDIT: Woke up this morning and the missing reward gems outlined below were delivered in game. Assuming this post had to do with it, but thank you for correcting this situation. As promised, updating my review.

My first ticket experience was terrible. Followed the instructions, first time install, etc. Completed the gem requirements, didn't receive reward. Opened a ticket, was told it would be looked into. Never heard back again, followed up weeks later and still haven't received a response. I'll attach proof here that I completed the requirement. Maybe this will get them to deliver as promised, and if they do, I'll upgrade my rating to 5 stars.

2nd ticket was much better, I completed the requirements but didn't receive the gems for 2 days. Opened a ticket and got a response the next day along with my reward in game.