• ironSource

ironSource

Overview

ironSource has a rating of 4.3 stars from 530 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source, and quick response. ironSource ranks 2nd among Mobile App Development sites.

  • Service
    259
  • Value
    192
  • Shipping
    97
  • Returns
    110
  • Quality
    189
157
See all photos

What reviewers want you to know

Positive highlights

  • A real paying app with cool games and great customer service.
  • I appreciate that, keep It up, thank you Iron Source.

Critical highlights

No critical highlights yet

How would you rate ironSource?
Top Positive Review

“Top eleven”

Jonathan M.
2/16/22

To achieve better results in top eleven I started to open the offer wall to boost my token balance. Of the options there iron source provided the best variety of promotions, the clearest indication of progress and the most reliable payouts. This time however my reward didn't arrive, but I went to support and a brief email bought me a quick and positive response. I'm happy and life goes on, thank you for the work you do and keep adding the offers

Top Critical Review

“Total SCAM, do not waste your timw”

Javier I.
1/5/22

Total SCAM, they do not give the rewards and they answer the emails with generic bull$#*!, bot style, without reading a single word of what you have written, probably bots, not even humans. Still waiting for a reward for Pro11 worth around €25, this is how cheap they are... EDIT After almost a month complaining I got my rewards, two days after I wrote this review... Still I consider their customer support quite bad, but at least they gave me the rewards

Reviews (530)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (50) iron source (18)
Thumbnail of user jonathanm1069
1 review
2 helpful votes
February 16th, 2022
Verified purchase

To achieve better results in top eleven I started to open the offer wall to boost my token balance. Of the options there iron source provided the best variety of promotions, the clearest indication of progress and the most reliable payouts. This time however my reward didn't arrive, but I went to support and a brief email bought me a quick and positive response. I'm happy and life goes on, thank you for the work you do and keep adding the offers

Tip for consumers:
Check your offer is active and working before spending time on an invalid transaction which won't pay out

Products used:
Offer wall in partner app to earn rewards via in game tokens

Service
Value
Quality
Thumbnail of user joshuaw698
1 review
2 helpful votes
March 16th, 2022
Verified purchase

JustPlay is my go to App. Customer service has always helped me out in any situation that ran into I can't think of a bad thing to say about them. They keep offers as fresh as possible.One thing is true play multiple games. I've made around $750 in 6 months so I can screenshot proof if there's a review that states other wise. A+ gaming app.

Thumbnail of user jdw39
1 review
2 helpful votes
March 2nd, 2022
Verified purchase

I started using the App a little over a month ago and it's been great especially getting rewards for the games and how much I'm on the road and travel. I was really impressed today after one of the rewards I completed didn't after one of the rewards I completed didn't award me I put in a ticket and it was fixed in under 24 hours! The response time is absolutely great for an app like this and I'm very impressed.

Tip for consumers:
I would encourage you if you don't get your rewards please do put in a ticket

Products used:
An application

Thumbnail of user bs603
1 review
2 helpful votes
March 24th, 2022

Started a offer to gain gems for my favorite game. After finishing the tasks i didn't get the gems. Wrote 1 E-Mail with screenshots, they have proofed that i full field all task within all terms. Took 1 day and i received it all. Thanks for help! Definitely will do it again when another good offer shows up.

Thumbnail of user tjk27
1 review
0 helpful votes
March 28th, 2022

The platform itself is okay and is worth the download. HOWEVER, when you need to dispute missing rewards it takes 2 weeks to get any acknowledgment that it was looked into; another week for them to tell you it was denied; yet another week to send them screenshots (which were sent in the original email now a month ago); and then, finally 2 weeks later a resolution. Sometimes positive, sometimes still negative. It's not the outcome, it's how long it takes.

Service
Value
Quality
Thumbnail of user susans4225
1 review
2 helpful votes
January 23rd, 2022

Great app. I believe wining money off it is like a lottery... fun game even without money. Instantly gives you earned in-game rewards.

Tip for consumers:
Good app. Just remember to play the game like a lottery. Winning isn't guaranteed but keep trying.

Products used:
SCRATCH CASH APP

Service
Quality
Thumbnail of user janetm1557
1 review
0 helpful votes
December 31st, 2021

I hesitate to complain about much, never wanting to be a bother, especially around the year-end holidays, but the process was easy, painless, and mostly automated. The resolution was quick and positive - they want to come through on what they promised, and they act quickly when they find out something has gone wrong to correct things. Will not hesitate to contact support if this happens again :)

Tip for consumers:
Don't be surprised when they ask you to verify your email. Just part of the process.

Products used:
I received gems in "Diggy's Adventure" for playing a game through their overall.

Service
Value
Thumbnail of user hansl52
1 review
12 helpful votes
August 19th, 2021
Verified purchase

Had a delay on some rewards being applied to my account, so I sent them two screenshots where you could see the completion progress and rewards still pending. After a quick confirmation email, the issue was resolved almost immediately, no hassle at all. Thanks

Service
Thumbnail of user angelinac130
1 review
0 helpful votes
February 6th, 2022

They offerwall is perfect for me, first off. I wasn't really expecting such a prompt response because it's 10:20pm at night. I sent my screen shot to them confirming that I completed the offer and verified my email that it was me sending my help ticket. Not even 15 minutes went by before they responded letting me know I gotten my credits. Thank you all so much, really appreciate it! You all helped me through really rough December. I hope many others use the app as well.

Products used:
Apps.

Service
Value
Quality
Thumbnail of user kevinm2895
1 review
0 helpful votes
January 12th, 2022

I'm a Swagbucks user and use Iron source's offer wall to earn bonus SB via the Swabucks live app. I had an offer completion issue, it was regarding a app usage time and I had achieved it, but the offer was still pending despite that. I sent it my query with evidence and it was resolved within the hour. I'm 100% satisfied with their support.

Tip for consumers:
It's safe to use and usually rewards instantly, but sometimes there are slight issues with the offer tracking. If you run into issues I recommended you reread the offer terms and made sure you completed them, wait 48 hours. If it's still then contact support.

Sidenote: While Iron source is safe, it's best to research their offer partners before giving them access to your info. I recommend using a secondary email you can dispose of it if the spam gets too bad.

Service
Value
Quality
Thumbnail of user joseb456
1 review
0 helpful votes
October 25th, 2021

The credit of the coins for finishing my mission in a game was inicially denied, without any justification.
I sent a print screen with the prove and the coins were still denied, not giving me a particular reason, but instead only showing a list of possibilities.
Finally, for my surprise, they review the situation and the credit was made

Thumbnail of user crystala267
1 review
0 helpful votes
January 7th, 2022

I'm so happy to be dealing with a company that actually is true to their word. Customer service is the bomb actually responds within hour. Truly enjoy playing and earning extra money daily.

Tip for consumers:
This is truly a paying app. Not a fake app like so many

Products used:
Online game app

Service
Value
Shipping
Quality
Thumbnail of user jessicab2673
1 review
0 helpful votes
April 15th, 2022

I use my WiFi so the data doesn't calculate. I sent screenshot they gave points. Within 48 hours fast and very easy.

Products used:
No

Service
Value
Quality
Thumbnail of user aaronj287
1 review
0 helpful votes
February 4th, 2022

Over all a great app. Was a little slow getting my reward but i did receive it. It took about an hour. Most of the time its within minutes. Will definitely recommend this game to others.

Thumbnail of user lisaj1518
1 review
0 helpful votes
January 16th, 2022

It's a real game that pays out real Cash! Thanks Lucky money for the quick response and deposit to my account.

Service
Shipping
Quality
Thumbnail of user silvyw
1 review
0 helpful votes
February 21st, 2022

This Earning platform is simple and easy to earn credit but what I love is their support team, they answer your questions right away and find a solution to your problem, their also really polite and helpful. After I contacted them about a technical problem they nicely gave me diamonds for trying to complete the task.

Service
Value
Thumbnail of user non796
1 review
0 helpful votes
March 12th, 2022

I played one of their games thru Swagbucks (word crush) but it didn't credit automatically, so I asked support. At first, they said no, even with my screenshots as proof! But I asked again and then waited patiently for too long, maybe 3 weeks! But without my having to ask again, I got an email saying they approved it and it was paid. Which I appreciated. And the game was fun. Thanks.

Service
Value
Quality
Thumbnail of user tum3
1 review
0 helpful votes
April 1st, 2022

I don't really know how other games might work but for Dragon City it sure works excellent. It takes as little as 2 hours to a day to receive your reward. And if you think the service is slow, BE PATIENT MF, since you aren't the only one asking for help. Other than that I really love this app, and so does Walter White. Ji Ji Ji Ja.

Tip for consumers:
Definitely use, at least for Dragon City.

Products used:
I ended up getting gems in dragon city and my gosh it was very successful.

Service
Value
Thumbnail of user edwardc968
1 review
0 helpful votes
April 12th, 2022

Iron Source provides support for the rewards program I'm a part of for my call provider. I had a snafu with one of the apps installed wouldn't register on my carriers app for the rewards, so I sent a request to check. Prompt response as I provided a screenshot to make it easier. Received my rewards without issue. Thanks! I look forward to working with you on more offers, its great for my phone bill.

Thumbnail of user johnm9350
1 review
0 helpful votes
March 17th, 2022

If I could give MORE than 5 stars I would. Justplay is the best money making APP bar-none and I will die on that ledge. I reported missing coins this morning and by the end of the day I got a response and my coins. Not only that they INSTANTLY cash out your money to Paypal and I just love them. They beat out ALL the competition easily. Thank you Justplay for the amazing games, time and experience.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rexc72
1 review
0 helpful votes
April 2nd, 2022

Thankyou for fast respon, hope next time no need to report to get reward. Keep up your good work, thats all i can say

Thumbnail of user javieri11
1 review
0 helpful votes
January 5th, 2022

Total SCAM, they do not give the rewards and they answer the emails with generic bull$#*!, bot style, without reading a single word of what you have written, probably bots, not even humans.
Still waiting for a reward for Pro11 worth around €25, this is how cheap they are...
EDIT
After almost a month complaining I got my rewards, two days after I wrote this review... Still I consider their customer support quite bad, but at least they gave me the rewards

Thumbnail of user charlenel276
1 review
1 helpful vote
April 11th, 2022

I just want to say that I didn't get the rewards for completion and when I reached out to customer service they were very pleasant and helpful. They had my rewards corrected and adjusted. Honestly customer service is everything! I appreciate your staff at iron wall! Thank you!

Thumbnail of user johnd6343
1 review
0 helpful votes
April 1st, 2022

I was missing in game currency for Dragon City after completing a task app. They checked and approved within a couple hours of me contacting support. Thanks!

Thumbnail of user anitaf154
1 review
5 helpful votes
August 19th, 2021
Verified purchase

I experienced some trouble with receiving bux after completing the tasks for them. It was super easy to get in contact and the customer service emails were sent so fast, it all went smoothly without any trouble. Great job!

Service
Value
Shipping
Returns
Quality

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Ilana S.

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4.3
530 reviews
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