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ironSource

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BA
1 review
0 helpful votes
Follow Admir M.
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Playing top eleven game and used option to play some games in order to receive additional tokens Iron source was one that linked another game after fulfilling rewards requirement received only partially small rewards. Complained but never received rewards.
Responces were very slow and complete customer relationship was cold and rejecting

Date of experience: November 16, 2022
South Dakota
1 review
1 helpful vote
Follow Charlene L.
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I just want to say that I didn't get the rewards for completion and when I reached out to customer service they were very pleasant and helpful. They had my rewards corrected and adjusted. Honestly customer service is everything! I appreciate your staff at iron wall! Thank you!

Date of experience: April 11, 2022
Louisiana
1 review
1 helpful vote
Follow Jeffrey S.
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IronSource is the third party provider for rewards in a game called Hero Wars. Often the rewards are granted through the process but when they aren't and you ha e to deal with support it takes weeks to months to get things straightened out. I currently have 2 completed offers that have not been resolved. One is posted below, the other offer has been so long ago that it was deleted from my history. I would never recommend that anyone use their services.

Date of experience: May 22, 2022
Florida
1 review
0 helpful votes
Follow Edward C.
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Iron Source provides support for the rewards program I'm a part of for my call provider. I had a snafu with one of the apps installed wouldn't register on my carriers app for the rewards, so I sent a request to check. Prompt response as I provided a screenshot to make it easier. Received my rewards without issue. Thanks! I look forward to working with you on more offers, its great for my phone bill.

Date of experience: April 12, 2022
New York
1 review
12 helpful votes
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Problem solved within an hour, thanks!
August 19, 2021

Had a delay on some rewards being applied to my account, so I sent them two screenshots where you could see the completion progress and rewards still pending. After a quick confirmation email, the issue was resolved almost immediately, no hassle at all. Thanks

Date of experience: August 19, 2021
Germany
1 review
5 helpful votes
Follow Anita F.
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The best!
August 19, 2021

I experienced some trouble with receiving bux after completing the tasks for them. It was super easy to get in contact and the customer service emails were sent so fast, it all went smoothly without any trouble. Great job!

Date of experience: August 19, 2021
Colorado
0 reviews
0 helpful votes
Follow TRAVIS J.
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Partially attentive
January 4, 2022

While indeed a small portion of my request was addressed, sadly that was only 1/5 of the issue and the other 4/5 went unaddressed, even after follow up email. Just be cautious as you really can't count on much.

Date of experience: January 4, 2022
GB
1 review
2 helpful votes
Follow Jonathan M.
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Top eleven
February 16, 2022

To achieve better results in top eleven I started to open the offer wall to boost my token balance. Of the options there iron source provided the best variety of promotions, the clearest indication of progress and the most reliable payouts. This time however my reward didn't arrive, but I went to support and a brief email bought me a quick and positive response. I'm happy and life goes on, thank you for the work you do and keep adding the offers

Date of experience: February 14, 2022
Canada
1 review
0 helpful votes
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Quick and effective
December 31, 2021

I hesitate to complain about much, never wanting to be a bother, especially around the year-end holidays, but the process was easy, painless, and mostly automated. The resolution was quick and positive - they want to come through on what they promised, and they act quickly when they find out something has gone wrong to correct things. Will not hesitate to contact support if this happens again :)

Date of experience: December 31, 2021
Switzerland
1 review
2 helpful votes
Follow B S.
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Gem delay
March 24, 2022

Started a offer to gain gems for my favorite game. After finishing the tasks i didn't get the gems. Wrote 1 E-Mail with screenshots, they have proofed that i full field all task within all terms. Took 1 day and i received it all. Thanks for help! Definitely will do it again when another good offer shows up.

Date of experience: March 24, 2022
Texas
1 review
0 helpful votes
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Always pays out
September 9, 2021

I have already played several games and they have paid very quick...
Now thats what it should be like with all the app that give gift cards and other prizes... not a day or two so fast that i checked when i finished the task and my points was already there

Date of experience: September 8, 2021
Michigan
1 review
0 helpful votes
Follow Ahmed M.
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Great and fair but takes time
January 25, 2022

I've been doing offers for so many years with so many companies and I say for a fact these guys are great
The only downside is the time limit they take to grant you your reward in case the advertiser tried to scam you. But regardless of the time limit it's much better than any other

Date of experience: January 24, 2022
RU
1 review
1 helpful vote
Follow Anatoly F.
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Ticket #9464975
October 30, 2021

По запросу ticket #******* - не начисляют бонусы в игре. Прикладываю другие скриншоты. Прошу решить данную проблему.

Dear user,

Ticket #******* (Guns of Glory - Install & open the app for Android to earn Emeralds!) has been reviewed and will not be approved. We cannot confirm your offer completion with the advertiser from the proof you have provided.

Please reopen the ticket and attach proof (screenshot) that contains all the transaction details including the time and date of completion so we can verify with the advertiser.

Additionally, please check that you indeed completed the offer through our offer wall and not through another offer provider.

Thank you,
Customer Support Team

Date of experience: October 29, 2021
Michigan
1 review
0 helpful votes
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Love this Site
November 18, 2021

I have had nothing but good experiences with this app. The offers are great and it credits immediately. Only once did it not credit as soon as I reach the payout level. Did a ticket to customer service and had my points within a half an hour. Try it you will love it too.

Date of experience: November 17, 2021
Belarus
1 review
0 helpful votes
Follow Серж К.
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Quick problem solving!)))
February 11, 2022

After passing the offer, there were some problems with the calculation of remuneration. Wrote in support, attached one screenshot and the problem was solved within half an hour! Thank you very much, I'm very happy, everything is clear, fast and honest! I will keep going through offers from them!

Date of experience: February 9, 2022
Jamaica
1 review
0 helpful votes
Follow Silvy W.
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Best Earning platform
February 21, 2022

This Earning platform is simple and easy to earn credit but what I love is their support team, they answer your questions right away and find a solution to your problem, their also really polite and helpful. After I contacted them about a technical problem they nicely gave me diamonds for trying to complete the task.

Date of experience: February 21, 2022
Florida
1 review
2 helpful votes
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JustPlay
March 16, 2022

JustPlay is my go to App. Customer service has always helped me out in any situation that ran into I can't think of a bad thing to say about them. They keep offers as fresh as possible.One thing is true play multiple games. I've made around $750 in 6 months so I can screenshot proof if there's a review that states other wise. A+ gaming app.

Date of experience: March 15, 2022
Texas
1 review
0 helpful votes
Follow Shayla C.
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Contacting support and following the proper steps goes a long way! I've gotten such great results from this app and it's by far the best app I've ever downloaded. I can't thank you guys enough for being attentive to my situations/concerns.

Date of experience: February 18, 2022
Texas
1 review
0 helpful votes
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Missing my rewards
August 24, 2021

I downloaded an app to receive a reward but didn't receive the rewards however I contacted customer service & after review the rewards were credited to my account! It a was super easy and very quick. Thanks for all your help!

Date of experience: August 24, 2021
Washington
1 review
0 helpful votes
Follow Roman B.
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There was a redemption offer that didn't work properly, but after submitting a support ticket with a screenshot it was fixed within 30 minutes! All of the other offers have worked perfectly, and I've been able to pay for a couple of video games out of all the time spent on my phone. I'd say it's a good trade-off :)

Date of experience: November 15, 2021

Overview

ironSource has a rating of 3.7 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source and quick response. ironSource ranks 2nd among Mobile App Development sites.

service
259
value
192
shipping
97
returns
110
quality
189