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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 Reviews Summary
iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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What more can I say Ipostal, is a good secondary option if you have a home address but just want your mail forwarded to a designated location other than your residental address for what ever reason, this is for you, are even as a primary option if your not tied down to one location, they even accept fedex ups and or usps. I get a1snapshot and an alert when my mail arrived. Great Ipostal love it...:
I am fine with the service, however, I am not clear why there is a charge every time I pick up my items. I pay for the service monthly, If I pick up my items, there should not be additional fees.
IPostal1 is exactly what I need in my business their product is easy to set up and to use. The customer service is awesome and easily accessible to their customers. I would recommend them to anyone who needs this kind of service.
So far ao good, everything has been running smoothly!
Service Simple and easy for anyone starting a business remotely and need to have an address to send receive mail. And give posture to a company.
Works great, notified when mail arrives. I can choose what to do with the mail that arrives. Very convenient.
Just signed up this month and so far just as advertised.
All the answer to my questions were provided immediately
My experience with iPostal has been smooth. I have no complaints about their service. Their platform is very good, and all the information is very clear. I didn't have to contact anyone in sales to sign up for their services.
Excellent CS, Help, guidance, and support. You have a great team and excellent support and product. Ty.
Well I like how easy it is to work and costumer service is very friendly and it is exactly what I was looking for.
Seems to be working. Package received. I am able to forward my package.
So far so good. No complaints. Not sure what else I can express at this juncture. It's as advertised so far. I'm pleased as of now. Will continue with the service at present.
I found iPostal1 mailbox performing very well beyond my expectations! I enjoyed using the service so I can view my virtual mailbox while I'm out & about! I love it!
Asked a Representative at the Site how to pay and they told me to pay thru the App. I just went on the App to pay and I can't see where to pay? A little frustrating...
Hi William,
Thanks for your review. We are sorry for any miscommunication.
For most questions, it is best to reach out to our Customer Service team, rather than your mail center. The fastest way to reach us is by using the live chat.
When you set up your account, you are asked for your payment information. Your account will auto-renew using that payment information unless you update your payment method, or cancel your account.
Sincerely,
IPostal1
I did not realize it cost $1 to pickup letters. I like the way I can discard letters i don't want to pick up.
Hi Tod,
Thanks for your review.
Since it does take time and labor to process a pickup task, there is a nominal charge at most mail address locations. All fees for the Optional Services provided are listed on the Pricing page on our website. Details on pickup fees are available by each address listing. The pickup fee for letters is for any number of letters.
Sincerely,
IPostal1
Services are ok, but sometimes, we are having communication prob because my pick ups are not updated, or my request for pickups are not recorded thus causes confusions.
Hi Mia,
Thanks for your review. We are sorry about the issues you described.
We strive to maintain high service levels at all of our mail center locations. We will, of course, follow up with your mail center to ensure that the system is working properly and that they are completing tasks in a timely manner.
Sincerely,
IPostal1
Notary process was cumbersome and difficult. Staff at my mail location are very helpful and friendly.
Hi Ken,
Thanks for your review. We are glad that you are happy with your location.
We are sorry to hear about your experience with the notary. Notarization is required by the USPS to verify the identity of anyone who opens a mailbox, digital or otherwise. Many people have access to a free notary at a bank or accountant’s office. If not, most customers find the online notary service we provide to be a great convenience for a very nominal cost.
Sincerely,
IPostal1
So far everything seems to be working as I had hoped or expected. Though the price per scan and shred are a bit higher than I was used to when using a competitors service.
Hi Scott,
Thanks for your review.
Please be sure to take advantage of our discount content scan/shred bundles to save money.
Sincerely,
IPostal1
No issues as of yet, set up process went smoothly and so far it has been a good experience.
Love the service
My friend introduced iPostal1 to me, no regrets.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sherlyn,
Thanks for your review.
Since it does take time and labor to process a pickup task, there is a nominal charge at most mail address locations. All fees for the optional services provided are listed on the Pricing page on our website. Details on pickup fees are available by each address listing. When picking up packages, there is a pickup fee for each package. The pickup fee for letters is for any number of letters.
Sincerely,
IPostal1