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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


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iPostal1 Reviews Summary

iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,715 reviews

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Massachusetts
1 review
0 helpful votes
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Perfect for me and my company very simple and smart to get and use

Date of experience: June 19, 2024
Mexico
1 review
0 helpful votes
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It appears that staff is well trained and treat customers with respect.

Date of experience: June 18, 2024
Florida
1 review
0 helpful votes
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Love that I have an address for my business and my personal mail box

Date of experience: June 18, 2024
New York
1 review
0 helpful votes
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Overall a good experience
June 28, 2024

Overall a good experience. No issues to report to corporate.

Date of experience: June 18, 2024
Kentucky
1 review
0 helpful votes
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………………………………………………………………………okay so far …………………………………

Date of experience: June 18, 2024
Larry B. iPostal1 Rep
over a year old

Hi Lakesha,

Thanks for your review. We are sorry to hear about the issue you experienced, but are glad it has since been resolved.

Please remember, our Customer Service is always happy to help. The best and fastest way to reach us is by using the live chat.

Sincerely,
IPostal1

Washington
1 review
0 helpful votes
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So far all is good!
June 28, 2024

So far all is good! I haven't started to really use the address yet.

Date of experience: June 18, 2024
California
1 review
0 helpful votes
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No issues
June 28, 2024

No issues. Very happy with the service from Airpark Pak and Ship. They are very efficient.

Date of experience: June 18, 2024
Texas
1 review
0 helpful votes
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Haven't really had any mail come in but haven't had any issues. Thank you

Date of experience: June 18, 2024
Nevada
1 review
0 helpful votes
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Trying to reach out to customer service is not very good due to long wait times

Date of experience: June 18, 2024
Larry B. iPostal1 Rep
over a year old

Hi Latricia,

Thanks for your review. We are sorry for any delay in communication.

We are adding representatives as fast as we can to keep up with our rapid growth. The best and fastest way to reach us is by using the live chat.

Sincerely,
IPostal1

Texas
1 review
0 helpful votes
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IPostal1 provides a secure mailing address for our e-commerce business so that we can have all our mail delivered and archived in one place digitally. Helps with record keeping! Web site is easy to use too!

Date of experience: June 18, 2024
Alabama
1 review
0 helpful votes
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I have nothing to say here yet I'm still getting adjusted to using the service.

Date of experience: June 18, 2024
Thailand
1 review
0 helpful votes
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Great service, just would helpful with a little more clear communication like when a scan is ready for teview. But overall great service!

Date of experience: June 18, 2024
Larry B. iPostal1 Rep
over a year old

Hi Jerry,

Thanks for your review. We are glad to hear that you are happy with our service.

You should receive a notification when a task has been completed. Please be sure to check your settings on the app or web portal. If you are still experiencing issues, please contact our Customer Service team so that we may assist you.

Sincerely,
IPostal1

California
1 review
0 helpful votes
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So far so good
June 28, 2024

So far so good. I didn't realize I was going to get charged a dollar every time I pick up mail, but I suppose I missed that in the fine print.

Date of experience: June 18, 2024
Larry B. iPostal1 Rep
over a year old

Hi Prince,

Thanks for your review.

Since it does take time and labor to process a pickup task, there is a nominal charge at most mail address locations. All fees for the optional services provided are listed on the Pricing page on our website. Details on pickup fees are available by each address listing.

Sincerely,
IPostal1

Ohio
1 review
0 helpful votes
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So far it's working
June 28, 2024

So far it's working. We've only had the service for a few months.

Date of experience: June 18, 2024
Canada
1 review
0 helpful votes
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Great service easy to use and setup. Great, responsive customer service as well.

Date of experience: June 18, 2024
Georgia
1 review
0 helpful votes
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This location provides great customer service! I'm pleased with the service!

Date of experience: June 18, 2024
Latvia
1 review
0 helpful votes
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It has been a very smooth experience. My mail was delivered to me promptly and arrived on time. Thank you!

Date of experience: June 18, 2024
Washington
1 review
0 helpful votes
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The setup process was fast and easy. After submitting the forms, I was a little confused because I wasn't sure if everything was completed. I expected a pop-up window or some indication that they received the forms. However, I received a fast response to my question, and they confirmed that the forms were received and explained the next steps. Although I don't receive much mail, I sent a "test" letter and everything worked fine.

Date of experience: June 17, 2024
Colorado
1 review
0 helpful votes
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Been a very useful service
June 27, 2024

Been a very useful service. Super convenient. Great notification features.

Date of experience: June 17, 2024
Washington
2 reviews
0 helpful votes
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Easy to navigate
June 27, 2024

Easy to navigate. User friendly. Has all the features you want.

Date of experience: June 17, 2024