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iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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So far so good. No issues at this time. Why do I have to have so many characters in order to submit.
I've been using postal for a couple years now and I must say that it's been a very good experience. The services are very convenient with the option to view your mail online and have it discarded, scheduled for pick up or discarded. The options are limitless. The staff is also very professional and they go above & beyond. Thank you from a very satisfied customer!
I have had a pleasant experience with IPostal services. From the opening of my mailboxes down to when I needed to switch mailboxes. The customer service has been amazing. I highly recommend IPostal to all my clients.
Fantastic service, no problem in setup.
Thanks guys and girls!
It was pleasant and quick. We worked on getting correct billing taken care of.
Signing up is difficult, when filing paperwork to be notarized You don't have the same selections when it comes to what form of identification you're using. Select two and then once you go to the proof portal, you select two more that are not the same. And now I have to file again paying $25 again?
Hi Whitney,
Thanks for your review. We are sorry for any difficulty you experienced.
The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf. That being said, you need only 2 forms of ID, but they must match the criteria set forth by USPS.
We don’t charge any fee for notarizing your forms. If you prefer to use the online notary, which is provided as a convenience, they do charge $25. This is a one-time fee, unless you are notarizing documents for more than one person. If you are adding someone else to your account, they will require their own 1583, IDs and notary.
One of our Customer Service representatives will contact you to assist you.
Sincerely,
IPostal1
Easy transactions, great customer service. No problems at all.
Pleasant customer service - so far, so good with my new i postal box.
Everything has be kept up on and done in a timely matter! I hardly ever check in with my account because I have everything setup on an automated setting which was easy to startup. My experience so far has been great!
Worked as expected. Received the notification via the app and was able to view the piece to determine if it was something to pick up or discard.
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at service@iPostal1.com or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at service@iPostal1.com about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.
Hi Mandy,
Thanks for your review. We are glad we were able to meet your expectations.
We are continually updating the website, and most customers fine it easy to use. That being said, we are always looking for ways to improve, and welcome your feedback. Please write to our Customer Service team.
Sincerely,
IPostal1