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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


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iPostal1 Reviews Summary

iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,715 reviews

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New York
1 review
0 helpful votes
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1st time seeing the facility in person to pick up a package. The process was quick and easy.

Date of experience: June 25, 2024
Texas
1 review
0 helpful votes
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I have access to an additional address beside my personal home address for privacy.

Date of experience: June 25, 2024
Texas
1 review
0 helpful votes
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The representative was attentive to my situation and help me solve it.

Date of experience: June 25, 2024
Nevada
1 review
0 helpful votes
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So far so good
July 5, 2024

So far so good. No issues at this time. Why do I have to have so many characters in order to submit.

Date of experience: June 25, 2024
Oregon
1 review
0 helpful votes
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I've been using postal for a couple years now and I must say that it's been a very good experience. The services are very convenient with the option to view your mail online and have it discarded, scheduled for pick up or discarded. The options are limitless. The staff is also very professional and they go above & beyond. Thank you from a very satisfied customer!

Date of experience: June 25, 2024
Georgia
1 review
0 helpful votes
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I have no complaints or dissatisfaction with the service at this time. Postal1 is providing excellent service thus far.

Date of experience: June 24, 2024
Massachusetts
1 review
0 helpful votes
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Meet my expectations.The website could be enhanced to be more user friendly, intuitive to navigate and up to 21st century UX layout.

Date of experience: June 24, 2024
Larry B. iPostal1 Rep
over a year old

Hi Mandy,

Thanks for your review. We are glad we were able to meet your expectations.

We are continually updating the website, and most customers fine it easy to use. That being said, we are always looking for ways to improve, and welcome your feedback. Please write to our Customer Service team.

Sincerely,
IPostal1

Pennsylvania
1 review
0 helpful votes
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I have had a pleasant experience with IPostal services. From the opening of my mailboxes down to when I needed to switch mailboxes. The customer service has been amazing. I highly recommend IPostal to all my clients.

Date of experience: June 24, 2024
Illinois
1 review
0 helpful votes
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Fantastic service, no problem in setup.
Thanks guys and girls!

Date of experience: June 24, 2024
Nebraska
1 review
0 helpful votes
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It was pleasant and quick
July 4, 2024

It was pleasant and quick. We worked on getting correct billing taken care of.

Date of experience: June 24, 2024
South Carolina
1 review
0 helpful votes
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Signing up is difficult, when filing paperwork to be notarized You don't have the same selections when it comes to what form of identification you're using. Select two and then once you go to the proof portal, you select two more that are not the same. And now I have to file again paying $25 again?

Date of experience: June 24, 2024
Larry B. iPostal1 Rep
over a year old

Hi Whitney,

Thanks for your review. We are sorry for any difficulty you experienced.

The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf. That being said, you need only 2 forms of ID, but they must match the criteria set forth by USPS.

We don’t charge any fee for notarizing your forms. If you prefer to use the online notary, which is provided as a convenience, they do charge $25. This is a one-time fee, unless you are notarizing documents for more than one person. If you are adding someone else to your account, they will require their own 1583, IDs and notary.

One of our Customer Service representatives will contact you to assist you.

Sincerely,
IPostal1

California
1 review
0 helpful votes
Follow Chanise R.
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I haven't had any type of problem nor issue as of this date. Thanks

Date of experience: June 24, 2024
Virginia
1 review
0 helpful votes
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Easy transactions, great customer service. No problems at all.

Date of experience: June 24, 2024
Texas
2 reviews
0 helpful votes
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Pleasant customer service
July 3, 2024

Pleasant customer service - so far, so good with my new i postal box.

Date of experience: June 23, 2024
Germany
1 review
0 helpful votes
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Fast and efficient handling of all kind of matters - fantastic

Date of experience: June 22, 2024
Illinois
1 review
0 helpful votes
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Everything has be kept up on and done in a timely matter! I hardly ever check in with my account because I have everything setup on an automated setting which was easy to startup. My experience so far has been great!

Date of experience: June 21, 2024
Louisiana
1 review
0 helpful votes
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Very easy and just what I needed as I transitioned from one state to another

Date of experience: June 21, 2024
Oregon
1 review
0 helpful votes
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Worked as expected
July 1, 2024

Worked as expected. Received the notification via the app and was able to view the piece to determine if it was something to pick up or discard.

Date of experience: June 21, 2024
Kentucky
1 review
0 helpful votes
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I've just started using it and don't have a lot of feedback to offer.

So far, it appears to be functioning as expected.

Date of experience: June 20, 2024
Ohio
1 review
0 helpful votes
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While using the service I experienced a lot of great things.

Date of experience: June 20, 2024