iPostal1

Its been great both the office and customer service were very satisfactory and kind.

I have got it all Set up and received Notifications as well for Mail Received which is Very Helpful and Convenient.Haven't Picked up my mail yet.Went there once,But was closed ( After 6 Pm).Will go again.The Process should be Smooth.Thank.you.

A little more information was needed than expected, however it was worth it.

Process for adding a spouse was not working and could not do so after several attempts. However, there were no issues getting the system to work for an individual user

Highly Satisfied with the service, But I would highly recommend all items pertaining to Mail and/or packages always be kept in a secure lockbox instead. To prevent unauthorized access from lurking customers pretending to be shopping or needing services in that particular area where items are stored

Signing up is difficult, when filing paperwork to be notarized You don't have the same selections when it comes to what form of identification you're using. Select two and then once you go to the proof portal, you select two more that are not the same. And now I have to file again paying $25 again?

IPostal1 is the best. I can't complain. I love it. This works perfect for my current living situation.

I have had a pleasant experience with IPostal services. From the opening of my mailboxes down to when I needed to switch mailboxes. The customer service has been amazing. I highly recommend IPostal to all my clients.

Thank you for the opportunity to provide feedback through your customer satisfaction survey. I am pleased to share that I am very satisfied with the service I received. Your team's professionalism and dedication have made my experience exceptional.

I look forward to continuing our collaboration and am confident in the quality of service you provide. If I have any further feedback or suggestions, I will be sure to let you know.

Best regards,

Thank you, you guys are doing a great job!, I tried to speak with many mobile mail services for the questions I had and no one was answering me properly. Ipostal1 customer service answered all my questions patiently and helped me choose the office location for my mailbox which helps me a lot.

I am at the begining of the my business starting process. For now, everyhing is okey. Also the agents of ipostal are very helpful.

I have not had many experiences with iPostal 1 just yet. I would recommend it if you are searching for an address out side of our personal address. Only thing, I would hope in the near future, they would provide more address in Illinois for the Northern suburbs like St. Charles, South Elgin and Geneva.

The 1583 can be a rabbit hole of horror. Make sure the documents you supply have a date showing. My vehicle registration doesn't list the year and they couldn't use it. Resubmitting all of the correct documents added several days before my account was usable.

I have not used it yet so I can't fully explain. This response is insisting that I write more so — Mary had a little lamb.

Overall a good experience although your systems could benefit from a more intuitive user interface/experience

Start up for a couple of months (March and April 2024) was slow requiring I telephone to repeat requests like scan, shred, dispose.

Training of staff seems to have improved service (Late May and early June 2024).

I have issues with local mail delivery, and iPostal1 has allowed me to get a secure location for my mail in my local area and made it super affordable! It costs less than a standard PO Box at my local post office, has more features, and has WORLDS better customer service.

We have not had our address for very long but so far it seems to be operating as we need it to. I did call customer service / our service office and got no answer. I left a voicemail that was never returned so that leaves a little to be desired. As we continue to use the services, I'm sure it will serve our needs.

The setup process was fast and easy. After submitting the forms, I was a little confused because I wasn't sure if everything was completed. I expected a pop-up window or some indication that they received the forms. However, I received a fast response to my question, and they confirmed that the forms were received and explained the next steps. Although I don't receive much mail, I sent a "test" letter and everything worked fine.