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iPostal1

Overview

iPostal1 has a rating of 4.6 stars from 3,157 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

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35,904 reviews
+32
How would you rate iPostal1?
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New Jersey
1 review
0 helpful votes
Follow Chibuzor N.
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Excellent services because I receive emails letting me know I have mail in my box that needs to be picked up.

Date of experience: September 21, 2024
Maryland
1 review
0 helpful votes
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I love how this works!
July 13, 2024

I love how this works! I was not sure what I expected, and to be honest, I was a bit skeptical of the service initially, but I must admit, it works like a charm! I love that pictures of my mail were scanned into my account, and I also received an email telling me I had mail. At my location, it's free to pick up letters, so I'm saving money because this service is cheaper than a P.O. Box! I've already been telling my friends about it.

Date of experience: July 3, 2024
Pennsylvania
1 review
0 helpful votes
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The notary did the paper work wrong and I it had to be redone. However never was refunded upon my request. Postal1 staff helped me through the repeat process and was a big help

Date of experience: August 5, 2024
Larry B. iPostal1 Rep
9 months ago

Hi Frank,

Thanks for your review.

The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf. We are sorry for any difficulty you experienced with the Form 1583, but are glad to hear that our Customer Service team was able to assist you.

Sincerely,
IPostal1

Illinois
1 review
0 helpful votes
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The service appears to be working fine
July 13, 2024

The service appears to be working fine. However, I can never get through on Support phone lines (always busy), and when i send in messages electronically, I never get replies. Please contact me at mobile:@14-608-*******, or e-mail: *******@aol.com

Date of experience: July 3, 2024
Larry B. iPostal1 Rep
10 months ago

Hi Curtis,

Thanks for your review. We are sorry for any difficulty you experienced getting through to our Customer Service team.

Our representatives are available Monday- Friday 9am-8pm ET. The best and fastest way to reach us, is by using the live chat. A member of our team will contact you.

Sincerely,
IPostal1

Texas
1 review
1 helpful vote
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After paying for the notarization, I found out that the form was wrong after asking if it was correct and the CSR said it was ok. Now I have to do it all over again

Date of experience: August 13, 2024
Larry B. iPostal1 Rep
9 months ago

Hi Uchechukwu,

Thanks for your review. We are sorry for any difficulty you are experiencing with your form.

The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf. If forms are submitted, they are reviewed and approved if in order. If you did file forms, they should have been approved so your mail could be received, or you should have been notified about what is missing or incorrect.

We do not see any recent communication with our team regarding this specific issue. One of our Customer Service representatives will contact you to assist you.

Sincerely,
IPostal1

New York
1 review
0 helpful votes
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I am happy with the service
August 15, 2024

I am happy with the service. I really appreciate the timely notification along with a photo of the mail which helps me to determine the urgency of picking it up.

Date of experience: August 5, 2024
Tennessee
1 review
0 helpful votes
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It's my fist time renting a mailing address for my business. So far it's great the only problem I think although it's not a big deal but I also got charge to pick up my mail.

Date of experience: August 2, 2024
Larry B. iPostal1 Rep
9 months ago

Hi Michelle,

Thanks for your review.

Since it does take time and labor to process a pickup task, there is a nominal charge at most mail address locations. All fees for the optional services provided are listed on the Pricing page on our website. Details on pickup fees are available by each address listing. When picking up packages, there is a pickup fee for each package. The pickup fee for letters is for any number of letters.

Sincerely,
IPostal1

California
1 review
0 helpful votes
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Easy to use
August 15, 2024

Easy to use. Great communication. I needed to post an address for my professional association. But I prefer not to have my home address posted online.

Date of experience: August 5, 2024
New York
1 review
0 helpful votes
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I've been using postal for a couple years now and I must say that it's been a very good experience. The services are very convenient with the option to view your mail online and have it discarded, scheduled for pick up or discarded. The options are limitless. The staff is also very professional and they go above & beyond. Thank you from a very satisfied customer!

Date of experience: June 25, 2024
Virginia
1 review
0 helpful votes
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Nothing bad to report just now getting the service going. Will be sending all mail there soon for the business

Date of experience: August 13, 2024
North Carolina
1 review
0 helpful votes
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It keeps telling me I need to go through the notary and then submit my papers but I have done that already other then that is is great

Date of experience: September 23, 2024
Larry B. iPostal1 Rep
7 months ago

Hi Christopher,

Thanks for your review.

One of our Customer Service representatives will contact you to assist you.

Sincerely,
IPostal1

Texas
1 review
0 helpful votes
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IPostal1 provides a secure mailing address for our e-commerce business so that we can have all our mail delivered and archived in one place digitally. Helps with record keeping! Web site is easy to use too!

Date of experience: June 18, 2024
Illinois
1 review
0 helpful votes
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They responded quickly to my request to scan a letter. I was able to see the letter within a couple hours!

Date of experience: September 24, 2024
Texas
1 review
0 helpful votes
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I really have not been actively using the mailbox service as of yet. I am using it for a relatively new LLC. But I appreciate that it was relatively easy to set up the service, and especially appreciated that there were several physical address options that were fairly close to my residence (also office).

Date of experience: June 26, 2024
Pennsylvania
1 review
0 helpful votes
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It's fantastic!
September 24, 2024

It's fantastic! Super fast, easy and effective! There's an app to track your mail and request pick up

Date of experience: September 14, 2024
Illinois
1 review
0 helpful votes
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Everything has be kept up on and done in a timely matter! I hardly ever check in with my account because I have everything setup on an automated setting which was easy to startup. My experience so far has been great!

Date of experience: June 21, 2024
Arizona
1 review
0 helpful votes
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My experience has been easy so far
September 24, 2024

My experience has been easy so far. I've encountered no issues at all, and I'm receiving my correspondence in a timely and efficient manner.

Date of experience: September 14, 2024
Illinois
1 review
0 helpful votes
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I postal made it so easy to start my business
September 9, 2024

I postal made it so easy to start my business. They also make it easy to manage my business mail. Their the best for making my business overhead small.

Date of experience: August 30, 2024
Pennsylvania
2 reviews
0 helpful votes
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So far it's ok I guess
August 22, 2024

So far it's ok I guess. I only had it for a month I'm expecting that I Postal has the potential to exceed my expectations in the near future.

Date of experience: August 12, 2024
Virginia
1 review
0 helpful votes
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Just started using it and it was an easy set up
October 18, 2024

Just started using it and it was an easy set up. I use it for my husband's business also.

Date of experience: October 8, 2024