iPostal1 has a rating of 4.6 stars from 3,154 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
Your service is top notch I thank you for s job well done.
I have not had any issues with your company.
Thank you.
Overall so far my experience has been great i can not complain
Overall good no issues or concerns so far. I've used it to file BOI report.
Great experience, it what I needed for my mail to view my mail online
It would be great if there was an option where all mail is opened and the first page scanned, then we could pay a fee to scan the rest of the pages. It is sometimes difficult to know whether the mail is spam or not, just looking at the envelope exterior. Thanks
Hi Pat,
Thanks for your positive review.
We appreciate your valuable feedback and are always looking for ways to improve.
If you are interested in limiting your junk or spam mail, please take a look at the iStop Mail service that we offer.
If you would like to let us know more specifics, please write to us at service@iPostal1.com.
Sincerely,
IPostal1
Very expensive, Es una servicio que por todo cobran esta muy caro en relación a otros servicios por menos de de 120 dólares al año
Hi Elsa,
Thanks for your review.
Our goal is total transparency. Our strategy is to charge the lowest monthly mailbox fee possible and then charge customers only for the optional services they choose, like shipping, scanning mail content or mail pickup, the details for which can be found on our Pricing page. We believe this is the fairest way to price, so people who don’t need optional services do not subsidize the people that do.
Our Customer Service team will follow up with you.
Sincerely,
IPostal1
I am new to iPostal and so far its been really easy to navigate and the account was very easy and simple to set up. Also love the rate. Thank you!
Hi Ms. P T.,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
Very pleased with the service so far. I pick up my first package tomorrow.
I love getting my mail in a secure place. My apartment mailboxes don't lock and people go through the mail there.
Hi Kimberly,
Thanks for your positive review.
We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.
Sincerely,
IPostal1
I love it! A wonderful and convenient service! I am 100 percent satisfied with this service!
I've had nothing but a great experience! I receive emails with scans of my mail and clear instructions on what I can do with them (e.g. Shred, schedule pickup, etc.). When I went and picked up some mail for the first time last week, I was blown away by the level of customer service I received from the busy associate working at the location. She greeted me immediately and helped me as quickly as possible. I didn't know customer service that stellar still existed! It was refreshing! Happy and satisfied customer here! :)
Both the notification of a letter or package on the app and email, and the convenience to pick up my mail, is excellent!
Worry free,great service. Thank you. Keep up the good work.
Stephen Murray is very professional and great with communication.
It's work perfectly. I'm very satisfied!
The service is extremely efficient and fast!
Fair price!
Steps are easy to follow
Easy to Update or add information
Very Affordable in my Opinion
Customer Service is Fast and Quick n' Easy
Contacted cust svc had a couple of issues they responded immediately. They changed corrected what needed to be done and sent Email confirmations.
Good good good good good good good good good good good good good good good good good
Hi Michael,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
Helpful and efficient. Quick to respond and respond willing to answer all questions
Satisfactory overall experience. Price is good and service is exactly what I needed.
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at service@iPostal1.com or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at service@iPostal1.com about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.
Hi Joseph,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1