Overview
iPostal1 has a rating of 4.6 stars from 3,154 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
Instant Feedback
Efficient platform and helpful tips on completing business registration upon starting to stay compliant
It was quick and easy to sign up. The prices are also very convenient.
It's all good nothing more to really add except that. Cool!
Hi Rigoberto,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
Great professional helpful rep I spoke with. Thank You for your service
Hi Private,
Thanks for your positive review.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
Great service for business and personal postal needs. I would highly recommend service to family and friends.
There have been no issues. All is well with iPostal. So far, the service is as expected and very convenient.
I love the service, but the cost to shred or scan is a little high. Other than that, I am very happy. The cost of monthly service is very affordable to keep my home address private.
Hi Kimberly,
Thanks for your review.
We are happy to hear that you are generally very satisfied with our digital mailbox service.
Our goal is total transparency. Our strategy is to charge the lowest monthly mailbox fee possible and then charge customers only for the optional services they choose, like shipping, shredding, and scanning mail content or mail pickup. We believe this is the fairest way to price, so people who don’t need optional services do not subsidize the people that do.
Please be sure to check out our scan/shred bundles to save money.
Sincerely,
IPostal1
So far so good, I have not visited the physical location to check on things, but it is something that I probably need to do soon.
Hi Ciaara,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
I received timely notification of mail in my box, and picking it up was easy to schedule and complete.
Hi Megan,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
I really appreciate that the setup was clear. I am getting messages of mail received. This is working exactly as I was expecting. Thank you So much!
Hi Marji,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
Running like a week oiled machine. I use postal for all of my business and constantly refer to my clients.
Subject: Response to the Satisfaction Survey - Issues Encountered with the iPoste1 Application
Dear Sir/Madam,
I am writing in response to your satisfaction survey regarding the iPoste1 application. I would like to share the difficulties I encountered while using this application.
Access Issues: I experienced recurring problems accessing the services of iPoste1. The application was constantly blocked, making it impossible to complete any necessary procedures.
Unsuccessful Contact Attempts: I tried to contact your customer service several times via email, but I never received a response. I then used the online chat, but again, it did not work.
Unanswered Cancellation Request: I sent a cancellation request via chat, but I never received a response. It seems that communication did not work either.
Unjustified Charge: Despite never being able to use your services, I was charged. This seems unfair, especially since I never accessed the services I paid for.
However, I would like to highlight that the interactions I had with your team were always courteous and professional. Your team has been friendly, which is appreciated.
I kindly ask you to consider these remarks and explain why I was charged despite never being able to use your service.
I look forward to your response.
Sincerely,
Osmany DAISSON NORDET
Very convenient, easy to use, fair price.
Quick process to sign up.
The employee / manager is snobby, and cold. Visited this establishment 2x both times I felt unwelcome. Like my business was a burden. Will not be renewing when the time is up.
Hi Thomas,
Thanks for your review.
We are sorry for your experience with your mail center.
Our goal is to provide you with a seamless and comfortable solution for handling your mail. We work closely with our mail center partners, and we expect that they provide excellent customer service. We will work with your mail center to ensure that this expectation is being met.
We have thousands of satisfied customers using our services. You always have the option to move your digital mailbox to another iPostal1 address. We can make this process quick and easy.
Our Customer Service team will reach out to you to follow up.
Sincerely,
IPostal1
Professional services provided. They knew their product.
The whole process was incredible. There were multiple addresses to choose from in the area that I chose and once that was agreed upon a virtual nortary public was provided to authorize the address.
Hi Monique,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service and our setup process.
Sincerely,
IPostal1
I have not used my service, but will in the near future. However, I do think that I will opt for a new address.
Hi Charla,
Thanks for your positive review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
You always have the option to move your digital mailbox to another iPostal1 address. We can make this simple and fast.
Our Customer Service team will reach out to follow up with you.
Sincerely,
IPostal1
Quick and efficient service received, looking forward to continuing
Great I really enjoy using this app seriously it's really convenient
"I love iPostal1! I'm happy that it is performing as expected. The staff at this location consistently provide service above and beyond, making the experience even better!"
Hi Vytenis,
Thanks for your positive review.
Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
- Visit Website
- Montebello, NY
- Edit business info
Business History
Next, Jeff opened a shipping store and was able to take advantage of shipping discounts obtained from all the major carriers. He came to better understand the shipping industry, and in 2007, he revised his business approach to focus on renting Digital Mailboxes and forwarding packages to remote international clients. In 2013, with that space attracting the attention of new and much larger players, the company pivoted and repurposed its Digital Mailbox platform.
Jeff launched iPostal1 in 2015 and built the company on what has been an extraordinarily successful business model.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Maria,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
Max