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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,748 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+47
How would you rate Invicta Stores?
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Florida
1 review
0 helpful votes
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Nice watch
March 13, 2023

Service and quality were very good. I have purchased more than a dozen watches from invicta and am very pleased with each one

Date of experience: March 13, 2023
Amelia A.
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You always do a great job
February 27, 2019

You always do a great job. The shipping is fast too. I like that it is swiss made. Beautiful watch. I'm concerned because I can somewhat hear the inside making a noise but it's still working perfectly on time. Beautiful watch. Thank you

Date of experience: February 27, 2019
Venancio M.
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Shipping took entirely too long, and the gifts for my wife came after our anniversary. I didn't get any help from customer service when I inquired about the shipping and had to email a few times in order to get an email about it being shipped.

Date of experience: June 13, 2020
steve j.
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I bought a watch for my wife and myself both of them were absolutely gorgeous exactly as described on the web site they came fast and efficiently and were packed well. This was my fourth Invicta. I love the Bold and Innovative designs.

Date of experience: March 17, 2018
Dwayne B.
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Your website Does not allow me to check my cart unless I go back to the home page. It never notified me that my account had not been activated. I lost out on a watch that I really wanted. Now 3 times they have sold out.

Date of experience: August 9, 2019
Maureen P.
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Had 1 defective watch and it took half a day to get through. Now I'm still wAiting for response that you even got the watch. It's been 2 weeks. Do you have my defective watch and are you going to fix or replace it? Not happy.

Date of experience: July 31, 2020
Claude M.
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Overall
August 29, 2019

Overall-- love the watch-(would of liked the dive box for storage)- as for delivery- too slow-- got watch from amazon after I ordered from invicta- amazon was here in 2 days-- response from customer service inadequate -- but somewhere down the road will purchase another invicta watch

Date of experience: August 29, 2019
Debbie W.
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Overall it was great
July 7, 2020

Overall it was great. The website was a little slow navigating, but I was able to get threw it.
I have always loved the Invicta watches and have gifted over 15 pieces and they were all received with overwhelming delight. Just love them!

Date of experience: July 7, 2020
Tania S.
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I made another order and called you guys because it was a bundle that comes with a ball but 20 mins on hold and no answer. I wanted to pick the basketball on order #******* thank you for any help I can get.

Date of experience: July 3, 2020
kevin m.
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I love buying from your site prices are good
August 20, 2020

I love buying from your site prices are good. Only issue is the time it takes to receive the product. If you can speed up shipping time overall would be a great experience. But either way I thank you for the great product

Date of experience: August 20, 2020
Monica R.
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The order delay around one month
July 23, 2020

The order delay around one month. To contact customer service is horrible they never take the phone and by email they always send the same respond as if it was an automatic massage. The watch is not at all at it looked in the web page.

Date of experience: July 23, 2020
Franklin F.
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Everything went fine with the purchase & delivery of my on line shopping; it was a smooth transaction, and I would recommend it to anyone to purchase your products on line. Over all I'm very satisfied with the watches that bought from you!

Date of experience: August 3, 2020
Mayra M.
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Great!
October 26, 2019

Great! Shopping for anniversary, I received it ahead of time and my husband was blown away by it, he loved it.
Thank you for your excellent service of products, customer service and delivery!
Awesome, will purchase again from your store on the Web.

Date of experience: October 26, 2019
Charles S.
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It was really easy placing my order
August 19, 2020

It was really easy placing my order. I had sent email because I didn't receive both watches at the same time but realized they were shipped from two different locations. I received both watches without issues. I really like this product. They are very nice watches.

Date of experience: August 19, 2020
Michael H.
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Delivery took too long and there was no communication along the way. The watch did arrive, ultimately. As for the watch itself, the interface between the band and the timepiece is much too rigid. There should be more flexibility at this junction. I mean, I do love the look of the watch, so I think this will work. But it's nor really as comfortable as I'd like.

Date of experience: August 22, 2020
Ron N.
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Great products, I own 4 or 5 watches from invicta, note, these make great gifts.
I've been accused of watch hording but I like what I like, these watches are high quality
Outstanding style and yes, they are eye catching. I get asked all the time, hey! Where did u get that awesome watch, one word
Invicta! So yes you too can have a awesome watch at a very affordable price. Enjoy!

Date of experience: November 19, 2019
Lisa F.
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I placed my order on December 20th
January 8, 2020

I placed my order on December 20th. The total amount due was immediately deducted from my credit card however, after calling customer service on 1/3 and waiting an hour on hold I was told that the items still had not shipped. I just received the items today, 1/8! One of the watches looked like it was open and used already. Needless to say I will not be placing another order with Invicta.

Date of experience: January 8, 2020
Nick L.
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Around a month went by after ordering a watch to which I received no update whatsoever about it. I decided to email what was going on and I received a response in 3 days that the order is still processing or something like that. I get that shipping these days isn't exactly great but a heads up on what was going on sooner than a month would have been nice. On the plus side the watch looks great and I am happy with it. Thank you.

Date of experience: June 6, 2020
Wayne O.
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Unfortunatley you delivery service is through Fed/Ex. And I tried to contact them for delivery instructions.
I was not able to change them, and of course they deliver while people are at work, and no one is there to sign for the package! I ended up going to their delivery station and picking it up myself. Personally I think it's a waste of time that deliveries by Fed/Ex always occur during normal people working hours 8:00 to 4:00 or 5:00 PM...so the package goes back in the truck! Therefore...waste of time!

Date of experience: May 29, 2019
Winona B.
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The product came in and looked absolutely flawless, Perfect condition, Black on Black Batman with a hint of Rose Gold. My Fiance loved how solid the watch was and how the black and subtle rose gold complemented each other! Definitely a good buy only thing I wish is that I could have changed my mind and added the warranty protection... Will be purchasing more in the future for sure! Every one at his Job and his friends wives have all commented on how amazing it looks, They plan on purchasing from here in the future now as well after I told them how easy and great the quality and product are! Couldn't have been more pleased, Thank you.

Date of experience: May 17, 2019