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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,748 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+47
How would you rate Invicta Stores?
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Ashley B.
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This was a gift for my husband's birthday
March 22, 2019

This was a gift for my husband's birthday. Order processing took a little longer than expected, but still received the package in a timely manner once processed. The watch itself was much more than we expected! It is perfect! He absolutely loved it and is pleased with his gift.

Date of experience: March 22, 2019
Kimberly L.
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Due to everything that has been going on with the covid 19 issues. It took almost a month to get my husbands watches. I had to call to see when they would be shipped. We received them a week after I called..

Date of experience: May 24, 2020
William F.
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Awesome!
March 31, 2019

Awesome! Great deals on superior watches.

Update:
I noticed some scratches on the side of one of the watches I ordered. After further investigation, I noticed that the clasp had already been adjusted to the second position. So I'm assuming that this was a watch someone previously ordered and returned for some reason. I'm still considering on whether or not I should return the watch. It's a beautiful watch for an amazing price but I just don't like the idea of it already having scratches on it. Other than that, I am completely satisfied.

Date of experience: March 31, 2019
SHALANDA G.
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The product was a birthday gift
May 3, 2019

The product was a birthday gift. My boyfriend was ecstatic because this is his first invicta watch. He ready loved it. The price was awesome! Customer service was fine except the two people I spoke with didn't say their name when the answered the phone. Otherwise everything was fine.

Date of experience: May 3, 2019
Jamel B.
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I am very satisfied with my order however the order took almost a month to get to me, not to mention there were no updates of when it was shipped or anything. One day I heard a knock at my door and it was my package without any notice.

Date of experience: July 13, 2020
Karen Y.
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Very easy!
May 1, 2018

Very easy!
This is my Seventh Invicta watch! I love them, but wish they would make more really cool designs for women like they do for men. The men have very unique divers watches...women, not so much.
Still love Invicta.

Date of experience: May 1, 2018
Joseph d.
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Great product Only issue i have is that it took almost a month for the items tobe delivered. I have ordered 2 more watches for gifts, and i am still waiting on them to be shipped, its now been over a week.

Date of experience: August 21, 2020
Michael K.
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This order took a very long time to get here and until I threatened to cancel my order with my credit card, no one from customer service would answer my emails.

Not happy with this transaction, other than the price!

Date of experience: August 19, 2020
Alexander B.
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I loved the watch
May 31, 2018

I loved the watch. The problem I had is that the warranty card they stuck in the box rubbed part of the dial off. There's 3 white bobs on the dial, and they all had black scuff marks on it from the card. I asked if they'd replace the watch, or swap it out, but the answer was they would refund the money and send a shipping label, or refund me 25 dollars for the trouble.
So, a little disappointing.
Watch was beautiful, though, and priced well. I'll probably shop from invicta again.

Date of experience: May 31, 2018
CP U.
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First experience with your website
January 10, 2018

First experience with your website. I was looking to replace a faulty Invicta Star Wars watch that I purchased from Costco as a gift and they were sold out of style *******. I attempted a search on your website and it was sold out as well. I checked back again and found a similar style which I ordered.

Hopefully my son will like this one instead. Thank you.

Date of experience: January 10, 2018
Danny H.
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I ordered my watches got a confirmation until 3 days later. Asked about a delivery time never heard from anyone and I had purchased 5 watches at that time. Not a good experience at all will never order online again customer service sucks and apparently the emails go unanswered. Poor customer service. And I get immediately charged with no customer service.

Date of experience: June 22, 2020
Conrad E.
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It seemed easy to find the type of watch I wanted. Although the automatic mechanical watch did hold hold time correctly. With just two days of keeping it ticking it would be about 2 minutes faster or slower. The time would therefore be useless to use if it was about 7 days off time by the end of the week. The quality is pretty bad, looks like a nice watch but does not keep accurate time. Pretty disappointed, this is the third and final invicta watch I will ever own.

Date of experience: July 29, 2017
Reynel P.
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My experience with invicta was pretty much 5 star because not only the watches where at a great price they came in fast within a couple of days and they have a nice selection that you can't find in neighborhood stores or malls. But overall I can't complain about my experience with Invictastores.com

Date of experience: September 28, 2019
Oscar F.
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Shopping for the product was easy enough
August 26, 2020

Shopping for the product was easy enough. The shipping part was strange because three weeks went by and there were no updates as to why it was taking that much time to process. The payment went through easily. When I received the email of proof of purchase, it could have at least stated that it would a few weeks for shipping.

Date of experience: August 26, 2020
Oliver E.
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I am a new collector of Invicta watches
July 12, 2019

I am a new collector of Invicta watches. So far I have 8 of them. If you never had an Invicta, I would highly recommend to you to buy one. They are a very good looking time piece that you wear on your wrist. Some are heavy and solid. It's one thing to look at a picture of a watch but once you order one, you would be surprised at the quality of them. Some people ask me why I collect watches and I ask them why do they collect old CD's or DVD's? If you look at the retail price and the asking price you will notice a big difference. Just because the price is a lot lower don't be fooled, these are quality watches. Everyone that I have, I have never had any problems at all. I would highly recommend the purchase of these fine quality watches.

Date of experience: July 12, 2019
Emmanuel O.
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The price mark-up that you do to make it look like people are making again is misleading. I bought the sub-aqua Noma seven, and the next week it was sold for $155. The watch is nice but im not certain what the price should be. Please put the legitimate prices. Also, I bought another aviator earlier that was shabbily painted "rose gold" of course it was 84 dollars from 1,000,000.

Date of experience: July 21, 2020
Latricia K.
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I could not talk to a customer service rep
July 12, 2020

I could not talk to a customer service rep. When I did reach out online site it gave an automated answer. I feel when dealing with customer it should be more personal instead of canned answers. I clearly understand that we are in a pandemic, but you could try to tell people in a personal email that they are working on it and give updates when it will be shipped out.

Date of experience: July 12, 2020
oscar g.
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I called for information the first time, my question was answer in nice and proper way, but when
Called latter next day, and three days later, I was told, your call can not be connected.

The watch is excellent and I am happy with it, and I am looking for the purchase another watch,
Possible will order next week.

But you are a little late with question of receiving the watch.

Date of experience: July 31, 2019
Alex S.
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Invictastores.com is my number one source to buy any new piece. I always do my homework and research first, but you simply can't beat the prices that are offered here on the site. I love my experience here and I know I get treated very well. I will certainly order again almost every 1 - 3 months.

Date of experience: October 21, 2020
Armando G.
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The prices of the items sold online are fine
December 16, 2019

The prices of the items sold online are fine. The shipping and delivery service is terrible. I have been waiting for the clock I bought for several weeks and if I don't contact them they don't send any notification of the shipment (disastrous). It is my first and last purchase on INVICTA.com and I do not recommend anyone to buy with you online.

Date of experience: December 16, 2019