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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 218th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+46
How would you rate Invicta Stores?
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James J.
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In past instances, your customer service department has been extremely difficult to reach. In another instance, after ordering a watch it took more j than two weeks to then be notified that the watch I ordered was out of stock

Date of experience: March 24, 2019
Carol T.
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I love anything Disney and this beautiful watch appealed to me. If you are a petite person be aware that the face is larger than average, but for my build, it is awesome! Price was great, received very quickly and I'm very happy with the purchase.

Date of experience: May 25, 2018
Dewayne B.
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The watch arrived loose in the box, with no plastic wrap. The watch was Obviously Returned and not checked before shipping it to me. If this is the best you guys can do for loyal customers, then I'll start spending my money on another brand.

Date of experience: June 14, 2020
John K.
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Easy searching and finding items, category options are what is needed to limit search, one complaint is I made a request by e-mail for assistance in repair a few days ago (actually Bracelet replacement) and have not been contacted.

Date of experience: June 29, 2020
Kay J.
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This order did not arrive by Father's Day as advertised. It actually arrived an entire week later although I ordered the items well in advance of the holiday. The watches were nice and we are pleased with the gifts.

Date of experience: July 13, 2020
Patrick V.
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Truly lousy
May 1, 2018

Truly lousy. U guys have lost customer. Chat rep Andrea was useless. Screen old not accept my new Invicta Card. Kept telling me I had to log in when I already was. Have purchased at least 4 watches this year from u. Will not be back without some concession Patrick Vaughan

Date of experience: May 1, 2018
Aaron T.
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Great product
August 31, 2020

Great product. Happy with what I got. Just took 2 weeks to ship. 20 days in total including delivery. Wish I would have been notified about that since the site says it ships 4-5 days after the time you order

Date of experience: August 31, 2020
Lynne B.
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Product viewing and order process great
January 6, 2020

Product viewing and order process great - very easy. The only problem was that we received an e-mail saying the watch might not be available. We were given a $10 off coupon, so my husband immediately ordered another watch. Ultimately, we did receive both watches, more than I wanted to purchase at one time, but that was no fault of Invicta's - it's just that he didn't have the patience to wait and see if the first order would be filled.

Date of experience: January 6, 2020
Marlon B.
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This was my first Invicta watch purchase after admiring them for years. I was lucky enough to find the exact style that fit me at a great price. I'll be purchasing additional watches for myself and my daughter.

Date of experience: September 17, 2018
Angel M.
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There was an extra 30% offer and it didn't accept my coupon code. But happy still a good bargain.

I will continue to monitor your site for future sales. I love the invicta brand, the watches are well put together and they are very reasonably priced. I purchased several watches as Christmas gifts.

Date of experience: December 8, 2017
Paul T.
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Shopping experience has been great
September 1, 2020

Shopping experience has been great. Pages are easy to navigate. Checkout is very easy and fast.
Processing of order took much longer than the 3 days I expected. Don't call - no one answers. Don't email and expect a reply in 24 hours. I have never gotten a response email. Was not notified in any way when order shipped.

That being said I eventually did receive my order. The watches are absolutely worth waiting for! They work perfectly.

If you're not in a hurry to get your order and don't care about getting inquiries answered then this is the place for you. Can't beat the prices and value

Date of experience: September 1, 2020
Alabama
1 review
0 helpful votes
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Watches
October 29, 2022

I love invicta watches! High quality that lasts for years'
So many styles to choose from and colors to match your style

Date of experience: October 28, 2022
Elias V.
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Purchased my first Invicta watch last February on a cruise ship. The quality of my Submariner type is close in looks and seeming quality to a similar Rolex. This recent purchase as a military style that suits my left handed newly-minted Marine son. Expecting it will may be his most cherished gift this Christmas.

Date of experience: December 6, 2018
Dennis B.
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Paid $20.00 extra for 2 day delivery on Thursday 12-19-19, received the watch on 12-24-19,5 days later. Have tried to contact Invicta and Shop HQ on their website with no response. Having purchased several watches from Invicta I thought I would get a reply.

Date of experience: January 3, 2020
Massachusetts
1 review
0 helpful votes
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The website is easy to navigate. There are tons of watches to choose from and they (in my experience) ship very quickly!

Date of experience: October 10, 2017
Janice L.
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Good...
March 21, 2020

Good...fast and easy.I have many Invicta watches. Several are automatics. The ones i purchased did not run properly at all. I had them on the watch winder for a long time and on my wrist. They stopped way to much just would not go. Sorry, great price but not happy with purchases.
Janice

Date of experience: March 21, 2020
JAMES T.
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I was surprised to learn that World of Watches had both better selection and better prices across the board than your online store. You routinely jack the price way up while offering a 35% to 50% discount code.

Date of experience: December 29, 2018
New York
1 review
0 helpful votes
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Exactly what I wanted!
December 10, 2017

Thank you. Wonderful. It was exactly size I wanted and I know this gift is going to be one of the best.

Date of experience: December 8, 2017
New Hampshire
1 review
0 helpful votes
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Where is my watch?
December 18, 2017

Still waiting for my watch
My not happy with your services at all
Nobody call me or send some email to explain

Date of experience: December 18, 2017
Andrew W.
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Your customer service is absolutely abhorrent. I kept getting canned messages about my watch it was only until I threatened to charge you guys back on my credit card that my washed all of a sudden magically appeared

Date of experience: June 3, 2020