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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 218th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+46
How would you rate Invicta Stores?
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Cassi Q.
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Overall I had a really good experience with Invicta and will most likely order from them again. The only down fall is they took a very long time to get my order shipped and also didn't send any notice saying it would take longer then planned.

Date of experience: July 11, 2020
Brigitte L.
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At these low prices I could not pass up.i had a hard time figuring out which watch to get because their selection is so vast. Finally decided placed my order and it arrived quickly and was perfect. Fit great looked great just what I wanted

Date of experience: July 17, 2020
Melissa D.
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Really enjoyed my shopping experience
July 9, 2020

Really enjoyed my shopping experience. Watch came exactly how i expected it to look. Love the packaging. Overall i would definitely buy again. Was referred by a long time customer of yours and I see why she loves your company so much.

Date of experience: July 9, 2020
Pat S.
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It is easy to sort through all the available products, by style, material, size, price, etc. Once you've found your next watch, it is easy to see how it looks in real life with a 360 view. The online prices are lower even than the already low Amazon prices! Plus you get a warranty option included, which Amazon doesn't offer. Shipping was smooth and fast considering the timing of my purchase (May 2020). These watches are packaged very securely and could even be displayed in their original boxes (they look great too)! You can't go wrong with an Invicta from this trusted seller!

Date of experience: July 12, 2020
robert d.
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I love your products but I ordered a watch for my little girl and they sent me an email after my money was deducted from my account. Thought there should have been some sort of coupon or discount on the next order.

Date of experience: August 1, 2018
Tom S.
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Have ordered over 50 Invicta watches over the years from you and this last purchase was a very
Frustrating experience. Order was placed on 7/22/20...finally received confirmation of delivery slated for 8/03/20...did not arrive that day...seriously considering never using your web site again

Date of experience: August 27, 2020
ZIZUR I.
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Great selection of timepieces at an absolutely unbeatable-spectacular price. Superbly, easy, and fulfilling purchasing experience. I will continue to direct my shopping escapades for timepieces on the Invicta website!

Date of experience: August 3, 2020
cory m.
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Still haven't received my watch
August 26, 2020

Still haven't received my watch. Emailed back and forth a few times. One reply was if I don't like how it's going to cancel my order. Doubt I will buy direct ever again. Much easier on off sites and home shopping network.

Date of experience: August 26, 2020
LUCRETIA D.
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One of my watches, the Invicta Angel didn't work
September 22, 2017

One of my watches, the Invicta Angel didn't work. I left a message with customer service and haven't heard back from anyone in that department. Someone needs to make contact with me via email or by phone number *******245.

Date of experience: September 22, 2017
Dawn D.
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The ability to compare watch options side-by-side would improve & simplify shopping on this site exponentially!
There are so many beautiful watches that only come in 48 mm or larger; how can we get those same types of watches in 44 mm or smaller sized?

Date of experience: December 16, 2019
JeanClaude T.
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I absolutely love every watch that I've brought from this company which has been quite a few over the years and I'm still adding to my collection. They are uniquely designed, durable, reliable, promptly shipped and the prices are unbelievably low for the looks and quality.

Ya' can't go wrong by purchasing an Invicta watch!

Date of experience: October 3, 2019
Melissa H.
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It took way too long for my order to be delivered and I received no contact from Invicta about what the problem. When I reached out via email someone did respond any my watch arrived within days. The watch is better than I hoped for, but you need to work on communicating with your customers so they know you didn't just take their money.

Date of experience: September 5, 2020
Eladio S.
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Great store to buy, find the new products here first, always have a good deal for you, easy to pay, if you don't grab it first, maybe the price is higher next time! Would like some few more photos of each item, that will help clients to decide! My opinion!

Date of experience: December 22, 2019
CRYSTAL R.
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Overall experience with invicta has been rough
December 30, 2019

Overall experience with invicta has been rough. I understand it's holiday time but that's no excuse for being lied to and provided false info on numerous occasions as well as having to stay on the phone for over an hour before anyone picks up my call.

Date of experience: December 30, 2019
Mary R.
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I have emailed invicta 2 times
January 6, 2020

I have emailed invicta 2 times. I still haven't received my order. I placed that order on December 21st and paid for 2 day shipping. It is now January 6th. I do not want this watch anymore and would like a total refund. Thank you, Mary Rohan 1845 N 17th Ct apt 2 Hollywood Florida *******. Phone number. *******396

Date of experience: January 6, 2020
Robert J.
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After ordering and paying for my selection, I received an email as expected, but after several days had not received the follow up indicating item had been shipped. Not until calling to inquire did they ship the package, very good response from service operator, but a curious way of expediting. Why make me call when all other watch companies do not?
Ordered small Bluetooth device which said was a successful order, but no order put in, had to check statements to be sure I was not billed.
Seems like process is broken.

Date of experience: February 8, 2020
California
2 reviews
0 helpful votes
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Manual?
October 31, 2017

Great price, reasonable delivery time, NO 'owners manual' for watch... not a complicated watch, but needed to figure out features on my own...

Date of experience: October 30, 2017
Minnesota
1 review
0 helpful votes
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Anticipation
December 11, 2017

Delivery of my beautiful watch was slower than expected. All is well now as the packaging and presentation made it worth the wait.

Date of experience: December 9, 2017
Tennessee
1 review
0 helpful votes
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Excellent service and great prices. My husband loved the watch I purchased him for Christmas. You can't go wrong with a Invicta watch.

Date of experience: January 3, 2018
Ian F.
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Purchasing my new Invicta Pro Diver watch but the delivery experience was awful. Invicta you guys have to do better with your shipping process. Fed Ex isn't doing a good job. Tracking information changes too much and trying to contact Fed Ex customer service was harder than finding Bin Laden.

Date of experience: May 20, 2020