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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,749 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+47
How would you rate Invicta Stores?
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rodney r.
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Still waiting on 2 items from other orders
July 19, 2020

Still waiting on 2 items from other orders. Both are from the Marvel collection. Will anyoe from your store be contacting me with follow up information?

Date of experience: July 19, 2020
Ronald A.
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Always a good experience on InvictaStores.com
July 27, 2020

Always a good experience on InvictaStores.com. Processing and shipping takes too long, although the last two watches ordered shipped faster than those ordered in the past.

Date of experience: July 27, 2020
Dawn M.
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My overall shopping experience was great
August 30, 2020

My overall shopping experience was great. But due to issues with Covid-19, my delivery was really late. I would have appreciated better updates from customer service.

Date of experience: August 30, 2020
Daniel S.
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The wrist band can barely get it OJ very my hand. I know it was pre-owned but the wrist band does not f iui t. The price was reduced but now I will have to buy a wrist band for the watch at a jeweler.

Thanks
Dan Scrima

Date of experience: May 19, 2020
Rita W.
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BEAUTIFUL WATCH, UNIQUE, UNUSUAL DIAL, LIKE THE SIZE, AM VERY PLEASED WITH IT ALL THE WAY AROUND. GLAD I WAS ON YOU SITE BROWSING WHEN THIS MODEL POPPED UP--PLUS YOUR SITE WAS HAVING A VERY GOOD SALE. I WILL CONTINUE TO KEEP PERUSING YOUR SITE VERY OFTEN FOR ALL THE LATEST.

Date of experience: July 18, 2017
John R.
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I received the wach I ordered for my wife but wasn't working
I tried to call invicta but was impossible to talk to anyone, and the website hasn't been working well, so I decided to take my wach to a repair shop close to my house and paid to fix it

Date of experience: August 6, 2020
Ronald A.
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First of all from the time I placed my order and paid for it, it took nine days to process and finally shipped my order only after I inquired via email with customer service. You can't blame COVID ON EVERYTHING AND YOU AS A COMPANY HAVE TO DO BETTER TO MAKE SURE PEOPLE'S TIME PIECES ARE SHIPPED IN A TIMELY MANNER. And you need to send out emails to customers to communicate with them that there's a problem. If the customer has to initiate the contact, that's problem number one.

Date of experience: August 18, 2020
Evan S.
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The pin that hold the safety latch in the band was broken, poor quality control. At least customer service got back to me relatively quickly, and I was able to send it back for a refund.

Date of experience: September 26, 2019
John R.
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Processing seemed to take longer than usual
September 5, 2020

Processing seemed to take longer than usual. I emailed Invicta but got no answer but got a shipping notice a day or so later. From the time it was shipped until it arrive was fast though.

Date of experience: September 5, 2020
Gerardo F.
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I get emails about products and special offers daily. I take advantage when a deal comes my way. The email links take me straight to site and I can easily find what I am looking for.

Date of experience: August 1, 2018
Tony B.
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Look and navigation of website was satisfactory except for no chat option. The problem I did have was with the customer service line. On hold for more than 30 minutes and no one ever picked up.

Date of experience: December 19, 2019
Jeremy Z.
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This is a nice watch for the price I just wish the date did not hang in between days on some days. Still a great value and nice watch that will get lots of wrist time.

Date of experience: November 20, 2018
Forrest M.
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Great job and the product looks and operates wonderful. I think the service is a little pricey being I bought a new watch for less than half of what it cost to repair my old watch.

Date of experience: March 16, 2020
Michael A.
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Great selection and very easy, I received exactly what I ordered and the quality of this time piece is amazing. If your looking for an excellent watch at a great price your in the right place.

Date of experience: April 27, 2018
Maurice E.
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Initially I didn't receive the 40% off by using the code, but I called and received a credit for the amount. But then 2 weeks later the watch is even cheaper! Overall satisfied with my experience.

Date of experience: May 17, 2020
Frank M.
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Had to follow up on the order because of not receiving any information on where the order was and if it would ever ship. Took a lot longer than expected since any of my previous orders.

Date of experience: August 21, 2020
Thomas U.
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The watch was a little bigger than I expected but that was on me. I feel I received a great deal and am very happy with it. Have purchased Invicta watches before and really like them.

Date of experience: August 9, 2019
Shawnte P.
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I paid for 2 day shipping, if this is not available it should not be offered. I asked for that shipping cost back as the order took a month. Any way my husband loved the gift.

Date of experience: September 2, 2020
Joshua m.
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Overall this piece is my favorite in my collection granted i just began my collection but out of 6 invicta the Hercules Shaq Reserve watch Platinum blue black combo is by far my favorite mother of pearl dial is the finishing touch which knocks the peace out of the park it definitely elevates this watch as a final touch

Date of experience: September 3, 2020
Salvador P.
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Hello invicta friends, buying with you has been a very good experience. I am a watch collector and I really like this brand. I hope to continue collecting them. Thank you very much for your services.

Date of experience: September 2, 2020