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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,748 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+47
How would you rate Invicta Stores?
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Hussan J.
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I ordered 4 watches and none of them were packed in plastic wrap and some were missing tags r instructions manual. Also one watch had some marks on it like it was used. Very disappointed

Date of experience: March 2, 2020
J M.
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These NFL Watches are better than in the pictures
October 12, 2020

These NFL Watches are better than in the pictures. And the pictures are fantastic! I wasn't expecting such an amazing piece of art... These NFL Watches get so much attention when I wear them. They are AMAZING!

Date of experience: October 12, 2020
Gary B.
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I was helped by a girl who put me on hold to call your warehouse and ask them to prepare my order for shipping that day so I would have it on my trip to South Africa. Thanks kid!

Date of experience: February 8, 2020
Jerome Z.
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Easy to pick out and purchase
September 28, 2018

Easy to pick out and purchase. Have to watch because you can get a better discount then the one they offer. Example, a last call watch is 50% off, but is offered at 48% off. I find this dishonest.

Date of experience: September 28, 2018
Gioson O.
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Products were delivered nicely on time and the product received was of a very good quality. Only downside was that the order was deliverd seperately, which increased the transportationcosts to Bonaire.

Date of experience: March 19, 2020
Kevin S.
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This is my 9th Invicta
January 12, 2018

This is my 9th Invicta. Of all the ones ordered the only disappointment has been the one just prior ( Coalition Forces with yellow band-- which appeared very cheap and to my surprise the outer bezel did not rotate-- NOT cool as it appeared it did when watching the TV presentation. I should have returned this one). This one has been great as were the rest. Kevin Shumelda, Viera,FL *******

Date of experience: January 12, 2018
Michael C.
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It seems like shipping takes to long through Invicta - how I buy a product is determined by who offers the best shipping method and most importantly follows through - Amazon - EBay or direct all are very close in pricing and how I rate customer service is who answers live and resolves an issue in the moment

Date of experience: June 7, 2019
SGX A.
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I am an overseas shopper and was upset after placing an order by credit card and did not receive my order. I have receieved an order confirmation but after not receiving my order, I checked online on my order status and realised it was cancelled! I was not even informed it was auto cancelled!

When I wrote in to enquire, your staff said I need to pay by secured source like payal and so I when to the cart again and place my order. When I select to make payment by paypal, somehow it didn't work and didnt direct me to PayPal log in page. Why? Where went wrong? Why is it so so difficult for overseas shopper to buy your watch online? Gave up!

Date of experience: March 24, 2019
Elizabeth F.
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For the first time i had problems with invictastores after sales. I bought 3 watches but canceled 1 watch before it was delivered. Initially I was attended to immediately and the watch mentioned was canceled and not sent to my home, however the purchase was made on 05/25 and until today 06/23 the value of the canceled watch has not returned to the payment method used which was the invictacard. I have been trying to contact custome services and no one gives me feedback. It has disappointed me a lot. Would like a solution.

Date of experience: June 23, 2020
Kennet G.
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I took them 11 days to give the package to DHL, and it would've taken more time if I hadn't called them, when I called Invicta they finally sent me the tracking order after 11 days of placing the order. Atleast DHL just took 1 day and a 1/2 to deliver the order. DHL even called me when the package arrived. The only problem I see with shopping on this site its the support, they take too long to answer emails and calls, and they sure are quick to take your money when you place an order, but they like to take their time when it comes to giving it to DHL. But DHL's service was pretty good, delivered really fast and called me when the package arrived. Still, I don't think I'll be buying from this site any other time.

Date of experience: January 12, 2020
J C.
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My watch came as ordered
July 31, 2020

My watch came as ordered. No problems. This is my second Invicta watch. Both automatic. The first one I have had for seven years without any problems. Still going strong.

Date of experience: July 31, 2020
AJ X.
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A little disappointed
July 27, 2020

A little disappointed. My watch looked like it had a shiny, blue, stainless bracelet. Upon receiving, it is a dull, poly-like material, and not at all what I was expecting.

Date of experience: July 27, 2020
Guy B.
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It is my first experience with buying / owning a Invicta watch. But,I can say that I am extremely pleased! I DO plan on buying more from Invicta in the future.

Date of experience: January 25, 2018
Steve L.
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I like the watch but, it turns out to be too large for my wrist. I emailed a few days ago looking for return instructions but, have received no response.

Date of experience: June 27, 2018
Lucas D.
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Would have been a perfect experience if the website allowed me to use the WELCOME10 discount code on the watches I ordered. It was my first time on the website so I don't know why it wasn't allowed.

I had some issues with my order but the Invicta team was understanding and handled them so no complaints.

Date of experience: July 12, 2020
BRIAN P.
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Did not receive any email order confirmation or shipping information until I call customer service. They had my correct information and sent me copies of the invoice and shipping info.

Date of experience: May 11, 2019
Scott R.
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Too tough to navigate once you search for a specific collection/watch. Also cannot access coupon exclusions so disappointIng when you apply a coupon and it is rejected with no explanation

Date of experience: September 5, 2018
Sasha C.
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Everything was perfect just package took about two weeks to get here and it was a gift which was given late but overall super beautiful and excellent quality thank you

Date of experience: August 24, 2020
Taqua R.
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The timepieces I ordered look great and prices were good. Took a little bit longer than expected for the delivery to come, but happy with the product and site otherwise.

Date of experience: August 27, 2020
Angel C.
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Good morning, the quality of Invicta watches, based on my opinion is excellent, I love the durability, guarantee and service that you have given me so far. I congratulate you.

Date of experience: November 2, 2020