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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,296 reviews
+47
How would you rate Invicta Stores?
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Leandro B.
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You should include a comment section so we can request reduction or addition of watch links. I have received the watches but cannot wear them because the watch bands are too long for my wrist.

Date of experience: July 30, 2020
A N.
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My husband is in love with his new watch
October 23, 2019

My husband is in love with his new watch. It arrived on time and is stunning. We are looking to get another soon. Everything fit. No issues or complaints here.

Date of experience: October 23, 2019
peggy j.
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I purchased a new watch because the band on my old one broke and after several attempts over a 2 yr period to have it repaired by Invicta, sadly I just gave up trying.

Date of experience: December 10, 2018
Peter G.
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Customer service non existent
August 24, 2020

Customer service non existent
Four emails
Over one hour on phone to be hung up on
One month for delivery
Watch band came broken

Why bother with this survey if u have no intention of servicing customers
VERY disappointed

Date of experience: August 24, 2020
Trishonda C.
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You have a vast collection of fine timepieces for reasonable prices. When ever I place an order, the items are always in stock. I am very pleased with my Invicta experience.

Date of experience: July 9, 2020
James C.
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Invicta was fine, fed ex loaded my watch on the truck and rode around my town for 4 days before attempting to deliver it. I know it's not your fault but very frustrating.

Date of experience: June 1, 2018
Francisco A.
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I think promo codes can be a little confusing/deceiving for people who are shopping. You may want to look into that part of the online shopping experience. My only negative thought.

Date of experience: May 12, 2020
Marvin T.
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Always great, especially during this life changing experience the world is going threw, its still business as usual, package arrived sooner than I anticipated... Great Team...

Date of experience: April 19, 2020
R J.
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Absolutely my favorite brand
April 18, 2020

Absolutely my favorite brand. As a tall guy with big hands, I appreciate Invicta's large case diameters coupled with their bold designs. Always magnificent!

Date of experience: April 18, 2020
Lori S.
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The whole process of website shopping selection to ordering then delivery & 1 Men's watch being returned.I am VERY pleased with Invictus. Look forward to purchasing more items.

Date of experience: April 25, 2019
Rodney B.
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Excellent selection and pricing
September 13, 2018

Excellent selection and pricing. Website is easy to use and navigate. If you sign up for email notifications they send some nice discount codes. I will definitely buy from here again.

Date of experience: September 13, 2018
Barbara J.
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Nice product..
September 8, 2018

Nice product.for price,appearance. First time buying invicta products. Not sure about endurance. I have not had it long enough to comment on this.check back in 4 years

Date of experience: September 8, 2018
michael g.
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Great service sometimes
April 15, 2019

Great service sometimes. Some of my orders could not filled. Because they didn't have in stock when it come time to ship.although I was charge for it.

Date of experience: April 15, 2019
Shawntay C.
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My husband loves Invicta watches so I figured this is a perfect Father's day gift. The site was easy to navigate, which made for a great shopping experience.

Date of experience: June 26, 2018
Tony F.
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It was ok
March 31, 2019

It was ok. Could use more pictures of the watches in the online catalog so you know EXACTLY what you're buying. Not just a watch face picture. Order processing time could be faster

Date of experience: March 31, 2019
David D.
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Shopping at the Invicta store was easy and flawless
September 12, 2017

Shopping at the Invicta store was easy and flawless. Your additional 50 % off sale on select models did not hurt either. I was very pleased with my overall purchase experience

Date of experience: September 12, 2017
Victor M.
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Excellent,quick and efficient!
December 5, 2018

Excellent,quick and efficient! First time client though I have two other Invicta watches. Good quality and durability of previously bought pieces convinced me to purchase the latest.

Date of experience: December 5, 2018
CheetahKat T.
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InvictaStores.com definitely needs much improvement on their delivery times, as it is the SLOWEST I've encountered in many years! Each time that I've placed an order it has taken a full week from the time I place the order until the time I actually receive it, and that's ONLY from Florida to Michigan! I can't even imagine how long it might take from Florida to the West Coast (California). I do a lot of On-line ordering, and most Companies I deal with usually deliver within 3 days, or 4 days at most (many within 2 days), so the shipping times at InvictaStores.com leaves a lot to be desired!

Date of experience: March 2, 2018
Aaron P.
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Always smooth...
October 1, 2020

Always smooth... Unfortunately I repeatedly order an item that becomes unavailable a few days into placing it. Other than that... All good. Thank you.

Date of experience: October 1, 2020
Oveta W.
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The shipping guidelines was not accurate however, the website did give a estimated time line for shipping due to COVID-19 but, the time chart was completely off. When I try to call the customer service line the call wait was extremely too long (45 minute wait time and the agent was not friendly or helpful at all) I love Invicta watches however, I will not order online again. I would rather wait until the store opens again.

Date of experience: September 3, 2020