Invicta Stores

I am a return shopper however this is the 2nd watch in a row that was not properly manufactured. The 12 o'clock position on the bezel was off center, the warranty info online said 5 yrs but the card in the box said 3yrs & the face of the one online I bought said swiss made at the 6 o'clock and the new watch does not.

This order as well as other orders I have received I have received damaged. The Iforce watch was fine but the Reserve Pro diver was not wrapped and had a few if the bracelet links were scratched. I purchased this watch as a gift. Luckily I was able to take apart the bracelet when I sized and weed out the scratched links. I really love Invicta watches but I am not very confident about buying from invictastores.com
Sorry

I ordered and received a watch band for my Lupah watch and when I received it, it does not fit the watch. I sent the watchband back for a refund or store credit and have not heard anything since. Poor Customer Service.

1. Could not track my order from the web site.
2. could not find my order that I placed on the web site
3. Called the help center and they stated I would recieve my order on Tuesday and I recieved it on Friday

I paid for 2 Day delivery ($29), and received the package 2 weeks later - Unacceptable!

The product was great and all as expected. But I felt I got robbed ($29) on 2 Day Delivery service, since it took Two weeks - Same as Ground Shipping delivery!

Tried to reach you for I ordered the wrong watch I ordered a women should have been a man's watch, Tried calling your company but cannot reach anyone to tell me how to send the woman's watch back and switch it out to a man's watch.

Please call Aldo to let him know how to send it back or if you can switch it out. Thank you Nona duron

Cell # *******822 Aldo Duron

Your Customer Service is Horrible and Non Existent. The only thing u have going for his Good pricing, otherwise, U Suck! Very Long Shipping times, Don't Answer phones or emails, don't care about your Good customers, blah, blah.

Understanding the current situation that we are in and can understand the dely in shipping but it's more then frustrating to continisly receive promotional emails but not a email about the status of my order regardless of the price and how much I spent and still haven't received my third item
Love the product I did receive and very happy with that

Very upset they weren't available at the price or even have stock at the Invicta store at university mall in Sarasota Florida. Drove an hour to get there and no cases and would give price that was on website. So misleading. Same with a watch I was going to buy they had and said couldn't Herve me at cost on website. Very disappointed because I like to try things on to see how I like Before I purchase.

I alway prefer Swiss made watches. This is a very nice watch, not to big and a nice addition to my collect. This is my 29th Invicta in my collection

The process to fix my watch took too long. The website 'IWrepair'. Was difficult to maneuver, making it difficult to communicate with people fixing my watch. Even with e-mails, it was difficult to communicate with them.

I paid for 2 day delivery and recieved my order after christmas. I purchased my order on Sunday with 2 day deliverry which means i should have received it on Christmas Eve.

I received it on Friday after Christmas

I just recently received my new watch and I absolutely LOVE IT! Two-tone makes the timepiece look great and it is so unique looking.

The order was damaged the nob on the box was broken off, ihad to gorilla glue it back. I just couldn't be bothered to call about it, the product took forever to get here. I just couldn't be bothered to call and complain, don't have the energy to.

Loved the watches, but didn't like the fann that it was advertised as a diamond watch, but they aren't diamonds, they're crystals... when ordering it gives a discription, description, or when I went ti customer service it showed crystals.I love invicta watches, but I look at that as FALSE advertisement

My wife enjoyed her watch that I got her but the only Thing that I have to say is that when you order on line it takes a while for the product to get To the actual departure point other it arrive at my house with no issues, thank you very much.

At this moment I am fascinated by the quality and products services that Invicta stores has to offer to their customers on a Consistent basis,however for future reference I feel that there can be better adjustments to the shipping cost and shipping time frame,for a better experience.

I wasn't happy about not being able to have my watch sent to my p.o. B.x. I have purchased over 30 Invictas from Evine all sent to my pobx no problem also when I spoke to the customer service rep I didn't like the way she kind of blew me off but I like the watch just fine