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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,296 reviews
+47
How would you rate Invicta Stores?
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Kyle L.
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Very organized and well designed website
May 29, 2020

Very organized and well designed website. It is exciting to hop on and see what kind of sales/promotions are being offered. Delivery was a bit slow on a couple of the watches I ordered but I think that is more on FedEx and the COVID-19.

Date of experience: May 29, 2020
Dayna V.
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My ordering service was great and I was very happy with my items, however the Fed Ex driver did not deliver my package to me BUT to another address and it took me 2days to get it. Thank goodness an honest neighbor called me ( since my phone number was on the box) to advise she had my package.

Date of experience: May 28, 2020
Lydia A.
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Love it invicta has a great selection on the Mickey Mouse products. Price are very reason way below price, plus I love the payment plans they have also great people & a great business wouldnt have my Mickey collection if it was for invicta & their great prices. Keep up the good job A+A+A+A+A+

Date of experience: July 23, 2020
John Z.
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Any other time I've ordered from invicta I've received the product 3 to 4 days later this time it was a day from 14 days I emailed support no response I called a few times and finally got a person that told me when my item was being shipped it arrived the next day

Date of experience: January 17, 2020
Honey B.
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Different item was shipped to me, I ordered Technomarinewhite strap chrono watch, black strap no chrono came. I checked the back of the watch and it has the item number that I ordered. It means the website's item number and photo do not match. I called customer service and was given a return label. Returned item was received today. Hopefully I get the refund asap.
No compensation given for the trouble.

Date of experience: October 28, 2019
Joseph W.
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The only issue was that I attempted to order six of the same type of watch for my groomsmen and I got delivered three and the other three, I was told was out of stock. Now sadly my groomsmen don't match. So that wasn't good

Date of experience: May 7, 2018
Eric D.
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For a 1295 dollar msrp watch you would expect the top of the bezel and the top of the dial face to line up and mine does not. The face is crooked and there are fingerprints on the gold inside and under the glass.

Date of experience: June 1, 2019
Mitchell M.
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I'm a watch collector, and although I have a number of finer mechanical time pieces; Rolex, Breitling, Tag Heuer, etc., I started as a collector of Invicta's at very beginning of my hobby. I have, at this time, over 400 Invicta's, purchased mainly at the Boca Raton store in Town Center, the store in west Miami and your store in Times Square in NY. I have, over the past ten years sent a number in for service and, prior to your stores being able to change batteries, sent in number for this purpose as well. Unfortunately, every time I have sent in a watch to you, it has taken and inordinately long time to get it back. Management needs to look into expediting your services.

Date of experience: August 22, 2020
Wayne F.
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I am wearing the watch now
September 9, 2019

I am wearing the watch now. I checked the time accuracy for a day, then sized the bracelet and put it on. Time is very accurate on this watch. My first Sellita SW500. I need day of week and date on a watch.

Date of experience: September 9, 2019
JOSE P.
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Made my purchase on 4/07/19 and it was not processed until the 17th. And delivered on April 18th and 19th. I will be making my future Invicta purchase at the (Physical) Invicta Stores at the mall instead.

Date of experience: April 21, 2019
Richard M.
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I have good luck ordering from invicta storres but my last order was delivered to the wrong address by fedx after some calls to find out where it was delivered i findly found the package it was kind of a hassle

Date of experience: December 5, 2018
Antoine D.
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Very easy and simplistic
April 19, 2019

Very easy and simplistic. I ordered a Jason Taylor Subaqua Noma VI and it didn't come with a certificate of authenticity. I notified customer service and was informed that they haven't had any certificates of authenticity for several months and that they weren't sure when they would be in.

Date of experience: April 19, 2019
Kristina S.
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I understand COVID was happening, but this was my first time ordering through Invicta and not through a retailer. I was looking to see that my order was actually received and I got a cut and pasted response from the website. Was a little disappointed at the lack of personal response. So I crossed my fingers and hoped I hadn't been scammed. I got my watch probably 10 days later. My husband loved it and have nothing but praise for product quality! Again, however, the customer service response was disappointing.

Date of experience: July 1, 2020
Michael A.
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This is my 3rd purchase, I keep coming back
August 24, 2018

This is my 3rd purchase, I keep coming back. Excellent selection, great pricing and excellent service. I own 3 excellent Invita watch's and adding 2 more, excellent quality and I always get compliments on my watch's

Date of experience: August 24, 2018
Loren S.
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I received my order in good time but just did not like the watch. I e-mailed coustomer service and the got back to verry quick. I have returned my purchase with the mail lable and rma the provider. Looking forward to getting my refund so i can order again. Do you have a catalog or is it only on line? I live in kansas city area,do you have a store close? I wish i could look and touch at a watch to make my decision.

Date of experience: February 14, 2018
Ramon P.
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The actual size is around a 51mm
June 8, 2020

The actual size is around a 51mm. It is "NOT" 58mm dial. It is disappointing they advertise a 58 mm and it is actually a 51mm size. I purchased it because I thought it would be a big watch like my Invicta reserve 58mm. I placed side by side and the product is smaller. Im disappointed, because I am an avid Invicta Collector. Lately it seems Invicta is just producing watches just to produce and the Invicta style is being lost.

Date of experience: June 8, 2020
Brigid S.
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It definitely took longer to receive this shipment compared with previous orders however I also understand the delays due to COVID-19. I had purchased this as a birthday gift and it arrived well after the birthday.

Date of experience: August 21, 2020
Sheila G.
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I had never bought a watch online much less Expesive. But went I visited Invictastores.com I saw the watches, the quality, the price and how easy it was to just use the website. I loved the watches and the price so I decided to give it a try and buy one. Now that I got it, I love love the watch. And I will definitely buy with them again.

Date of experience: July 22, 2020
JOYCE V.
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I'M IN FOREVER LOVE with INVICTA!
July 10, 2020

I'M IN FOREVER LOVE with INVICTA! I love the workmanship and craftsmanship of my watches. I've seen what goes into the making of these timepieces, the story behind the making and the care that they use in their production. As for pricing you get what you pay for and it's worth it! Great Pricing for a great product, ESPECIALLY if you find a sweet deal On sale or Clearance! But no matter your situation these watches are amazing and one of a kind. Buy your first one and I guarantee you'll be hooked for life! Great watches from a great company! Happy Collecting!

Date of experience: July 10, 2020
Larry B.
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II have been purchasing Invicta wristwatches for about 10 years. I like the way they look I like the way they feel and most the time I like the price. I have purchased all my watches after I have seen them and shop HQ this is the first watch I bought directly from from you.

Date of experience: October 21, 2020