Invicta Stores

Shipping notification is lacking, I received one notification that one of the two watches was shipped, and I never did get a second notification for the second watch it just came in the mail and I had no idea when it was arriving.

Fast easy and effective the only downfall that I had is the delivery process is a little confusing other than that I really thought it was very easy and effective to find what I was looking for and then to place my order.

I didn't recieve my product timely. It was shipped over 3 weeks late. I asked for a refund and that's when my product was shipped. Emails were obviously answered automatically because they always said the samething. Phone calls weren't answered.

I ordered a watch for my son's graduation on May 11th. Paid 29 dollars for 2 day delivery. Emailed customer service didn't hear back for over a week. Finally got watch on May 29th and my 29 dollar refund this week in June. Finally got watch and refund but it took way to long.

Customer service could be alot better at branden store in florida you should look at joshua he is the best customer service expert i have seen so far for your company and you should promote him so you company can excel in the future he is why i'm buy more from your company

I couldn't get the code to work with the first watch I wanted so picked a similar one. On shipping product didn't go out for a few days called left a voicemail didn't get a response. Also hard to find what I'm looking for on the website.

Buckle of watch is made of cheap pressed metal, with friction deployment. There is about a 2mm gap between the bracelet and the buckle, which can catch in things. Also the side of the buckle is sharp. If it weren't for this, this would be an excellent watch for the money.

Good experience except for delivery. I ordered the product on July 29th and did not receive the product until August 15th which was after the day I needed to have it. I paid for 5 day shipping and I didn't get it in that time and that disappointed me.

I love this watch! It's very comfortable and the design was 10x better physically than the image on your website. The image did not show the grand Craftsmenship from the side and the colors are bolder. The image was flushed in comparison. Very happy with this rugged style and artistic facing.

I was told it would take 3-5 days for order to ship and it took 3-4 weeks- it was for a birthday gift and was inexcusably late. I would call customer service and was told it would be mailed that night (lie) was even given a tracking number that fed ex didn't get for weeks- I was about to cancel when I finally got it- I have 4 invicta watches but I will never order from uou guys again- shame cuz hubby wanted Superman

Service wasn't pleasant, had a difficult time placing my order, 1. I couldn't used my 30% welcome offered
2. I couldn't used my invicta credit card, just would get accepted, this is a brand new card with a credit limits of 5000. I had to used my paypal account which I didn't want to do.

Store is very easy to use. Only reason I only gave 4 stars is that I can't have the Watch shipped to a PO Box. Where I live I don't have a mailbox as mail gets stolen so I have a PO Box. I have to have the watch shipped to my business which has the mailbox in an alley that risks the package being stolen. I hope the watch ships UPS which is safer for this location.

This was my first purchase, and I am very dissapointed, I call several times by phone, and nobody was able to respond. Even by email. It took more than 3 weeks to recive my order. This will be my last purchase. Jimmy.

Paid for 2 day shipping. They told me because of Covid19 they couldn't do 2 day shipping. But after they took the 29 dollars. Had to sent numerous emails to get the money back. Watches took over a month to be delivered.

I'm new to ordering on line because I have trust issues but this was pretty easy and I pray this watch comes in a timely manner
Update- received his watched on time and he was so happy her shedded a tear lol sssssssssh

I bought this gift as a backup Christmas gift since, at another store, the gift took like 3 weeks to come when I ordered it 2 weeks before Christmas. I was worried it wouldn't be here in time so I went to shop for a watch as a backup gift. Then when I placed my order at invicta I thought it wasn't going to be here in time either, but the shipping was so quick and the watch was beautiful as well as it's packaging

Prices are good. Overall all products but one was good. The one that wasn't was a rosegold ladies watch. It was very difficult reaching customer service. But once I did, they did take care of the issue.