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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,296 reviews
+47
How would you rate Invicta Stores?
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Texas
1 review
0 helpful votes
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Awesome watch
December 31, 2017

Boba fett watch is awesome! I have gotten plenty of compliments on it. Thanks Invicta. May the Force be with You!

Date of experience: December 30, 2017
Ohio
1 review
0 helpful votes
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Perfect watch
December 27, 2017

Love my new watch had to take some Lincs out but overall good time piece iwill be ordering again soon

Date of experience: December 26, 2017
Michigan
1 review
0 helpful votes
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Awesome watch
January 16, 2018

My son is going into aviation science and wanted aviator style watch. He couldn't be happier with his choice.

Date of experience: January 15, 2018
James T.
0 reviews
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I have been trying to return a watch for 3 weeks, without success. Cant get through on phone ( always busy) and no one returns my emails. So, call me please@ *******488 - CST from 9:00pm - 12 am. Thanks!

Date of experience: May 28, 2020
DEAN B.
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I work in a survey governed industry so I didnt want to slam a great company, but I must say its ridiculous that I need to take off work to be home to sign for something that cost me $15 or even $50. My last order was for earrings that cost me $15. Fedex wouldn't let me sign a slip to leave them at my home. Guys its $15...taking off work or having to re-route the fedex delivery to another location and have it delayed further is insane. Do I need to start shipping my orders to my office?

Date of experience: December 18, 2019
Eugene E.
0 reviews
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You were removing watches as I was shopping
June 11, 2019

You were removing watches as I was shopping.
I received the watch and right away it was obvious quality control does not exist with your staff.
The chrono part of the watch was moving the opposite direction backward, it's so obvious it wasn't even looked at before you shipped it.
I like the watch, I just can't trust the process or the people handling the product.
I'm gonna send it back for the same watch. If your people can't check it out before they ship it, just refund me and I'll find another brand who at least checks the product out before it leaves the store.
Terrible and totally uncalled for.

Date of experience: June 11, 2019
Linda P.
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This site was very easy to look for the product and the prices are very reasonable compared to other stores and the cruise ships. My son has not worn a watch for years and his fiancé bought him one for his 40th birthday and it broke so I wanted to replace for him and was very pleased with the price and service

Date of experience: December 19, 2019
Charles C.
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Issue not with order or price
August 16, 2020

Issue not with order or price. Ordered invicta power bank battery. Model IMP923.
Order # ******* 2items. It came with no info on how to charge it; how long it would take; how long it holds charge,etc. I would like printed page of info. Thanks Charles Cotton

Date of experience: August 16, 2020
Salvador P.
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I have been a invicta collecter for more than 20 yrs, i have ordered from your website many times, but they was one time you concell my order after 5 day, your reason,sold out, i hesitate to order from your website. Thanks

Date of experience: February 27, 2019
Frank G.
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The shopping experience is pretty good
July 21, 2018

The shopping experience is pretty good. The only issue is that I could not figure out the difference between invicatwatch.com vs invictastores.com. I wanted to purchase model ******* but could not find it on the website. Please contact me regarding this model

Date of experience: July 21, 2018
PETER F.
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I got the watch but I'm trying to return it because it's too big for my wife but I can't get to talk to anybody I've called and called and all I get is music it's rediculas. I can't believe that you guys expect to keep customers if they can't contact you with issues. I've bought 97 watches and luckily I've not had problems but now I do and I need to talk to somebody anybody about getting a return label and how to get a hold of the repair department. Cal me ASAP at *******383

Date of experience: May 21, 2020
Nancy K.
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I had the same watch for many years, it was my favorite of the many Invicta watches I own. Unfortunately I forgot to take it off, more than once when I went scuba diving, down to 90'. It kept going for about a year or so and then stopped working. I assumed it was the battery but it wasn't and my jeweler said he could take it apart and clean it out for ($125.00) but couldn't guarantee how long it would last. I went on line and found the watch, it doesn't have the blue background that I loved as it was easier to read than my new one with a white background but I absolutely love this watch. I paid less for my new watch than the jeweler's fee for cleaning it and am so happy to have this watch back. Post note: I did purchase one of your beautiful dive watches and love that just as much. Thank you for making such quality and beautiful watches.

Date of experience: June 29, 2018
Salathia R.
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It was quick and easy to look up the watches I wanted and the price was great, but I paid $29.00 for 2 days delivery, and didn't received it until 3 weeks later, when I called customerservice two weeks later the person said that my watch wouldn't be send out until that following Thursday. Even when it was sent out Thursday I still didn't received it until that following Wednesday, If I had known it was going to take up to three weeks to get it to me, I would not have paid the $29.00 two days delivery fee.

Date of experience: August 29, 2020
Michelle V.
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1sr order ( gold/blue) was wrapped great
September 6, 2018

1sr order ( gold/blue) was wrapped great. Had plastics and it was just stunningly beautiful. While the 2nd watch (gold dial) sloppy job. No plastics, And obviously was not a brand new watch! Disappointed.

Date of experience: September 6, 2018
Nury A.
0 reviews
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I don't have any bad comments and I'm very happy every time I buy from this store online looking forward to keep doing business with you, costumer service very helpful thanks and keep the Excellent service!

Date of experience: December 6, 2019
Pierre M.
0 reviews
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You offered "overnight" delivery when in fact it is expedited shipping if I would have realized that my brother would not have his watch on his birthday I would not have chosen "overnight " instead of paying $60 for a service that I will not (did not) receive.

Date of experience: February 20, 2020
Eden M.
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Not very happy with delivery time but I understand delays, hope to get the rest of my orders soon. I don't plan to order any more products untill all my orders are filled, shipped and received. I was not a happy camper when u received a pro diver with the yellow cable that wasn't running and then j received a women's gold tone skull watch missing a piece from the bezel. Still waiting to hear back from customer service and it's been a week that it arrived... Not happy with how long it's taking to hear back from Invicta customer service. I need a replacement or my money back...

Date of experience: May 10, 2020
Miya C.
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Very easy, user friendly!
June 6, 2020

Very easy, user friendly! I never gave a problem finding what I want. The price was exceptional! The delivery time was delayed due to the Covid-19 pandemic, however, I recieved my watch in a timely manner.

Date of experience: June 6, 2020
Deborah L.
0 reviews
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When I recieved my watch it was broken I sent it back to the Hollywood FL address.2 days later with a check for $28.00.I thought I would recieve a new watch,I did recieve conformation that they recieved my watch I sent back.I'm waiting now for news on what will happen next.I hope a new watch.

Date of experience: October 27, 2018
Jim D.
0 reviews
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Invictastores.com is great
March 30, 2019

Invictastores.com is great. Good pricing and good quality Watches. My only comp;aint is that the number of watches they offer is overwhelming. I do not have time to look through the number o watches they offer. I try to choose specific options to narrow the quantity but even then there are too many to view each time I get an offer in my e-mail. Other than that they could not be better.

Date of experience: March 30, 2019