Invicta Stores has a rating of 4.7 stars from 34,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.
I am a big fan of invicta watches and have become a collector. The quality and craftsmanship is outstanding. The designs are creative, functional and progressive. I enjoy the much larger, bold styles (52mm magnum Bolt) and also the elegant classic pieces ( i.e. 47mm Grand Diver automatic.)
I received the incorrect watch the first time I received a delivery. I had planned on wearing my new watch that weekend, so I was pretty disappointed I wouldn't be able to. It took me almost an hour on the phone to first reach customer service, then for them to figure everything out. Then another three days to get my correct order.
The watch itself is beautiful, and I am happy with my order and the quality of it. I love the rose gold and we purchased Disney themed watches to commemorate a family trip.
It would have been nice to have been offered a refund of the extra warranty I paid for as an apology from Invicta.
I tried to buy on fathers day and your system would not allow so i missed the big discount and was purchasing 2 watches.
I love my watch but again i should have received a better price on it cause i should have gotten it with the fathers day discount. But it is ok. I like my watch. I will be purchasing a new lupah for myself. My other is getting dull. The silver does not look good like it used to and i have scratched the crystal.
Your customer service is not really helpful I called 2,3 times wait for almost 1 hour no one answered.
Also your accounting I submitted my sales tax ID along with my ID to adjust the sales tax for both of my orders but no one replied that it's been taken care or not.
I'm returning two of the watches for a refund due to the quality. Model # ******* and #*******. Especially Model# ******* (blue in color), looks very cheap. I'm surprised, I've bought watches from Invcita before and the quality was alway evident. Anyway, the other three watches that I purchased I'm keeping, and I'm very happy with. This hasn't changed my shopping with Invicta. I will always buy my watches from Invicta. I'm a customer for "LIFE"
Haven't received product yet (amid COVID-19), although I'm somewhat understanding. Yet, I've attempted to use code (site30) to no avail. Nonetheless, I still placed the order. Now attempting to cancel and re order using new code (site40) but all attempts to log on are met with errors, conveniently...
Excellent service not my first time purchasing from you guys and won't be the last time and even during the tuff times we are face with covid-19 they were able to make sure my order was at my door just in time for when it was need thank you guys for all your hard work and from me and mine to you and yours thank you for all you guys do and stay healthy!
I love Invicta products and have always been pleased with the product, price, and delivery. I believe this watch had been returned. It wasn't wrapped as normal, and has a scratch on the band release. After wearing it 2 days the watch fell off my wrist while sitting at my desk. The pin that holds the band to the watch case fell out. Luckily I was sitting at a desk so I didn't lose the parts. I reassembled and checked the pin on the opposite side which was also loose. I love the watch; however, I will always be concerned that the pin will come out again.
The watch didnt com packaged like others I have purchased in the past. It didnt come with the plastic protector on the glass face of the watch nor on the back. The watch didnt have the hard plastic barrier between the winder and the watch to stop movement or damage. It just seemed very used without those extras. My fiance really loved the watch, so in the end that's all that mattered.
They shipped the wrong item missed our anniversary due to the misshipment took forever to get someone to help me. Customer service kept giving me a dance and I did not want to dance. Took several phone calls and several times asking to speak to a manager at lest more than 10 to finally talk to one. She finally took care of me. And my husband finally got his gift.
I have always had a easy and comfortable shopping experience with Invicta stores. With Invicta I always get quality merchandise.the watch was more than what I expected.Everybody just copliments my watch on the average twice a day,really.thank you for having a perfect timepiece for my wrist.
Took me some time to get used to the overall processing time.
My orders totaled a 2 week delivery from the time I placed the order.
I did have an issue around the Christmas holiday when I got refunded my money because the item was out of stock and it took 3 weeks for me to receive that information. And I REALLY wanted that watch.
I have a collection of aproximately 40 Invictas the last order the delivery person left it on the ground on the road beside my mailbox in the street cant not trust your delivery partners anymore.I work too hard for my money. Sincerely Michael Lee cell *******860 cant get anyone to pick up at customer sevice
Would not take the discount when I tried to enter it. Tried several times. Then it took almost a month to arive.
I am still waiting o another order I made on 30 June 2020 and I received a verification code 339 558, and no word on when it will be delivered. I know things are slower now, but that doed not mean you can't communicate about delivery. Please let me know when I can expect this order. I have oreered dozens of watches from you and I expect better service.
I ordered three Russian Divers. When they arrived, the one I was anticipating arrival was broken when I opened the case... unfortunately you guys couldn't replace it. I did receive a full refund for it although I'd rather have the watch.
My experience is not always consistent when ordering online. The website can be a little glitchy when paying, so I have to sometimes pay with PayPal Other times i can use my card. And it's not an issue with my card.
This was the 14th Invicta watch that was a gift from my daughter for my birthday. I usually purchase my Invicta watches from Evine. Oh please note that she used my card to make the purchase. So could you change the name on the order to Jerome C Nickerson. Jerica is only 10 yrs old and my wife didn't notice the name until after the purchase was made. Thank you for a very fine time piece.
THIS IS THE 12TH INVICTA WATCH I HAVE PURCHASED FOR MY HUSBAND. EACH TIME HIS IS EXCITED ABOUT THE NEW ONE HE RECEIVED. I WILL ONLY PURCHASE INVICTA WATCHES.
I ordered 2 watches for my twin nephews who will be graduating soon. I received shipping email a couple days after ordering the watches. The same day I received the watches, I wasn't expecting to receive them so fast! Very pleased!
The band is not what I thought I was buying. It is a macrame fabric band and I thought it was silicone or rubber. That is not something my husband can wear to work with a suit. I will be sending back today to exchange or refund if I can't find what I'm looking for on your website.
Suzanne Yi *******359
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.