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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,296 reviews
+47
How would you rate Invicta Stores?
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Felix D.
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Purchasing it was easy
August 16, 2020

Purchasing it was easy.
Delivery on the other hand, was slow and deceving. When you offer delivery in a specific number of days and charge for it, you should deliver. Specially selling product in stock.
This was not the case. Expected delivery in 1 week, not 3+ weeks.

Date of experience: August 16, 2020
Loral K.
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Great!
December 31, 2018

Great! Wanted black face watch but it came up as 'out of stock' so ordered blue. Low and behold 'Invictas Holiday Magic!' - when the watch arrived it was the much desired black face not the blue! It couldn't have been a more perfect Christmas surprise! How did you know how much my husband wanted that 'out of stock' Black Dave?!? Happy New Year All!

Date of experience: December 31, 2018
Craig S.
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I am pleased with the watch
June 6, 2020

I am pleased with the watch. But I was not pleased with it taking so long and when I called to check on the ordering told that they were at limited working this could have corresponded to me and I would have been fine with the delay but I heard nothing until I called

Date of experience: June 6, 2020
Georgia
1 review
0 helpful votes
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I gave you 5 stars because it is easy to order. It is a good quality watch.
I appreciate your prompt delivery. THKS
Outstanding service

Date of experience: September 18, 2017
Gretchka R.
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Order # ******* was received perfectly and quickly however I need help with order # *******. I only received the bracelet, not the watch # *******. I called last Tuesday 12/10/19 and Eduardo notified me that he would be leaving the warehouse between tuesday and wednesday but I still haven't received the traking number.

Date of experience: December 13, 2019
Steven C.
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I recently purchased the Invicta Pro Diver Men's Automatic 53 mm Rose Gold Case Rose Gold Dial (Model *******). After searching the Invicta website, I chose this watch primarily for its styling, case size, and rose gold color. It was on sale at a very reasonable price. I am very happy with my purchase and shipping/delivery were quick.

Date of experience: August 2, 2019
Lori L.
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The original watch I ordered ended up being out of stock and I wasn't informed until I had called a couple times and then had to order a different watch. The customer service girl that helped me pick a different one was great and very helpful and I received the watch within 2 days.

Date of experience: December 22, 2019
Sarai M.
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I was very satisfied with my overall experience, my order arrived A-day early. And I was very pleased with the product, it looks better in person than it did in picture! This is my 1st time ordering online with the company but I have bought a watch preiously in store.

Date of experience: September 30, 2018
Arizona
2 reviews
0 helpful votes
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Awesome, fast, flawless!
January 22, 2018

The watch is beautiful and the customer service outstanding. I will be buying from them again! I couldn't believe how fast I got my order!

Date of experience: January 20, 2018
albert m.
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I couldn't buy the watch I actually wanted, the 9402, it's out of production with no information on when it will be available. Otherwise a good experience.

I like the pro diver. It's larger and a little thicker than I expected, but otherwise a nice watch at a good price.

Date of experience: April 25, 2019
Georgia
1 review
0 helpful votes
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Great Customer Service!
December 7, 2017

This was my 25th Invicta watch. Placing my order was easy as always, I received it a day ahead of the scheduled date. Beautiful watch.

Date of experience: December 6, 2017
Paul I.
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Been looking for this watch for quite a while. Found what I wanted at a great price.

After receiving my watch and adjusting the length of the band it was time to enjoy the look and quality. I wanted a automatic/mechanical watch with year, month, day and date and thls watch is perfect. I've had the watch for a little over a week and so far it's fabulous and problem free. Thanks Invicta for producing a watch that I've been wanting for quite some time.

Date of experience: May 23, 2018
Jamie H.
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I still haven't received my order I placed on 12/24 and called and left on hold for over 50 minutes with no resolution, and emailed about my order a couple times and still didn't get nothing resolved. I am very frustrated on how I haven't received my order yet. Please give me an update or I will be canceling my order. This is terrible customer service.

Date of experience: January 7, 2020
Yvonne S.
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I have wanted one of these watches for sometime and I wanted a rose colored one. When I saw the Angel selections, I saw exactly what I was looking for. Haven't been any place to wear it yet because of the Corona Virus, but when things are back to normal, I will be wearing it.

Date of experience: March 23, 2020
D J.
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Overall my experience was great
July 10, 2020

Overall my experience was great. It was nice and easy to order, a simple process. My only concern would be the time that it took to ship my item. Like most online retailers I got an e-mail confimation when I placed the order and an e-mail once it had shipped, but it just took a while to ship.

Date of experience: July 10, 2020
Sharmaine S.
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My watch didn't ship for several weeks after I ordered it. I didn't get a shipping notification until I sent an email inquiring where my watch was and why I hadn't previously received shipment notification. I don't understand why it took so long to send it out. Once it did ship, I received it in a few days.

Date of experience: September 3, 2020
Allen B.
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I was disappointed as this piece was recycled and not new, This was affirmed by the lack of links on the bracelet I had to remove and the fact that it was not shrink wrapped like other Invicta pieces I bought as new.
Upset as I paid for a complete and brand new watch. Shame on you Invictastores!

Date of experience: July 7, 2018
Ramiro G.
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It was a good experience even though I have to call costumer service because I bough my watch on a weekend and didn't know about the shipment the week after so when I called they just sent my item immediately.

Date of experience: February 1, 2020
Timothy D.
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Great products
May 21, 2020

Great products. Appreciate the quality and price combination.

Still missing 1 item that was lost that Invicta support has YET to resolve and has REFUSED to help with resolution. Very frustrating and disappointing as I love their merchandise and own > 15 Invicta watches and additional items.

Date of experience: May 21, 2020
Julian D.
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I have made numerous attempts to contact you in regards to a bracelet i received for imperious man of war model 1048. I was making an inquiry on the links that connect the bracelet to the case(largest links) which i would think are to be included with the bracelet. Those is the actual pieces i require.

I would appreciate if you can forward those 2 pieces to me as soon as possible

Thank you

Julian Dorville

Date of experience: July 29, 2020