Invicta Stores

It took a little longer than usual but understand the situation, I was trying to contact a costumer service representative to ask some questions but never was available, but the product was excellent i love it and amazing price. Thank you and will keep purchasing more in the future.

I did return the watch. Great looking timepiece, but it seemed to look better on the web-site than on my wrist. As much as I liked it, it just wasn't for me.

However; I did purchase a similar Invicta watch on Amazon (a model which was out of stock on the Invicta-store site.) and it's perfect.

Overall, the style and quality of your timepieces is unequaled within the price-range.

I'm the dad of Darnell. And I'm a big fan of Invitata. I also gave her husband my son in law one of mine. Her watch was a gift from me to her. My name is Charles warren i'm currently wearing model #******* and I have 2 more also

In the future if Invicta Stores advertises a credit card it should let the potential clients know what kind of card they are applying for. I recieved a card with no expiration date to even use it on Invictastores.com. Now I am stuck with a c as rd I can't use because there are zero stores near me

With the delays with the pandemic, I was concerned my daughter's bday gift would be canceled or delayed but was delivered in a pretty quick amount of time and my daughter was thrilled. Thanks for keeping up during this difficult time.

Website crashes multiple times during the payment period. The day after I purchased 2 watches, the site had a sale for 65% off. I was a bit aggravated I bought too early. One of the watches didnt look like what I suspected it would look like in the picture.

I had personal family emergency and tried to change the delivery destination from Florida to my home in Kentucky. Customer Service said that I could not make the change even though it didn't ship for 2 weeks later.
Also, I called Customer Service about 3 times and was on hold for a linng timre.

Long time Invicta fan and collector. Always look forward to the new listings on InvictaStores.com. Some orders ship in a realistic time window, while others take far too long even prior to Covid. The 4 Stars overall reflects the unreasonable processing to actual ship times. I currently have two recent orders in the processing pipeline for two weeks now? That said, I remain a loyal Invicta fan!

Received watch really quick, well protected. Unfortunately, it wasn't working. I called Invicta and the representative was really courteous and helped me by writing down a note so the watch can be inspected. And by sending me a Fedex label so I could return it. But overall, I'm satisfied.

My experience took a while to process. When I contacted customer service the call was disengaged at exactly 4:30 PM midstream of our conversation. I think the practice of disconnecting the call with a service rep because your office shuts down at 4:30PM Sharp! Is disrespectful to the customer.

The shipping came in multiple shipments and took quite a bit of tie to get here. One watch, Invicta Reserve Mens Quartz 51.5mm Stainless Steel, Titanium, Blue Case Silver, Grey, Blue Dial - Model *******, he lock hasp does not secure to the band. It is currently hanging loose.

I was slightly disappointed when I first reviewed the order information. When I was shipping online, I searched "mens brown leather watch. " After looking at the order review, I found that the watch was actually gendered "womens." I became very anxious about the order and almost canceled, but realized that it may've been unisex. It would be nice if you could make sure that the labels are consistent with the search terms.

Everything went smooth with ordering. However, I went into panick mode when I saw that my delivery would not arrive in 2 days as I thought. (I planned to receive my package in time for my husband's birthday.) I contacted Customer Service about my concerns. I am not sure if Customer Service resolved the issue or not. But, the package arrived on time!
I am very thankful all turned out well!

The wait times for the item to ship are the worst. People are leaving Invictastore and going elsewhere. Having placed an order only to wait over a month only to have your $$$ refunded because its out of stock..

Received a broken watch, contacted customer service for a return Authorizatio, received a shipping Label. I then explained that it was for a defective watch and I did not want to be charged for return shipping... received a response asking me what was wrong with the watch... I explained and have yet to hear anything else from Invicta Stores Customer Service.

Really good website. Very easy to navigate. Ordering is quick and simple. Thank you! UPDATE - I initially received the wrong watch but customer service was absolutely wonderful in sending the correct watch. I was very pleased. Thank you, InvictaStores!