Placed an order for 200 A5 presentation folders. The order arrived on time however almost half the items were damaged beyond the point of use. Ths items had not been banned or shrink wrapped, just dumped into a large box and shipped. I think my order was outsourced by InstantPrint to another company as the packaging/quality was so poor. I was finally offered a refund on the damaged items only after 7 emails back and forth. Terrible quality and no real support. I am professional designer who uses online printers every week, I certainly wont be using instant print again.

I have designed and bought business cards twice through this website, and have been fully happy both times. I've ordered from two other companies and this one is the best. Lovely and clear, and sent by DPD so I can use the app to see exactly when it's arriving.

First experience was very good. However, the second one was terrible. Confusing while approving the layouts, delivery date promised not honoured, menus printed in the wrong size and very poor quality. And to top up a terrible customer service if you can call it that. Extremely disappoint with level of service. Used to be good but now it's very bad. Do not surprise by the tons of daily discount vouchers sebt by email and website promos... Just lost £50 and being a small and independent business it really represents a lot. Hope you don't have the same bad experience. Rather don't try

WHAT A SHAM. The whole company is a sham. Total BS with all the excuses they give you for the poor printing that they send you. They try to give you excuses that they think you dont technically understand. The customer advisor '* is working for a company that has such bad reviews. Shame on him. The only stupid thing i did was not looking at the reviews before i used them. STAY AWAY FROM THIS COMPANY AND DONT USE THEM IS MY OPINION

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