Placed an order for 200 A5 presentation folders. The order arrived on time however almost half the items were damaged beyond the point of use. Ths items had not been banned or shrink wrapped, just dumped into a large box and shipped. I think my order was outsourced by InstantPrint to another company as the packaging/quality was so poor. I was finally offered a refund on the damaged items only after 7 emails back and forth. Terrible quality and no real support. I am professional designer who uses online printers every week, I certainly wont be using instant print again.