InstantCheckmate

I subscribed to this service without first checking it out. My bad. Like the other reviews said, information is less than you can get yourself by just doing your own internet scan. They did not even have current addresses for the few people I checked on. After having the service less than 12 hours I called them this morning to cancel and get a refund. At first I was told that was done on a case by case basis. After listing my complaints I was told I could get 1/2 my money back and still have the service for 3 months. After asking to talk to someone else since that was not acceptable by me, the rep, Terri, said she would give me a full "courtesy" refund of $44.58 and that it would be 3 to 5 days. She also said I would get a confirmation email although that has not happened yet but it has only been 20 minutes since I got off the phone with her.

I needed to search for a single person. After that search I searched myself. It missed so much in regards to professional licenses and DEA license, firearm license, etc. In addition, even with an exact location and birthdate, almost half of the data was incorrect. It is a useless product unless it is free in which case it may help the general public in some cases. Complete waste of money.

Re: Polite and provided requested service to cancel subscription

I used checkmate only once, satisfied and forgot that I had a monthly charge. When I received the email invoice and called them, they instantly satisfied my request to unsubscribe.

I decided it would be fun and interesting to do a background check on myself. What A Waste Of Money! They had my birth month wrong, They had an address listed that I have never lived at or even heard of. The person in the picture they said was me definitely was not. I don't even know who that person was! There were other bits of false information listed. Even though I had just paid for the report, I found out I would have to pay further monies for the "good stuff". What is that even suppose to mean? I cancelled the service immediately and in disgust. I would NEVER recommend wasting money on this site!

Reading through these reviews, I see that I am not alone with in experience with not being able to get my personal information off of this website. I followed the opt out instructions exactly but my information still shows up as a result on this website when I google my name. Yet when I go directly to the website and search my name no results show up. I have even emailed their customer support at least 4 times with the link to my information and a screenshot asking them to remove it and I've gotten no response whatsoever. This company is clearly not following the laws for letting people opt their information off of their website. I was easily able to get my information off of every other website I found it on, except for Instant Checkmate. Their opt out process is completely fraudulent! This is causing me a lot of stress. There are so many of us who have tried unsuccessfully to get our information off with no success, maybe a class action lawsuit is in order.

DON'T DO IT! You are misled from the very start. You won't see any information unless you pay for it. By signing up, you agree to automatically renew. Good luck with trying to cancel.

Your are required to provide personal information along the way only to find out that they will gladly take your information but you won't get anything back unless you sign up and pay for the ongoing service. Even the $1 special offer still authorizes them to bill you monthly automatically.

I wish I could have rated it as "0" stars.

This site readily found names, birth and death dates. It also shows astrological signs (just what the user needs!). This site did not show my own pilot's license. It did not show the concealed firearms permit of another individual. It did correctly show the DEA number of a long resident local MD, but it did not show his marriage or divorce. Why? I could not find anything whatsoever that I could not better find on the free sites. If this site were to provide a 30 day trial period and 100% money back guarantee to those dissatisfied customers like myself, that would be ok. In this case a customer rep by telephone agreed to refund $11.43 of the $22.86 paid to my credit card. That appeared to be policy and nothing special. With what this site currently offers, How does one characterize an information site which does not have available what it claims to have? Most would consider it to be a scam.

I agree with the other (one star) reviews. But I also got hit with a recurring automatic deduction! For five months! Shame on me for not catching it sooner, but when I signed up it said "one-time" fee so it never crossed my mind to check my bank account. The customer rep person said they do not offer a one-time option. That's not true -- at least not the case when I signed up end of last year. I would never (ever) have set up a recurring service -- because I don't need or want it! This is a bad bad place.

A very professional presentation to get you to sign up telling you get everything with your "membership" but find out later each reports costs $19.95! Give you the "premium" membership instead of standard membership so how would you suspect a scam?
Initial report on myself was sparse on info and inaccurate on most of what they "found" was on google. Hopefully victims used Paypal so they can easily cancel the subscription and get a refund.

We put Accurate information in and found absolutely no new information that we were looking for. We put the same information on fastpeople.com and US phone people.com and melissa.com and go way more information from those websites. Instant checkmate is a scam scam scam I had it for two hours and they will not return my money bother with this they probably just want to collect information.

I wanted to make sure that all my information is correct. Places I've lived are correct. Since my personal information (identity) has been hacked, I didn't want to find out that I lived somewhere else that I've never been to. My last known address in Colorado is correct since I've been off grid since 2017. I will definitely use your app again. Thank you for giving me some comfort.