From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
I searched a name, was forced to sign up for an account, charged $3.95 and still could not open report. Now, I am searching for that person again!
Thorough, and descriptive. I actually felt, and saw this site's 100% effort put forth to give me accurate results.
Very easy access so far. I haven't seen the report yet.
So far so good. We'll see how good it is in a moment.
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Haven't really done anything yet other than enter my information so I'll let you know!
An exhaustive list of reasons for wanting a report? Why
So far the process is quick but I have not open the actual report. I will be able to determine the overall experience once I see the report -if the information is vague or unclear.
It did not give me the information it said would be provided. This is misleading
I'm just excited to find out some info. People seem to be so fake and so full of lies these days.
It has been very good so far. But I would also like to know the cancellation process. As I do not plan on this being an ongoing project. Thank you.
Sign in process lost information that I provided for search
I just logged on and it is way to early to look for a positive or negative opinion.
Have been asked to enter information for my search over, and over, and over. But results are not given. Have receipt of payment, but I'm being asked to pay again. Not impressed at all.
I spent 5 minutes compiling a report, paid and then I was brought to a page that said 'no reports'... what's up with that? I have to start over?
So far I don't know if we had success finding the right info.
I had to log in 2 times something went wrong, don't know why
Wanted to know yesterday on info not 2 questions later
I need the info I paid for before providing an accurate assessment of my experience.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members