From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
Great to have the info
Good
Hi Alexys,
We greatly appreciate your feedback, and we're happy that you were satisfied with the service we have provided. Please don't hesitate to refer us to your friends who will need the services we offer.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com
No option for single report.
Hi Christian,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you.
Please know that on our checkout page, the terms and conditions of the purchase, along with a detailed summary of the selected package, are provided and must be approved/acknowledged for the purchase to be completed.
We can schedule a call the soonest you are free for more clarifications, or you can reach out to us via email at customerrelations@infotracer.com. Rest assured, we're here to help you.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com
Ok
Hi Mike,
Thank you for the 5 stars! We appreciate you taking the time to give us a rating. If there's anything we can help you with, please don't hesitate to give us a call or send an email to customerrelations@infotracer.com.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com
Hdhdh
Hi Bryce,
Thank you for your review. We would love to hear more about your experience, and we can use your valuable feedback to deliver an even better experience next time!
Please reach out to our Customer Relations Team at customerrelations@infotracer.com with any further comments or suggestions you wish to share.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com
Bouncy, all over the place and not clear what just transpired or what would happen with the information Requested at first glance
Hi Ken,
Thank you for sharing your thoughts, and we apologize for any inconvenience. We will use your valuable feedback to deliver an even better experience next time!
We see that you haven't used your 7-Day Unlimited Search Access to run searches in our member's area. Please reach out to us at customerrelations@infotracer.com. We will be glad to assist you.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com
Exellect
Hi Timothy,
Thank you for the excellent review! We are pleased that you appreciate the work we put in to serve you. It inspires us to do our best always.
If you want to share any comments or suggestions, please feel free to reach us at customerrelations@infotracer.com at your most convenient time.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com
Ok
Hi Amy,
Thank you for taking the time to give us a review. We're happy that you're satisfied with the service. If you need further assistance, please do not hesitate to contact us at your most convenient time.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com
Good
Hi Christi,
We're happy to hear that you're satisfied with the service. We appreciate your time to give us a rating.
Have a good and safe day ahead!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
It was ok
Hi Lonnie,
Thank you for your review. We would love to hear more about your experience, and we can use your valuable feedback to deliver an even better experience next time!
Please reach out to our Customer Relations Team at customerrelations@infotracer.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our business!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
So far so good
Hi Ralph,
We're happy to hear that you find our services good so far. In case you need assistance, most especially with your searches, please don't hesitate to give us a call or send an email at customerrelations@infotracer.com.
Have a nice day ahead!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
Everything is fine.
Hi Merrill,
It's good to hear that you have a nice experience so far. In case you need assistance in your searches, please don't hesitate to call us or send us an email at customerrelations@infotracer.com.
Have a great day ahead, and stay safe!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
Awesome
Hi Tiffany,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time.
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
Awesome and good site
Hi Que,
Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience, and the whole team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a lovely day ahead!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
Nicely organized!
Hi Peter,
We're happy to hear that you find our site organized and easy to use. If you need assistance, especially with your searches, please don't hesitate to give us a call between 9 AM - 5 PM EST or send us an email at customerrelations@infotracer.com.
Have an amazing day ahead, and stay healthy!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
Na
Hi Tammie,
Thank you for your review. We would love to hear more about your experience. Your business means a lot to us, so please don’t hesitate to reach out to us at customerrelations@infotracer.com at your most convenient time if you ever have additional feedback. We look forward to assisting you with any of your concerns.
Have a great day ahead!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
K
Hi Gregory,
Thank you for your review. We would love to hear more about your experience, and we can use your valuable feedback to deliver an even better experience next time!
Please reach out to our Customer Relations Team at customerrelations@infotracer.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our business!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
Spoke with representative on the phone; very honest and helpful!
Hi Joni,
Thank you so much for your kind words! We make sure that when customers call in, they are well-taken cared of.
Please don't hesitate to call or send us an email if you need assistance, especially with your searches. Have a great day ahead, and stay safe!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
No information has been provided for advertised reverse email lookup
Hi Martin,
We sincerely apologize if you could not find any information on the email address you were searching for. We've also tried searching for it on our end and were not able to get any results. This may happen if the email address is under any of the following conditions:
(1) is a dummy/system generated email;
(2) has been added to the Do Not Email List;
(3) has been purposely removed for privacy, confidentiality, and security reasons by an individual or by the state.
Since this is the only information you were trying to search for but could not get any results, I went ahead and processed a refund of $3.95. Please expect this to reflect on your account within 3 to 5 business days. Since a refund was processed, your account was disabled, and your email address was removed from our mailing list.
If there's anything else we can help with, please don't hesitate to send us an email at customerrelations@infotracer.com. Have a great day ahead!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
I tried paying w/ my paypal a/c and was rejected. I am mightily displeased. Period!
Hi Kathleen,
We sincerely apologize if you had a hard time signing up for an account using PayPal. We'd love to hear more from you. If you want, we can schedule a call or send us an email at customerrelations@infotracer.com.
We look forward to hearing from you. Have an amazing day ahead!
Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Earl,
Thank you for the excellent review. We are thrilled that you appreciate the information provided to you from the site.
If you have any comments or feedback you want to share, please reach us at customerrelations@infotracer.com.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com