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InfotracerReviews 29,064

3.1

From the business

Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!


infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
663
returns
43
This company responds to reviews on average within 1 day
Colorado
1 review
0 helpful votes
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5 total stars if you can find what I am looking for, we shall see.

Date of experience: March 6, 2021
Lovely O. — Infotracer Rep
over a year old

Hi Stephany,

Thank you for taking the time to give us a rating. We hope you were able to find the information you needed. If not, please don't hesitate to give us a call or send an email to customerrelations@infotracer.com. Rest assured, we're here for you.

Have a nice day ahead!

Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315

Florida
1 review
0 helpful votes
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Seems legit and spells out how to cancel if so desired

Date of experience: March 5, 2021
Lovely O. — Infotracer Rep
over a year old

Hi Alan,

Thank you for this excellent review! We're happy that you're satisfied with the site and service. We've checked your account and can see you have until March 12,2021, to use the service. We hope that you make the most out of it.

If you need assistance, especially with your searches, please don't hesitate to send us an email at customerrelations@infotracer.com or call us at +1 833-922-2315 between 9 AM to 5 PM.

Have a nice day ahead!

Sincerely,
Belle
Customer Relations Officer
www.infotracer.com
+1 833-922-2315

Georgia
1 review
0 helpful votes
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I fast and accurate
March 5, 2021

I fast and accurate

Date of experience: March 5, 2021
Lana A. — Infotracer Rep
over a year old

Hi Antonio,

Thank you for the excellent review! We are glad you find the service fast and efficient.

You may reach us at customerrelations@infotracer.com or call +1 (833) 922-2315 if you have other concerns. Thank you.

Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com

Florida
1 review
0 helpful votes
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Good
March 5, 2021

Good

Date of experience: March 5, 2021
Lana A. — Infotracer Rep
over a year old

Hi Mary,

We’re glad to hear that you found the service good!

Your business means a lot to us, so please don’t hesitate to reach out at customerrelations@infotracer.com at your most convenient time if you ever have additional feedback. We look forward to assisting you with your concerns.

Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com

Missouri
1 review
0 helpful votes
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Yes
March 5, 2021

Yes

Date of experience: March 5, 2021
Lana A. — Infotracer Rep
over a year old

Hi Heather,

Thank you for your high rating! This means a lot to us. If you need further assistance, or if you would like to share more comments and feedback, please don't hesitate to email us at customerrelations@infotracer.com.

Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com

Georgia
1 review
0 helpful votes
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Ggfgh
March 5, 2021

Ggfgh

Date of experience: March 4, 2021
Lana A. — Infotracer Rep
over a year old

Hi Tommie,

Thank you for your review. We would love to hear more about your experience, and we can use your valuable feedback to deliver an even better experience next time!

Please reach out to our Customer Relations Team at customerrelations@infotracer.com with any further comments or suggestions you wish to share.

Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com

Georgia
1 review
0 helpful votes
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So far so good I have a did a search I Exploring my options

Date of experience: March 4, 2021
Lana A. — Infotracer Rep
over a year old

Hi Willie,

Thank you for the positive feedback. We are optimistic that as you continue to use the site, you will find it more useful. We see you had your subscription canceled and still have access until the 10th of March.

If you have any questions, comments, or suggestions, please feel free to reach us at customerrelations@infotracer.com.

Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com

Michigan
1 review
0 helpful votes
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Great
March 5, 2021

Great

Date of experience: March 4, 2021
Lana A. — Infotracer Rep
over a year old

Hi Kim,

Thanks for the fantastic review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you need further assistance, please do not hesitate to contact us at your most convenient time.

Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com

Colorado
1 review
0 helpful votes
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Good services
March 5, 2021

Good services

Date of experience: March 4, 2021
Lana A. — Infotracer Rep
over a year old

Hi Gilbert,

Thank you for the fantastic review! We highly appreciate we were able to hit your expectations. As you continue with the service, we are optimistic that you will find it very useful.

If you have any questions, clarifications, or suggestions, please feel free to reach us at customerrelations@infotracer.com.

Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com

Texas
1 review
0 helpful votes
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Good
March 5, 2021

Good

Date of experience: March 4, 2021
Lana A. — Infotracer Rep
over a year old

Hi Tanisha,

We're happy to hear that you're satisfied with the service. We appreciate your time to give us a rating.

Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com

New York
1 review
0 helpful votes
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Thumbs up
March 5, 2021

Thumbs up

Date of experience: March 4, 2021
Lana A. — Infotracer Rep
over a year old

Hi Nate,

It's good to hear that you have a pleasant experience. In case you need assistance in your searches, please don't hesitate to call us or send us an email at customerrelations@infotracer.com.

Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com

Minnesota
1 review
0 helpful votes
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Great service!
March 5, 2021

Great service!

Date of experience: March 4, 2021
Lana A. — Infotracer Rep
over a year old

Hi Traneda,

Thanks for the fantastic review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you need further assistance, please do not hesitate to contact us at customerrelations@infotracer.com at your most convenient time.

Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com

Georgia
1 review
0 helpful votes
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Seems to work so far
March 5, 2021

Seems to work so far.

Date of experience: March 4, 2021
Lana A. — Infotracer Rep
over a year old

Hi David,

We're happy to hear that you find our services good so far. We see that your account is active and will renew on April 5th. In case you need assistance, most especially with your searches, please don't hesitate to give us a call or send an email at customerrelations@infotracer.com.

Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com

Colorado
1 review
0 helpful votes
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Quick and Easy
March 5, 2021

Quick and Easy

Date of experience: March 4, 2021
Lana A. — Infotracer Rep
over a year old

Hi Shannon,

Thank you for the fantastic review. We are pleased that you find the reports quick and easy to access, and we hope you continue to enjoy the service as you use the site.

If you have any questions, clarifications, or suggestions, please reach us at customerrelations@infotracer.com.

Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com

Missouri
1 review
0 helpful votes
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Ok
March 5, 2021

Ok

Date of experience: March 4, 2021
Lana A. — Infotracer Rep
over a year old

Hi Janet,

Thank you for taking the time to give us a rating. We're happy that you're satisfied with the service. If you need further assistance, please do not hesitate to contact us at your most convenient time.

Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com

Kentucky
1 review
0 helpful votes
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So far ok
March 5, 2021

So far ok

Date of experience: March 4, 2021
Lana A. — Infotracer Rep
over a year old

Hi Jason,

It's good to hear that you have a nice experience so far. In case you need assistance in your searches, please don't hesitate to call us or send us an email at customerrelations@infotracer.com.

Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com

Canada
1 review
0 helpful votes
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NonononK
March 5, 2021

Uhhikgfrnk

Date of experience: March 4, 2021
Lana A. — Infotracer Rep
over a year old

Hi Rion,

Thanks for taking the time to give us a rating. We would love to hear how your searches worked for you. Were you able to find the information you needed? Your business means a lot to us, so please don’t hesitate to reach out to us at customerrelations@infotracer.com at your most convenient time if you ever have additional feedback. We look forward to assisting you with any of your concerns.

Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com

South Carolina
1 review
0 helpful votes
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Good
March 5, 2021

Good

Date of experience: March 4, 2021
Lana A. — Infotracer Rep
over a year old

Hi Elaine,

Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience, and the whole team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

If you need further assistance, please do not hesitate to contact us at your most convenient time.

Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com

Alaska
1 review
0 helpful votes
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To early to ok tell
March 5, 2021

To early to ok tell

Date of experience: March 4, 2021
Lana A. — Infotracer Rep
over a year old

Hi Joshua,

We appreciate your review! By this time, we are optimistic that you have run searches on the site and have experienced what the service has to offer. We want to hear more about your feedback, comments, or suggestions.

Please feel free to give us a call or send an email to customerrelations@infotracer.com. We hope to hear from you! Have a great day ahead!

Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com

Washington
1 review
0 helpful votes
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Sofar so good
March 5, 2021

Sofar so good

Date of experience: March 4, 2021
Lana A. — Infotracer Rep
over a year old

Hi Virginia,

We thank you for the 5 stars! We sincerely appreciate you taking the time to give us a rating. In case you need assistance, most especially with your searches, please don't hesitate to give us a call or send an email at customerrelations@infotracer.com.

Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.infotracer.com