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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Didn't even give the name of who the car is under.
Didn't show me what I was looking for so I can't use this site
Hello Jillian,
Thank you for taking the time to give us a review. Upon checking, I can see that you've already reached out to customer service, and we sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
Rest assured, we will be improving our services and become better in the future. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
El informe premium es muy bueno y muy completo puede revisar la informacion del carro
Hello Alex,
Your review is highly appreciated! We are happy that you are satisfied with the service. We hope that you will also recommend us to others. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a lovely day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hello Peggy,
Thank you for taking the time to give us a review. We're happy that we were able to provide information. We hope that you will also recommend us to others. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I know this person has a long record in Indiana and your system to include felonies. She is currently sitting jail and your system can't find her?
Hi Venda,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It's good but could be better. There are some minor adjustments that need to be made and going around in circles can get a little frustrating but other than that I found what I was looking for.
Hello Anahi,
Thank you for taking the time to leave us a review. We’re glad to hear that you found the information you were looking for. Your business means a lot to us, so if you ever have additional feedback, please don’t hesitate to contact us at askinfotracer@infotracer.com at your most convenient time.
We look forward to assisting you with any of your concerns. Have a great day ahead!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
My experience was good and outcome desired was completed in a timely manor.
Hi Darrell,
We're happy that you had a great experience with our service. We hope that you will also recommend us to others. Upon checking, I can see that you've reached out to customer service, and we can confirm that your account is canceled and a refund was processed. Please expect the funds to reflect in 3 to 5 business days. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I know he had accounts at banks and at brokers firms
Hi Michael,
We appreciate your feedback and are sorry to hear that you were unable to find the information on our site. Please be advised that we cannot check bank account information due to privacy and confidentiality. Nonetheless, we can check on publicly available information such as Property Value, Assessed Value, Tax Amount, and Mortgage Details.
We also would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Old outdated info inaccurate waste of money want my money back asap
Hello Joshua,
We appreciate your feedback, and we're sorry to hear that you received outdated information. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
This site lists that they can provide marriage and divorce information. They lie. They don't give any info other than what you already know. Don't wast your time. I was prepared to buy a monthly subscription but apparently this company is so desperate for 2.95 they use bait and switch tactics.
Hi Brenda,
Thank you for leaving us your review, and we're sorry to hear that you could not find the information on our site. We source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
We also want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Great website I recommend this website to everyone
Hello Kalebh,
Your review is highly appreciated, and thank you for your recommendation! We are happy that you are satisfied with the service. We always value our customers’ experiences and satisfaction, and your review makes us want to work harder.
If you need anything else, please do not hesitate to contact us at your most convenient time. Have a lovely day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
When I initially searched, the information I needed populated. Then a prompt said to view the full report I'd have to pay. I paid and once I tried to generate the report, I was met with a message that said "no information available". What a crock of Sh! T and waste of money.
Hi Alvin,
Thank you for taking the time to give us a review. We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
Upon checking, I can see that you have already reached out to customer service. And we have provided you with a refund. Please expect the funds to reflect in 3 to 5 business days. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
She was helpful and respectful person so I really appreciated her and thankful
Hi Kadar,
Thank you for leaving us an excellent review! We are happy that you are satisfied with the assistance you received. We work hard to meet expectations like yours, and we’re glad we succeeded.
If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I feel like I was baited in to purchase a report that was to have certain information. After subscribing, the report and the Premium report did not have the information stated.
Hello Michael,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It is completely ridculous that you people try to charge more for a "premium" report. That should be made clear up front. Because your standard reports really hAd so much info missing that i already knew. It was a waste of time and money
Hello Judy,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need at no additional cost.
If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I had three reports before I paid and after I it made me start again. When he lived in Las Vegas is coming up and the three from the beginning are from Arizona. I'm really not happy would like a refund if at all possible becuz I was not given the reports I wanted.
Hi Marie,
I'm sorry about what happened. I've reviewed your account and can see that you were having difficulty with your searches. I would love to help you get the information you need at no additional cost. Please give me a call or send an email to askinfotracer@infotracer.com. Rest assured, I'm here to help.
I look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
So far I have found a bunch of useless info like vehicle accidents which I think you can just use carfox for. I am trying to serve someone and dont have and it might be in the premium report but its very unclear if that info is included in the report or not. All its showing is Much more but no indication on what is included in the much more
Hello Alex,
We're sorry that you're not satisfied with the report you received. Allow us to help you further. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Complete ripoff. I looked up someone I know for a fact was arrested TWICE this year and this bogus system shows zero arrests. Don't use this company.
Hello James,
We're sorry to hear that you were unable to find the information on our site. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.
Upon checking, I can see that you've reached out to customer service and we have provided you with a refund. Please expect the funds to reflect in 3 to 5 business days. If you need further assistance, please don't hesitate to let us know. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The info provided is the same info provided for free county site, no more pertinent info!
Hi James,
We appreciate your feedback, and we’re sorry to hear that you were not satisfied with the report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Satisfying Results with 2 searches for dating safety
Hello Diana,
Your review is highly appreciated! We are happy that you are satisfied with the service. We hope that you will also recommend us to others. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a lovely day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Taylor,
Thank you for taking the time to give us a review. Upon checking, I can see that you've already reached out to customer service, and we sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315