I ordered a sari and dress for my daughter. The custom made blouse for the sari was 6 inches too small. I contacted the company and they offered to remake. When i reached back out a month later, they said there was a fabric issue and the blouse could not be remade and they did not offer a refund. The blouse on the dress for my daughter was too small so I requested a larger size. I received the larger sized blouse but the skirt was now 6 inches too long. Again, shipped a month later than the original order. The company offered a website credit, but I asked for a full refund as I had followed their return policy. They asked me to ship all items back, which was fine but also difficult since it had to go through DHL and there were a total of 2 orders and I needed a new box. I reordered items from a different website and now am in jeopardy of having nothing to wear because of the delay from Indian Wedding Saree. I am also still waiting on a refund. They report it will be issued when the item is received, but I have no idea when that will be. My mother also ordered a sari with a custom made blouse which was not sized correctly. I would not recommend ordering from this website.
Product and material shown in picture does not match with the actual product. Quality is not good. Will not buy again.
Hello Supninder K.
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
“Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The stiched dress came out gorgeous and exactly as pictured!
It fits my 37 week pregnant body and looks ravishing... I am really happy with the product, delivery and customer care :)
Ordered a white-green lehenga. It was of low quality and looked disappointing. Kept the underskirt and threw the rest. Returning it would have cost too much. Not ordering at this site again.
Dear Customer,
Thank you for reaching out to us.
We sincerely apologize that we failed to meet your expectations this time.
We sell genuine and high quality products only.
If there was some issues you may have return it for an exchange/refund.
We have your order number and we promise we will get this resolved soon.
We basically do not deliver this kind of service.
Hope you will give us an another chance to serve you better.
Thanks
Team-IndianWeddingSaree.com
Pinging them for the items you purchased! It will never delivered on time. Still I am awaiting for the items. There is no need of purchasing if you are not getting those on your special day...
Hello Anindita D,
We sincerely apologize for the inconvenience caused to you. We really do not want our customer to go through such experiences.
We are unable to trace your order details with your name.
It will be helpful to us if you can provide us correct order id or registered email id with us to resolve your issue.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Great quality and fit. I was shocked at how good it was based on the price.it was bought as a gift for my niece to attend a wedding and she was quite pleased with this item
Ryan, Thank you for your valuable review.
It is our pleasure to serve customer such as yourself.
Stay tuned:)
Thanks
Team-IndianWeddingSaree.com
It was an great experience to order on line and I'm very grateful for the service that you provide. I hope I continue to do business with you in future.
Thank you.
Hello Ramilaben M,
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
What I purchased did not match the description or look like the images shown. I had asked the seller to show me how it it looks prior to shipping and my request was ignored. Do not recommend at all.
The service was thorough and responsive. I am a tall lanky type and the stock make items would not have worked! My measurements were taken and the stitching done to measure
Hello Mike R.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Wow! Wow! Wow! What a beautifully made outfit. Fits me perfectly. Excellent service. Prompt delivery. I wouldn't hesitate to recommend and I will be placing another order very soon! Thank you!
Hello Sarah R,
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Amazing quality and service. Prepared everything in timely fashion and sent on urgent request. Kept updated on order status via watsapp. I highly recommend them
Hello Mishal S.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Took 3weeks after ordering from someone to reach out to let me know i have to pay more for plus size
Hello Andrea R.
“We are so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.”
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
My outfits were of exceptional quality. Advice to other customers please make sure to make note of the estimated shipping date so you can order in advance.
I received my dresses ordered today.
I was so excited and was eagerly waiting for my dresses I should say.
Dress -
They were as exactly as the dress, I ordered.
I mean it is so so true to the picture. Same color / said fabric / same description.
The dress was for a wedding. And its lavish and beautiful enough for the event.
No regrets.
Delivery window -
I was given 3-4 weeks delivery window from the time I placed the order.
Needless to say it arrived promptly. I placed the order mid Jan 2021 and received it on the 8 th Feb. I was provided product updates n shipping information with tracking details throughout.
Customer service -
I contacted the sales team via what's app chat and email.
They were very prompt and courteous in responding.
And all the doubts and clarification were cleared by the team.
I was so afraid to purchase online with all the scams that we hear
When it comes to online shopping.
But Indian Wedding Saree is credible and
Reliable for ur shopping needs.
No regrets and so much value for our hard earned money.
Kudos to the team behind this.
Hello Fathima I.
We appreciate your kind praise & hope to serve you again soon for your next order!.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com
Bought a sherwani of size 42 and was given 46 size and customer care was irresponsible and careless
All they want is money and order to be placed
Never delivers on time and gives all stupid reasons. Giving a wrong size is primary issue about any clothing related stuff and they run a business with no basics
PLEASE DON'T BUY FROM THESE GUYS
No package delivered
No refund:(
I'm supposed to add fifty characters but I don't know what else to say but it's been about a month and I don't have anything here I didn't even get an email about it
Quite unhappy
Hello Alexis M.
We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.
We would be happy to assist you. We have re-arranged the delivery schedule & now the order is delivered to you.
Thank you for your time, and we hope that you will continue to shop with us in the future.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I was very pleased with their outfits and their timely manner with customer services and delivery. The garments were made perfectly very nice sawn just as shown on website. Highly recommended!
Hello Rachel,
We are happy that you liked our services. We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Vishal Sharma
reviews@indianweddingsaree.com
IndianWeddingSaree.com
My grandma ordered these dresses for my sister and I and we love them! Look how pretty! The material is great and the design is so beautiful. They're magical to wear, we love them!
Hello Niranjana P.
We are happy that you liked our services. We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com
Didn't get actually on the pic, No picko on the side of the sawl and side of the kurtha has very uncomfortable when you wear, Salwar has also not finished buttom part overall waste of money completely not satisfied
Excellent experience and quality. Will recommend if you need good quality and cost of sarees.
Hello T A.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Overview
The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
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- Jaipur, Rajasthan, India
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kristin R,
We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.
As per the mutual discussion over the email the refund is processed & the receipt is shared on your registered email id with us.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com