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IndiaMARTReviews 393

1.6
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IndiaMART Reviews Summary

IndiaMART has a rating of 1.6 stars from 393 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IndiaMART most frequently mention customer service, fraud company and western union. IndiaMART ranks 577th among Marketplace sites.

service
132
value
127
shipping
117
returns
104
quality
115
This company does not typically respond to reviews
Canada
1 review
4 helpful votes
Follow Louise H.
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I paid scammers keshavdas & sons who advertise on scammers host indiamart 13,000 INR for sotret on 7th December 2024. The sotret taste and effects are dissimilar to isotretinoin. I sent the sotret to an independent laboratory for analysis who confirmed it is fake. Despite the indubitable evidence, navin from keshavdas denies this, maintaining sotret packaging is original (medicine is unimportant). The public who purchase from keshavdas are easily deceived with a placebo effect who have not conducted a laboratory analysis. I complained to indiamart sending them the entire communication of 74 emails, but representative mani states I provided no evidence, which undoubtedly is a deliberate rebuff to protect their scammers. Mani refuses to answer any of my questions. Sun pharma who manufacture sotret, have refused to acknowledge its authenticity since January 2025. If sotret was authentic, sun pharma would have confirmed it.

+7
Date of experience: December 7, 2024
India
1 review
0 helpful votes
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Indiamart will not hear your voice after you give them your hard earned money. Their customer care executives are also like pre recorded robots, they dont work on your complaints.

Date of experience: February 20, 2025
Georgia
1 review
0 helpful votes
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Scammers!
February 8, 2025

Someone called me and I could tell that they were in a car driving! When they said that they were on Telegram I knew for sure. I came here to check reviews and see that my feelings were correct. Scammers!

Date of experience: February 8, 2025
California
1 review
0 helpful votes
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Do not purchase from them. They will take your money and never deliver the product. If customs confiscated package, NO re-shipment! Very unprofessional service.

Date of experience: February 6, 2025
California
1 review
1 helpful vote
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I was asked to pay 50% of my original order cost to get them to reship me an item that was never delivered the first time. This vendor is a scammer. Do not use.

Date of experience: January 12, 2025
California
1 review
1 helpful vote
Follow T W.
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I set up an account in December and was required to include my email and phone number. Within days I was bombarded with 30+ emails and phone calls from multiple sellers. This went on for days. I tried to delete my account. India Mart won't allow you to do it. I had to respond to these vendors and tell them the order was filled because they would contact me 2-3 times a day. One seller is still sending me emails and phone calls 4 weeks later. I asked India Mart to allow me to remove my phone number and email and they refused to do that too. I wish I had never set up an account with them.

This is a terrible company. Do not give them your personal info. They keep it for life and won't let you remove your account.

Date of experience: December 9, 2024
Canada
1 review
0 helpful votes
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Complete scamming company SUNRISE they get your bitcoin then you will never be able to reach these people again DO NOT ORDER

Date of experience: October 1, 2024
Canada
2 reviews
5 helpful votes
Follow Cynthia M.
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If I could give a negative 5 I would. IndiaMart is a referral service for other companies. Using IndiaMart, I was contacted by a company named Divine Cure and made an order. The order was not packaged or labelled properly so customs sent it back. I tracked the order and after it was returned, asked the vendor what they were going to do. They denied that I ordered it and said they would never use India Post. I had tracking info from India Post so I knew this was a lie. They stole my money. Going online, I saw that IndiaMart had a complaint and resolution process. I gathered my materials such as screen shots showing the IndiaMart connection, invoice, communications and tracking info and made a complaint. IndiaMart asked for the same information over and over and over again. They obviously never looked at what I sent. Then they said they have no responsibility and only introduce customers with vendors. It is clear they allow scammers and thieves to use their service to operate and their so-called complaint and resoultion srvice is a scam. This makes IndiaMart scammers and thieves as well. AVOID THEM AT ALL COSTS AND THE VENDORS THAT USE THEM.

Date of experience: September 15, 2024
India
1 review
1 helpful vote
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BOGUS PLATE FORM
August 26, 2024

INDIAMART IS A BOGUS PLATFORM THEY ARE ONLY FOR CHEATING INNOCENT SELLERS AND ENGULFING THEIR HARDERNED MONEY, I LOST MORE THAN 1.5 LAC RUPEES ON INDIA MART PLATEFORM. I REQUEST TO ALL DONT PURCHASE THE INDIAMART PLATFORM, IF THERE IS A POSSIBILITY FOR NEGATIVE MARKING, I WILL GIVE THEM -0000* I HAVE PROOF D

Date of experience: August 26, 2024
GB
1 review
1 helpful vote
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Many scammers on site
August 5, 2024

I sent money for a product that never came. The site itself is useless. Their complaint form doesn't work and neither does their chat. They don't stand by their customers.

Date of experience: August 5, 2024
India
1 review
2 helpful votes
Follow Pandi S.
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My company membership was finished on last April 24.
I don't want renewal on India mart.
But india mart staff Mr yuvaraj in Chennai threatened me for renewal our membership.
India mart should control their staff.

Date of experience: June 30, 2024
India
1 review
1 helpful vote
Follow Vandan M.
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Total trash. Never found and costumer care responding for my plead. Forget it, they won't even pick up my call. Total idiots behind the management!

Date of experience: June 7, 2024
Indiana
1 review
0 helpful votes
Follow aine a.
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Indian Mart delegates orders to rip off companies and then takes no responsibility - the tracking is completely fake - do not buy from this company- don't buy from a guy named Deepak - probably change his name tomorrow

Date of experience: June 4, 2024
India
2 reviews
1 helpful vote
Follow DADIALA E.
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I had purchased their STAR plan Instead of improving my visibility, they deleted and changed the contents of my catalog without my permission The number of inquiries decreased after i purchased the plan. I kept asking them to refund my money for over 1 month but no one listened. I made phone cals, sent email to no avail. I had spent 5 years adding correct and precise information into my catalog, and they deleted it ithin a few mintues. Now i m making is again but fear they might delete it again Worst experience with Indiamarts Star plan.

Date of experience: June 3, 2024
Malaysia
1 review
0 helpful votes
Follow R. S.
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Scam website
May 6, 2024

There is absolutely no buyer protection, seller will just take the money and you have no control whatsoever. Never trust indian with your hard earn money, they are not trustworthy, lying is part of their daily life and its how they survive in the slum.

Date of experience: May 6, 2024
GB
1 review
1 helpful vote
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Impossible to log in
April 13, 2024

The 4 digit login changed everytime- i never once got it right- so was unable to read messages/purchase-now i see the ratings -i an glad- it should be simple but its not as obviously a lot of /fiddling going on and time wasting-life is tough enough thanks for nothing

Date of experience: April 13, 2024
Canada
1 review
1 helpful vote
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Stole my money
March 12, 2024

Theses guys are SCAMMERS. They took my money I never got my product. Now they won't give me my money back. There asking for another 50 dollars in order to send my money back to me. The company name was. C.M.C hospital, contact name is Shuchin bajai, do NOT buy from this company

+2
Date of experience: March 12, 2024
Canada
1 review
6 helpful votes
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Fraud
February 20, 2024

I have ordered for 305$ of medicine. The seller never shipped it. (KM overseas) Allways promising to do so but never does. It's been 2 months since. Indiamart refuses to help me out. Do not deal with indiamart or the seller on their platform.

Date of experience: February 20, 2024
Italy
3 reviews
1 helpful vote
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Truffa subita da un associato di IndiaMART
February 20, 2024
Updated review

Devo denunciare un'altra truffa subita in quanto NON mi è mai stato consegnato l'articolo da me acquistato. Adesso devo fare affidamento sul rimborso da parte di PayPal non potendo richiedere alcun risarcimento ad IndiaMART che provvede solo a segnalare i nominativi di venditori inaffidabili e commercialmente disonesti senza assumersi responsabilità di alcun tipo per garantire i loro adempimenti. Il consiglio è sempre lo stesso: alla larga da IndiaMART se non volete incorrere in brutte sorprese.

Date of experience: February 20, 2024

Feedback su IndiaMART
February 1, 2024
Previous review

E' un'associazione che dovrebbe servire ad aiutare i venditori indiani ad esportare. In realtà è un'associazione che non tutela affatto l'immagine dell'INDIA e dei suoi iscritti. Anzi, la danneggia. A me è capitato di acquistare un orologio da un iscritto ad IndiaMART che in realtà era un truffatore. Il prezzo convenuto per l'acquisto dell'orologio era di EUR 115,00 ma alla fine mi è costato EUR 306,00 perché questo venditore continuava a chiedermi soldi senza spedirmi l'orologio. L'ho segnalato ad IndiaMART pensando che lo avrebbero dovuto irradiato dalla loro Associazione ed invece gli hanno inviato la mail confidenziale che io avevo inviato ad IndiaMART per denunciare le scorrettezze del loro iscritto e lo hanno difeso anzichè epellerlo. Il consiglio che mi sento di dare è di stare alla larga da IndiaMART perché, non solo non si assumono alcuna responsabilità in merito alle truffe o ai danni cagionati a terzi dei loro iscritt disonesti, ma li difendono pure evidentemente per non rinunciare alla quota d' iscrizione che immagino ogni associato dovrà pagare.

Date of experience: February 1, 2024
India
1 review
1 helpful vote
Follow Hitesh k.
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My recent dealings with IndiaMart have left me thoroughly dissatisfied and frustrated. Despite their initial promises, the company consistently fails to uphold their end of the bargain, making false commitments and altering plans mid-tenure.

During the course of our agreement, IndiaMart has repeatedly reneged on their promises. Firstly, they removed export buyleads without prior notice, significantly impacting our ability to reach potential customers. And now, they've arbitrarily decided to eliminate the catalogue view feature, further hindering our business operations.

What's most infuriating is their justification for these abrupt changes. IndiaMart dismisses these essential features as "complimentary services," conveniently allowing them to terminate them at their whim. It's appalling that they consider such critical components of their service expendable, especially after enticing us with them during the initial sales pitch.

Our hard-earned money has been wasted on a service that fails to deliver on its commitments. There's no recourse for us as customers, as IndiaMart brushes off our grievances with the excuse that complimentary services can be terminated anytime. If that's the case, why bother mentioning them at all during the sales process?

In conclusion, IndiaMart's deceptive practices and unreliable services have proven to be nothing short of a costly mistake for our business. I would strongly caution others against trusting this company, as their lack of integrity and disregard for customer satisfaction make them wholly unfit for conducting business.

Date of experience: February 20, 2024

From the business

IndiaMART.com is India's largest online marketplace that assists manufacturers, suppliers & exporters to trade with each other at a common, reliable & transparent platform. Largest free online business directory & yellow page with listing of 1,945,00...


indiamart.com
Founded in 1996
Orange, B8, France