HORRIBLE, COMPLETE FRAUDS, MAKE ALL SELLERS ON INDIA MART LOOK LIKE CON MEN. FRAUDULENT SELLER SHABANA SULTANA. CONTRACT VIOLATED, PATHOLOGICAL LIAR.
Complete an total frauds
Dear Sir/Madam,
I am writing to formally lodge a complaint and express my profound dissatisfaction regarding the deceptive business practices carried out by Mr. Mukul Chawla, Director of A.V.S. Herbals Private Limited, and Gnex Lab Pharma (importer). The interactions and discussions framed within the context of a business transaction have raised significant concerns. I'd like to emphasize that I possess a valid doctor's prescription for the Mounjoro injection medicines, for which I placed an order amounting to $350. However, Mr. Mukul Chawla requested me to remit a total of $1370 as refundable deposits for the release of the medicines from customs. These refundable deposits were taken in four installments ($300+$440+$300+$330) over three days, resulting in an outstanding total of $1720. As of now, the medicines have not been delivered, and there is an ongoing request for additional refundable money of $350 to facilitate the release of the medicines.
It is alarming that Mr. Mukul Chawla continuously pressed for additional funds, citing various unjustifiable charges such as 'Demurrage Tax,' 'Airport Duty,' 'Transportation Fee,' 'Custom Duty,' and 'Shipment Transfer Fee,' 'Permit', 'Mispackaging Fee' each time assuring that these amounts were refundable. The insistence on further funds without any genuine assurance or guarantees raises serious doubts regarding the legitimacy and ethics of your business conduct. The compulsion to make these refundable deposits constitutes a situation where I am effectively coerced, having already made payments for the medicines. I am threatened via phone calls with the forfeiture of the already paid sum if the additional security deposit is not immediately provided. This coercion, manipulation, and pressure to make further payments underscore the unethical practices of Mr. Mukul Chawla, A.V.S. Herbals Private Limited, and Gnex Lab Pharma. These operations not only exude an air of fraudulent intent but also manipulate fundamental principles of trust, falsely invoking faith-based references to deceive customers.
The conversation threads reveal a series of false promises, invalid PayPal and Zelle accounts, the denial of customer references, and a persistent demand for unwarranted additional payments. The claims made about the legitimacy of the product and the false "delivery agency" further add to the suspicion of fraudulent intent. Please be informed that I have retained records of all communication and transactions, which I intend to use as evidence to report these unscrupulous activities to the relevant authorities.
I demand the reimbursement of the funds paid, along with any additional expenses incurred due to this deceitful engagement. Moreover, I reserve the right to pursue this matter legally, as these actions are in violation of ethical business practices and the trust of consumers.
I expect prompt action to rectify this situation and prevent further damage to potential future customers. Furthermore, I seek the refund of all amounts paid under duress and dishonesty. If no corrective measures are taken, I will be forced to seek legal counsel to address the matter.
Please find details of Mr. Mukul Chawla
Mukul Chawla
A. V. S. Herbals Private Limited, *******169, https://www.indiamart.com/avs-herbals-pvt-ltd/
981,,ground Floor, Mie, Phase 1, Bahadurgarh - *******, Haryana, India
Below, I have provided the details of the conversation and events that have transpired:
Please find Screen Shots of Money Transactions that were made to multiple Zelle and Paypal Ids.
None: I'd like to emphasize that I possess a valid doctor's prescription for the Mounjoro injection medicines, for which I placed an order amounting to $350. However, Mr. Mukul Chawla requested me to remit a total of $1370 as refundable deposits for the release of the medicines from customs. These refundable deposits were taken in four installments ($300+$440+$300+$330) over three days, resulting in an outstanding total of $1720. As of now, the medicines have not been delivered, and there is an ongoing request for additional refundable money of $350 to facilitate the release of the medicines.
Today I realized, I have been scammed!
I was looking for LG ultragear 24GN650 monitor for my personal use on Indiamart 5th August and it was unavailable at that moment. The next morning, on 6th Aug, I recieved a call from someone claiming he was a Indiamart registered dealer and somehow he has all the info of the monitor that I was looking and I thought he might be the right dealer for it and also he was telling he could deliver this item to me at very low price from the market on ******* rs. Generally this monitor doesn't come under 15,500 even on a very huge sale. So I thought I can buy from him at this price so I placed the order. Everything was going fine, he even sent me updates regularly and told that the shipping would start by Sunday evening. He sent me the bank account of the company who was supplying this monitor and I made the payment of ******* rs to their account and then I shared him the screenshot of the transaction and he sent me an Invoice for the same.
The Invoice was so looking so legit that you can't differentiate with original. It provided Gstin, company address and details, proof of warranty. Only thing that was missing was the tracking id and shipping details. This man knows all the loophole of Indiamart and he must have scammed a lot of peoples, I am sure.
He told me that the item will be delivered by Tuesday evening and I waited and then on Tuesday I called him, he told me that the delivery has been delayed and will be delivered on Wednesday. Now, I waited whole day on Wednesday and then I called him multiple times but he didn't answer even he was online on WhatsApp he was not seeing my text and not answering my calls. Same went on Thursday, he didn't answer my calls and didn't respond to my text. So then on Thursday, I called the customer care of Indiamart and told this entire story. They even cross checked his contact number on their portal, but they told that there is no one matching his contact number. Then I realized, it's a true scam and they told me to write this in email to customercare at indiamart. This morning, I called the scammer again and again and after lot of frustration, I wrote to him angrily on WhatsApp, abused him and then some time later I saw he is online and suddenly he saw all the messages. Then, I phone called him and I told him I am taking strict action on him and writing to Indiamart, then he blatantly said " ha bhai chutiya kaata tera, jo karna hai krle jaa, Indiamart waale bhi kuch ni kr skte mera or ni milega tera monitor or na hi paise".
This is my first time experience with Indiamart and I will never ever again looks for a deal apart from amazon and flipkart. After whole day of frustration, tonight I was checking reviews of Indiamart and surprisingly most of the reviewers I saw, wrote same thing about Indiamart. Thiz company is a scam! Total $#*! and disappointing!
This fellow was trying to scam me on India mart
Dear Esteemed Client,
Am Rohit Kumar and I got your number from our Premium account in Exporter India. We are Sellers of Pharmaceuticals and other generic medicines. We are shipping domestic US to US, UK to UK, UK and India to other countries. Let me know the quantity you want to order so that we can revert back to you with the price we charge.
We Accept PayPal Goods and Service as payment method to protect all our customers' funds until they receive the package.
Stay Home, Stay Safe from Covid.
Dr. Rohit Kumar
Sales Department
Website: https://mathiaslab.com/
Then this
Dear Upul
I hope you are doing well. Just to confirm with you that your order is ready for shipment and just pending payment at the moment. Kindly find our cashier western union details below and use it to make the payment for your order so we can proceed with the registration of your package and get back to you with the tracking number.
Western Union Details
Cashier's First Name: Karan
Cashier's Last Name: Ishu
Address: 301/13, B-12 Nea Jagatpura
City: Hoshiarpur
State: Punjab
Postal Code: *******
Country: India
And when I asked about Paypal got an email from another email address asking me to pay as Family and friend that is not covered by PayPal buyer protection. Very sneaky way of scamming.
Hi Upul.
Kindly Check your PayPal account and confirm the payment so we can proceed with the registration of your package for shipment.
Note: Do remember to confirm the payment for PayPal instant payment which is the option for friends and family so we can receive the payment instantly and proceed as mentioned. We will get back to you with the tracking number once we have it.
Let me know when you confirm the payment so we can confirm with you alao.
Thanks and regards
Be mindful.