• IndiaMART

IndiaMART

Overview

IndiaMART has a rating of 1.42 stars from 380 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about IndiaMART most frequently mention customer service, fraud company, and western union problems. IndiaMART ranks 688th among Marketplace sites.

  • Service
    116
  • Value
    111
  • Shipping
    104
  • Returns
    92
  • Quality
    102

This company does not typically respond to reviews

Positive reviews (last 12 months): 5.1%
Positive
3
Neutral
1
Negative
55
203
See all photos

What reviewers want you to know

Positive highlights

  • I gave it a try with GLOBAL FOREIGN EXCHANGE Ltd., service and product quality are excellent.

Critical highlights

  • Irresponsible customer care, Fake, fraud Just disconnect the call if you get any call from India Mart
  • This company are letting a fraud company advertise on there site.
How would you rate IndiaMART?
Top Positive Review

“Indiamart Devine Impex”

Kathleen C.
6/19/23

Indiamart, Divine Impex My initial enquiry led to ease of ordering and a choice of payment options. Standard delivery takes a couple, or so, days with next day delivery offered. To 'say' that I'm absolutely delighted with this Company and the service it provides would not do it justice. Just Amazing …!

Top Critical Review

“Fake seller, scammers registered”

PK Creations g.
2/9/24

Indiamart us helping scammers to do scams with their customers and users. These scammers are getting our personal details and contacting us on whatsapp. We lost our Rs.4000 and after that as well they were trying to get more money. Now, they are sending us vulgar texts and threatening our lives and our family's lives. Indiamart hasn't deleted their profiles yet and everyone is getting scammed. Do not trust any dealer of Indiamart at all. Please help each other and don't trust them at all.

Reviews (380)

Rating

Timeframe

Other

Reviews that mention popular keywords

india mart (59) exchange ltd (10) fraud company (11)
Thumbnail of user sergiot20
3 reviews
1 helpful vote
February 20th, 2024
• Updated review

Devo denunciare un'altra truffa subita in quanto NON mi è mai stato consegnato l'articolo da me acquistato. Adesso devo fare affidamento sul rimborso da parte di PayPal non potendo richiedere alcun risarcimento ad IndiaMART che provvede solo a segnalare i nominativi di venditori inaffidabili e commercialmente disonesti senza assumersi responsabilità di alcun tipo per garantire i loro adempimenti. Il consiglio è sempre lo stesso: alla larga da IndiaMART se non volete incorrere in brutte sorprese.

Tip for consumers:
E' la seconda volta che vengo truffato da un associto di IndiaMART. Purtroppo i 2 acquisti erano stati effettuati nello stesso giorno da 2 venditori diversi ma entrambi mi erano stati segnalati da IndiaMART, associazione che dovrebbe promuovere le esportazioni di prodotti indiani, ma che sconsiglio perchè totalmente inaffidabile.

Products used:
Orologi

Service
Value
Shipping
Returns
Quality
Feedback su IndiaMART
February 1st, 2024
• Previous review

E' un'associazione che dovrebbe servire ad aiutare i venditori indiani ad esportare. In realtà è un'associazione che non tutela affatto l'immagine dell'INDIA e dei suoi iscritti. Anzi, la danneggia. A me è capitato di acquistare un orologio da un iscritto ad IndiaMART che in realtà era un truffatore. Il prezzo convenuto per l'acquisto dell'orologio era di EUR 115,00 ma alla fine mi è costato EUR 306,00 perché questo venditore continuava a chiedermi soldi senza spedirmi l'orologio. L'ho segnalato ad IndiaMART pensando che lo avrebbero dovuto irradiato dalla loro Associazione ed invece gli hanno inviato la mail confidenziale che io avevo inviato ad IndiaMART per denunciare le scorrettezze del loro iscritto e lo hanno difeso anzichè epellerlo. Il consiglio che mi sento di dare è di stare alla larga da IndiaMART perché, non solo non si assumono alcuna responsabilità in merito alle truffe o ai danni cagionati a terzi dei loro iscritt disonesti, ma li difendono pure evidentemente per non rinunciare alla quota d' iscrizione che immagino ogni associato dovrà pagare.

Tip for consumers:
L'invito a non entrare in rapporto d'affari con questa inaffidabile Associazione che si chiama IndiaMART.

Products used:
Orologio

Service
Value
Shipping
Returns
Quality
Thumbnail of user pkcreations1822
1 review
4 helpful votes
February 9th, 2024

Indiamart us helping scammers to do scams with their customers and users. These scammers are getting our personal details and contacting us on whatsapp. We lost our Rs.4000 and after that as well they were trying to get more money. Now, they are sending us vulgar texts and threatening our lives and our family's lives. Indiamart hasn't deleted their profiles yet and everyone is getting scammed. Do not trust any dealer of Indiamart at all. Please help each other and don't trust them at all.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bernierg177
1 review
4 helpful votes
February 20th, 2024

I have ordered for 305$ of medicine. The seller never shipped it. (KM overseas) Allways promising to do so but never does. It's been 2 months since. Indiamart refuses to help me out. Do not deal with indiamart or the seller on their platform.

Tip for consumers:
They are constantly louring and lying to me. It looks that it's a normal process for them.

Products used:
None. I've never recieved the package. The seller, KM Overseas never shipped it.

Service
Shipping
Quality
Thumbnail of user jaked212
2 reviews
2 helpful votes
February 14th, 2024

I personally got ripped off a large amount of money, India mart said they where going to suspend account of scam supplier and they have not suspended their account yet! Don't waste your money!

Service
Value
Shipping
Returns
Thumbnail of user frankc1947
3 reviews
19 helpful votes
September 1st, 2023

It is a gamble. They will not refund if you don't receive your order. Saying that, I've received 3 out of 4 orders. Actually I don't buy from them anymore, because I have found a great alternative, and I've never had any probs. So happy I googled 'TOPA2GET' and got meds a waaay cheaper.

Products used:
medicines

Service
Value
Shipping
Returns
Quality
Thumbnail of user jillj596
1 review
0 helpful votes
April 13th, 2024

The 4 digit login changed everytime- i never once got it right- so was unable to read messages/purchase-now i see the ratings -i an glad- it should be simple but its not as obviously a lot of /fiddling going on and time wasting-life is tough enough thanks for nothing

Tip for consumers:
i found it imposible to use i would say typically indian ?

Products used:
i was unable to sign in-

Service
Value
Thumbnail of user kjwhitney77
1 review
1 helpful vote
March 12th, 2024

Theses guys are SCAMMERS. They took my money I never got my product. Now they won't give me my money back. There asking for another 50 dollars in order to send my money back to me. The company name was. C.M.C hospital, contact name is Shuchin bajai, do NOT buy from this company

Tip for consumers:
Do not by from Indiamart, it's fake. All scams
Especially from C.M.C hospital, shuchin bajai

Products used:
Pharmaceutical

Service
Value
Shipping
Returns
Quality
Thumbnail of user markg3683
1 review
6 helpful votes
December 20th, 2023

Indiamart is a site that facilitates a simple shipping fee scam. It works like this:

You order something and pay for it (most of these guys insist on Bitcoin payments - red flag there). The shipping costs will be astronomical compared to the actual product price. (ie: a product costing one British pound or one US buck will have a $30 dollar "shipping fee")

You then either A: Receive nothing without further contact or B: Receive further requests for "additional shipping costs". Either way, you will never receive anything.

If you're dirt poor in India, three of these scams a day net you about $100 - an incredible amount for these ghetto lowlifes. PS: All of those fancy company names were created last week & will disappear just as quickly.

Tip for consumers:
It appears to be a forum for criminal activity. All pharmaceutical profiles/costs are the same, and shipping costs identical across the board. That's statistically impossible.

Products used:
Pharmaceuticals. In the end, I never purchased them. The shipping costs were outrageous and this "company" had no landline.

Service
Value
Shipping
Returns
Quality
Thumbnail of user hitko.35
1 review
0 helpful votes
February 20th, 2024

My recent dealings with IndiaMart have left me thoroughly dissatisfied and frustrated. Despite their initial promises, the company consistently fails to uphold their end of the bargain, making false commitments and altering plans mid-tenure.

During the course of our agreement, IndiaMart has repeatedly reneged on their promises. Firstly, they removed export buyleads without prior notice, significantly impacting our ability to reach potential customers. And now, they've arbitrarily decided to eliminate the catalogue view feature, further hindering our business operations.

What's most infuriating is their justification for these abrupt changes. IndiaMart dismisses these essential features as "complimentary services," conveniently allowing them to terminate them at their whim. It's appalling that they consider such critical components of their service expendable, especially after enticing us with them during the initial sales pitch.

Our hard-earned money has been wasted on a service that fails to deliver on its commitments. There's no recourse for us as customers, as IndiaMart brushes off our grievances with the excuse that complimentary services can be terminated anytime. If that's the case, why bother mentioning them at all during the sales process?

In conclusion, IndiaMart's deceptive practices and unreliable services have proven to be nothing short of a costly mistake for our business. I would strongly caution others against trusting this company, as their lack of integrity and disregard for customer satisfaction make them wholly unfit for conducting business.

Products used:
Maximizer

Service
Value
Returns
Quality
Thumbnail of user teliat2
1 review
4 helpful votes
January 16th, 2024

I wish I had seen this site before I ordered.

SFIO is a multi-disciplinary organization under Ministry of Corporate Affairs, consisting of experts in the field of accountancy, forensic auditing, law, information technology, investigation, company law, capital market and taxation for detecting and prosecuting or recommending for prosecution white-collar crimes/...
https://www.mca.gov.in › global › sfo
Serious Fraud Investigation Office - MCA

Products used:
They are a scam. Report them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user vinitbimalsah
1 review
4 helpful votes
January 10th, 2024

Paid service is big scam.free listing is better option.i am uploading photo you can see business they are giving.just waste of money just dial is a far better option..

Service
Value
Shipping
Returns
Quality
Thumbnail of user rickg783
1 review
5 helpful votes
October 23rd, 2023

I ordered from four different merchants (if you can call taking your money and sending nothing a merchant) and lost approximately $700 and received absolutely no product. Do not, I repeat do not order anything from these thieves. There is no way that the platform itself does not know what is going on. The fact is they're totally incompetent or just don't care one of the other. The only reason they don't get a zero of low raging is because I can't do that. Stay far far away from all these people

Tip for consumers:
Did they do not ship anything but only take money

Products used:
Ordered but received no products

Service
Value
Shipping
Returns
Quality
Thumbnail of user fedysmail2
1 review
5 helpful votes
October 28th, 2023

Order some pills two month ago. Still not received it. Tried to contact seller, but no response. Indiamart,com its just a platform, I have nothing about this site but the merchants they hosting are scam and it look like Indiamart.com doing nothing to fix this problem. Merchant I bought from was - Fono Pharma, Nagpur, Maharashtra.

Products used:
No product was received!

Service
Value
Shipping
Returns
Quality
Thumbnail of user ankit2012bansal
1 review
3 helpful votes
October 6th, 2023

I recently hired services of F S Enterprices from IndiaMart for carpentry and paint service. They are listed as a verified supplier. The company has turned out to be fraud as they do incomplete work with very poor quality. I recommend you to find local suppliers. There are cracks on my wall and the wall sticks on clothes. It has been a harrowing experience.

I raised complaint with Indiamart and they are helpless. They take no responsibility of their verified suppliers. Stay miles away from IndiaMart.

Products used:
I hired serviced for carpentry, paint and interior for their verified supplier. The company takes no responsibility for fraud.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dell21
1 review
0 helpful votes
February 12th, 2024

I purchased a product from Rashe Life Sciences. The product was never shipped. IndiaMart immediately took sides with the seller, but after I supplied their twenty requested documents. IndiaMart conceded and agreed Rashe Life Sciences was indeed a thief. IndiaMart closed the Rashe account and put up the "Buyer Beware Sign". But, a few months passed by and Rashe said, "Hey IndiaMart, I want to come back and steal some more people's money" and then IndiaMart said "Hey Rashe, come on in, and steal some more." I contacted IndiaMart and let them know Rashe had not refunded and not to reopen the account. IndiaMart, not in these exact words, but it was close enough to come across this way, "You American piece of dirt, at IndiaMart we steal, we are nothing but thieves, and we don't care." Keep in mind, the case was already agreed and acknowledged by Rashe Life Sciences that they stole the money. IndiaMart reopened the account, and said, if you want us to take a look at it again, we need these twenty documents now, right now, or forget it. Why do I need to send documents when you already had the documents and Rashe already admitted to stealing the money? IndiaMart might as well have said, "You American piece of dirt, we at IndiaMart lie, we steal, and are nothing more than a bunch of thieves."

Tip for consumers:
If there were a way to rate them lower than a one, I would rate them lower than a one. Also to note, the loss wasn't a huge dollar amount, because of the way I was treated during the back and forth email process. It is worth more for me to post my experience with IndiaMart than to try to see if IndiaMart will ever do the right thing and shut down the account of thieves.

Products used:
Never received the product. Never received the refund. Never received any help from IndiaMart.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lisaluvslyfe18
1 review
2 helpful votes
February 10th, 2024

This is a scam 1000% plz do not believe them especially if his name is shavon d Mckenzie he's a waste of space and oxygen. If they say it will be 3-5 days quit talking to them bcuz they are lying, you will never get it, you will never get your money back and they will stop answering you all together plz trust me

Service
Value
Shipping
Returns
Quality
Thumbnail of user pauls5343
1 review
1 helpful vote
December 31st, 2023

I ordered so product. Then I got the "you need more money because we only have x amount available. Which is a clear rip of scam. I have has better luck with others and even the dark web

Products used:
NOTHING because your a hub for scammers

Service
Thumbnail of user hailassieh
1 review
1 helpful vote
February 12th, 2024

I was scammed 3x from 3 different vendors, when contacted the Indiamart.com they said "sorry there is nothing they can do". Went online to the reviews and sure enough they were 100's of the same complaints. They need to be shut down immediately!

Service
Value
Thumbnail of user chrisjack310
1 review
1 helpful vote
December 18th, 2023

This is a fraud company the sales person forced me to buy a premium of 33,000 plus GST it's a total scam they do not give orders they have a set of people from IndiaMart itself who attains our calls and says that the order has been finalized to some other vendors PLEASE do not get into this trap they do refund your money all they want is upgrade for another 60,000/- membership only then we will get orders if not not we will get only general orders for the package that we have taken it's a scam and a fraudster company I request do not sign up for IndiaMart

Thumbnail of user tylerl346
1 review
1 helpful vote
October 22nd, 2022

The is only one legit supplier who have delivered to my address with ease and make it quite lovely for me and my poor children for am a single mother and got scammed here on Indiamart and later was refereed to one supplier who delivery my packages and i am ordering for the 5th time without any problem or worries as packages all arrived on time too digits for contacts on whatsapp is available at +1 and two and five and six and four and seven and four and three and eight and one and lastly 2 just reach out and enjoy the fast and urgent delivery and keep on recommending to others

Thumbnail of user carat22
1 review
2 helpful votes
October 26th, 2020

Update: Today is 3rd Feb 2021. I havent heard from Indiamart since. Looks like they will reach out to us to appease us and disappear thereafter.
-----------------------------------------------------------------
Update: Indiamart reached out to me right after i posted my initial review to (pretend to) offer assistance, but i have not heard from them ever since.

It is now end of December. Not a word from Mahinams nor Indiamart.
---‐-----------------------,--------------------,-------------------------
The above company offered us a range of hand sanitizers at the most crucial moment of the pandemic. They had given us a confirmed date the shipment would reach us. One day AFTER that given date, we were informed that they did not have the required pharmaceutical license to export the product.

They instructed us to send the refunds they were supposedly going to "return" us, to their "sister company". We did not agree to it as by then, majority of our clinics had cancelled their orders. They initially refused any refunds, but after reminding them that they werethe ones who had insisted thst we put the timeline they had given us into our purchase order, they ought to abide by it. They finally agreed (just because it was during that period that it became a worldwide shortage).

To cut the long story short, they agreed to a refund at the start of March 2020. In June, they claimed that they had gone to the bank and the bank was processing it and that i would get it by the end of the week.

It is the end of October now. Still nothing. I was repeatedly given the reason tbat they were stuck because of the lockdown. But on the other hand, they have been trying to get us to purchase PPE etc.

Anyone knows if the banks have stopped operating for the past 200+ days? I highly doubt.

I have been sending them text messages in the past few days. Am no longer receiving any replies.

Products used:
None! Because the goods never arrived!

Service
Value
Shipping
Returns
Quality
Thumbnail of user ritikap
Team I. – IndiaMART Rep

Dear Cara,
We regret the inconvenience and like to help you with this. Please share your contact details in DM and we’ll assist you at the earliest. Regards!

Thumbnail of user traviskemp707
1 review
10 helpful votes
April 29th, 2023

I don't know how they're allowed to falsely advertise controlled substances and tell you that they secretly send it as a gift to get it through customs. Thats bull crap. I lost $45 and my package never made it through customs. My advice is stick to regular American high prices and doing things legally. If it sounds too good to be true more than likely it is. Trust your gut instincts.

Thumbnail of user richardd3300
1 review
3 helpful votes
December 11th, 2023

HORRIBLE, COMPLETE FRAUDS, MAKE ALL SELLERS ON INDIA MART LOOK LIKE CON MEN. FRAUDULENT SELLER SHABANA SULTANA. CONTRACT VIOLATED, PATHOLOGICAL LIAR.

Tip for consumers:
Complete an total frauds

Thumbnail of user carinel4
1 review
2 helpful votes
February 10th, 2019

We ordered Apetamin Syrup to be delivered at 3 different locations in Belgium, the first 2 shipments were delivered on time. The last shipment spent another 1 day before it got delivered. Despite the delay for the last shipment, We are very happy all 3 shipment were delivered with no damage. Thank you so much global foreign exchange ltd, we will be ordering from your company more. I highly recommend global foreign exchange ltd if you are in need of Apetamin syrup. Contact them on whatsapp: *******505.

Thumbnail of user africans1
1 review
5 helpful votes
February 12th, 2023

Bought some in-demand pharmaceutical product from them that starts with the letter I, and found out they were fake. Had it tested in a lab for substance and it was counterfeit. Tried to contact them to tell and the vendor LIFEBELT INDIA blocked me.

Tip for consumers:
SCAMMERS! BEWARE ALL Do NOT buy ANY MEDICINE or PHARMA Products from Indiamart or their vendors.

Products used:
Threw it out

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IndiaMART.com is India's largest online marketplace that assists manufacturers, suppliers & exporters to trade with each other at a common, reliable & transparent platform. Largest free online business directory & yellow page with listing of 1,945,00...

Company Representative

Thumbnail of user ritikap
Team I.
Typically does not respond to reviews

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