website thubmnail of IndiaMART

IndiaMART

How would you rate IndiaMART?
grey star
grey star
grey star
grey star
grey star
India
1 review
1 helpful vote
Follow FAHIEM B.
Unfollow FAHIEM B.
Send Message
Share Review
Report Review

Froud cheater site
September 14, 2021

India mart suppliers mostly cheater froud they done payments in advance and product never ever delivered complaint against seller to indiamart executives they just formalises like tickets number and close service

Date of experience: September 14, 2021
Team I. IndiaMART Rep
over a year old

Dear Fahiem,
We deeply regret the experience you had. Request you to please share the following details so that we can assist you further
1) Suppliers' Name
2) Suppliers' Company Name
3) Suppliers' Contact Details
4) Suppliers' Catalog URL
5) Payment Invoice
6) Payment Proof (if applicable)
7) Your contact details
If you have already shared the details with us then kindly share the complaint id with us. We will get this checked.
Thank you!

TZ
1 review
5 helpful votes
Follow Abbas N.
Unfollow Abbas N.
Send Message
Share Review
Report Review

Unreliable Supplier
August 25, 2019

I ordered my stuffs from K&M International Inc, Vadodara. We communicated and agreed on the availability of goods. Once the payment was made the supplier started showing his true colors. No stock and offered alternate product. I agreed to what he offered and trusted him but he sent all different colors and sizes which are of no use to me. In total I lost $1000 and I don't recommend IndiaMart and neither K&M International Inc. They are all cheaters.

Date of experience: August 25, 2019
Team I. IndiaMART Rep
over a year old

Dear Abbas, We apologize for the unpleasant experience. We would request you to kindly share your contact details with us along with the payment proofs so that we would be able to assist you further in this case.
Thank you!

Montana
1 review
2 helpful votes
Follow Tim M.
Unfollow Tim M.
Send Message
Share Review
Report Review

Crooks
January 27, 2021

They will suck you in with several small transactions then when you think you can trust them you up the quantity to get a better price they tell you some bull crap about they were hacked and your money is gone. Now understand IndiaMart is kind of like Ebay they only provide a platform for sellers. When I approached them they agreed to refund my money then as usual they stopped responding to my emails. They blame Covid like everybody else however I get shipments from India almost everyday so that's BS. You may get a couple of things from these crooks but never go above what you aren't willing to lose

Date of experience: January 27, 2021
Team I. IndiaMART Rep
over a year old

Hi Tim,
We regret that you've had to face this and would like to help. Please share your contact details via DM, as it will help us to have the relevant team contact you for further assistance.
Regards!

India
1 review
8 helpful votes
Follow ARUN J.
Unfollow ARUN J.
Send Message
Share Review
Report Review

Worst B2B portal
October 7, 2020

We have been a customer of Indiamart since last 20 years & have spend huge amount in having our website posted on their portal under their Star Supplier package, but their services have deteriorated over the years. In spite of our repeated complaints, the company is not interested in resolving the issues. Now that the company is flushed with funds from the IPO, they are not concerned with retaining their customers.

Date of experience: October 7, 2020
Team I. IndiaMART Rep
over a year old

Dear Arun,

Apologies for any trouble you've experienced with IndiaMART. We'd be more than happy to look into this for you. Please DM us with your contact details, and we can further assist!

Thank you!

India
1 review
3 helpful votes
Follow Abhishek k.
Unfollow Abhishek k.
Send Message
Share Review
Report Review

No Customer
March 14, 2020

Indiamart has no customer database. Small business like traders has no profit in listing with indiamart. Avarge call are 1.6 per day. Whivh is not fixed client. Apart from this Indiamart employees are asking to get commissions when they bought any customer for us. I am totally disappointed. Employee name Mr. Krishna from jaipur. He is not picking call since 15 days. When he came for listing he promised me to get good deals and training. But after that he wont pick my calls. Just dial is better than this.

Date of experience: March 14, 2020
Team I. IndiaMART Rep
over a year old

Dear Abhishek, We apologize for the unpleasant experience. Kindly share your contact details with us so that we would be able to look into the issue and provide you a swift resolution.
Thank you!

GB
1 review
6 helpful votes
Follow Ardiel V.
Unfollow Ardiel V.
Send Message
Share Review
Report Review

Scammers
October 5, 2019

I ordered Lipozen from Green Leaf Life Science Pvt Ltd. It never arrived. The courier asked me for more money when the product was on the way. Stupidly, I paid and then after they said that it was in custom because the size was to big and that I needed to pay another invoice. I never paid it because its clearly an scam. I spent more than 400 dollars. I emailed the company but they are ignoring me.

Date of experience: October 5, 2019
Team I. IndiaMART Rep
over a year old

Dear Ardiel,
We apologize for the unpleasant experience. Kindly share the supplier's contact details, your contact details, and a snapshot of payment proof so that we would be able to assist you further.
Thank you!

India
1 review
4 helpful votes
Follow Sumon M.
Unfollow Sumon M.
Send Message
Share Review
Report Review

I am a registered seller on Indiamart. This is the 4-5th time since last week, I got fake inquiries. Such a bad service from Indiamart and you guys are trying to sell more expensive plans to the sellers like us! Why should I pay for this worst service from Indiamart. Indiamart don't have any algorithm by which it can post only real leads. India mart just know how to steal money from sellers like us. First of all Indiamart is selling same leads to the hundreds of sellers which is crime and cheating with us. Secondly Indiamart don't have even good algorithm to remove fake enquires. I will surely stop paying this cheater company. 30k has been paid to them and get very few genuine lead. 95% leads are fake, buyers will say that they just cheacked the product, don't need.

Date of experience: January 19, 2021
Team I. IndiaMART Rep
over a year old

Hi Sumon,
We regret that you've had to face this and would like to help. Please share your contact details via DM, as it will help us to have the relevant team contact you for further assistance.
Regards!

India
1 review
2 helpful votes
Follow Gaurav V.
Unfollow Gaurav V.
Send Message
Share Review
Report Review

I lost 81k. I had ordered a drone initially from one of the suppliers at India Mart. Initially he quoted 30 k and then asked for a custom charges of 35.5 k, with no other option I payed that as well. After a day or two he asked me to pay for another 15.5 k as the shipment was stored and I ended up paying for it as well. I waited for a week and din receive the package and called India Mart customer service, but they refused from to answer my queries, seriously please don't buy it at India Mart.

Date of experience: March 5, 2018
Team I. IndiaMART Rep
over a year old

Hi, we regret the inconvenience caused. We request you to kindly write to us customercare@indiamart.com so that our team could look into this.

India
1 review
3 helpful votes
Follow Mohammad R.
Unfollow Mohammad R.
Send Message
Share Review
Report Review

IndiaMART. Com is a Fraud, Cheater and cyber crime Platform, do not by or sell any other wise you will lose total your money and amount, at 17 april 2023, i ordered for some computer partts and for that i payed Rs. *******, after transfer the money seller is not responding and not sending my purchased items till now, i lost Rs. ******* of my hard earned money, i contacted IndiaMART. Com customer care number, and emailed them all proof but they are not ready to help me any way, my all money was deducted via gateway of IndiaMART. Com... so i am requesting you from every person please don't purchase anything from IndiaMART. Com if you don't want to lose your hard earned money...

+14
Date of experience: April 26, 2023
Kentucky
1 review
0 helpful votes
Follow Roland G.
Unfollow Roland G.
Send Message
Share Review
Report Review

Do not try to purchase ANYTHING from this website. Do not do business with Sun Pharma, they try to pull a scam. If the vendor tries to get you to pay for additional products to make the order big enough to ship, if they demand that you pay additional money for shipping, if they try to modify the order in any way, you know you will never get your product. Indiamart is a scam site hosting scam businesses. Indians are disgusting and dishonest.

Date of experience: November 23, 2018
Team I. IndiaMART Rep
over a year old

Hi Roland, We are sorry for the inconvenience. Request you to share your contact details with us. Our team will contact you or you can also contact us at customercare@indiamart.com Thank you!

Canada
2 reviews
5 helpful votes
Follow Cynthia M.
Unfollow Cynthia M.
Send Message
Share Review
Report Review

If I could give a negative 5 I would. IndiaMart is a referral service for other companies. Using IndiaMart, I was contacted by a company named Divine Cure and made an order. The order was not packaged or labelled properly so customs sent it back. I tracked the order and after it was returned, asked the vendor what they were going to do. They denied that I ordered it and said they would never use India Post. I had tracking info from India Post so I knew this was a lie. They stole my money. Going online, I saw that IndiaMart had a complaint and resolution process. I gathered my materials such as screen shots showing the IndiaMart connection, invoice, communications and tracking info and made a complaint. IndiaMart asked for the same information over and over and over again. They obviously never looked at what I sent. Then they said they have no responsibility and only introduce customers with vendors. It is clear they allow scammers and thieves to use their service to operate and their so-called complaint and resoultion srvice is a scam. This makes IndiaMart scammers and thieves as well. AVOID THEM AT ALL COSTS AND THE VENDORS THAT USE THEM.

Date of experience: September 15, 2024
India
1 review
0 helpful votes
Follow Atul K.
Unfollow Atul K.
Send Message
Share Review
Report Review

Never take their paid services! They charge for fake lead and leads are not verified also one lead shared with 10-11 sellers at once! For this fake service they charge huge amount!

Membership not worth!

Date of experience: September 6, 2023
India
1 review
1 helpful vote
Follow Gautam H.
Unfollow Gautam H.
Send Message
Share Review
Report Review

Sadly negative ratings are not possible.
Indiamart is the worst business experience and have no concept of integrity. They support sellers who are unprofessional. A " trusted" seller contacted me to sell a machine i needed. I live in Bombay and the seller was in Pune. I visited on their invite to see this machine and on reaching the seller " did not feel like unpacking" the machine I needed to buy. I contacted Indiamart after this trusted seller did that to a customer who trusted indiamart. They said they won't do anything. Really hope every genuine buyer stops using their service. They take money from sellers to list and let them act as unprofessional as they like with no measure to protect a genuine buyer. Pathetic service.

I wrote to the CEO who is as indifferent and obviously supports this lack of morals. Leaders say a lot about a company.

Date of experience: February 20, 2019
Team I. IndiaMART Rep
over a year old

Hi Gautam, sorry for the trouble. This is something we'd not want you to experience. We definitely would like to help you. Please share your contact details with us. Our team will contact you. Thank you!

India
1 review
0 helpful votes
Follow Shree L.
Unfollow Shree L.
Send Message
Share Review
Report Review

I bought paper plate making machine and 2 cotton wicks making machine through the contacts shared by India mart amounting to 6 lakhs. But I received 2nd hand refurbished machines from all 3 sellers. Out of which one was sorted out through police complaint. Rest 2 non functional machines worth 2 lakhs I had to file case at consumer court. No response from the sellers. Pls don't trust india mart and the sellers information provided by them. All are fake. You will only loose money

Date of experience: September 28, 2022
New York
1 review
3 helpful votes
Follow B D.
Unfollow B D.
Send Message
Share Review
Report Review

Avoid at all cost!
January 14, 2019

I ordered some equipment from Trident Innovation Systems and was quoted a 45-day delivery. After 6 months I still have not received my equipment and IndiaMart has not resolved my situation. The money is gone and I have no equipment.
Do not do business with this organization!
(I have no photos of my purchase because there was no delivery).

Date of experience: January 14, 2019
Team I. IndiaMART Rep
over a year old

Hi, We regret the inconvenience caused. Our team will contact you. Thank you!

Texas
1 review
6 helpful votes
Follow Jo R.
Unfollow Jo R.
Send Message
Share Review
Report Review

I found a supplier on indiamart.com. Name: Leo nutriscience in Ahmedabad, Gujarat, India. They took my deposit for an order I placed and refused to communicate with me after they received the money. India mart.com customer service asked for a registration number. I have contacted over 12 sellers on indiamart.com and NONE of them have a registration number. indiamart.com will not communicate with me without this 'non-existent' registration number. Do not use this website. It will connect you with anyone who pays their subscription. They do not verify legitimacy of sellers and a buyer has no protection AT ALL! I have all the communications with this seller and with indiamart.com. I am a buyer located in Houston, Texas, USA.

Date of experience: February 18, 2020
Team I. IndiaMART Rep
over a year old

Dear Jo, We regret the unpleasant experience. Please share your contact details with us. Our team will connect with you to resolve the issue. Thank you!

India
1 review
3 helpful votes
Follow Kumar k.
Unfollow Kumar k.
Send Message
Share Review
Report Review

Please do not buy any thing from india mart sellers. I have lost my money *******
Because of fraud company add in india mart.
Even after complaining india mart they are willing to continue that fraud company add in there website.
Be alert buyers that company name is sar engineering corporation and owner name is mr. Alok gulati. He sells second hand materials as new and fools the buyers.

Date of experience: June 8, 2018
Team I. IndiaMART Rep
over a year old

Hi,
We regret the inconvenience caused. Please share the details with us on customercare@indiamart.com so that our team could look into the concern. Thanks!

Australia
1 review
0 helpful votes
Follow karin l.
Unfollow karin l.
Send Message
Share Review
Report Review

IndiaMart
March 24, 2020

Try to buy something there from overseas but not successful due to COVID19 issues. However the seller try to refund me the money but takes time.
A useful site for looking many products and sellers information, however a personal opinion is payments need to keep simple and safer for overseas buyers likes the eBay if possible.

Date of experience: March 24, 2020
Team I. IndiaMART Rep
over a year old

Dear Sir,
We apologize for the unpleasant experience. Kindly share your contact details with us along with the previous complaint ID so that we would be able to assist you further.
Thank you!

AE
3 reviews
11 helpful votes
Follow sriram r.
Unfollow sriram r.
Send Message
Share Review
Report Review

I approached a pharmacy to buy medicine for my ailing dad through india mart (Ramdev pharmaceuticals). Everything looked legit, including GST number and invoice and even pictures of medicine. But they stopped responding and I never got the medicine. They stole INR 66,885!
And even though I informed India Mart, they never took action and the supplier is still there cheating people through their predicaments (my dad was in hospital that time and urgently needed the medicine).

Date of experience: May 7, 2022
Turkey
1 review
5 helpful votes
Follow David K.
Unfollow David K.
Send Message
Share Review
Report Review

I would like to led you all know of a good supplier of Apetamin syrup, I sent a request vai Indiamart and several salesmen wanted me to buy them. Fortunately, I received a Whatsapp message from *******892, suppliers of Apetamin. Syrups and pills, which I am looking for and went ahead to place my order with them, I was scared, but now I have no more worries about them and can assure anyone to buy from them that they are trustworthy, honest and responsible I love they services. Get them on call, sms and whatsapp *******892

Date of experience: March 20, 2019

Overview

IndiaMART has a rating of 1.3 stars from 393 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IndiaMART most frequently mention customer service, fraud company and western union. IndiaMART ranks 576th among Marketplace sites.

service
133
value
128
shipping
118
returns
105
quality
116
This company does not typically respond to reviews